Recently, we needed to replace the shades on our bay window. The bay is four windows in total, in…read moreour living room/dining room. We wanted child safe shades without any ropes/curtain strings. Which is what we got, at a savings compared to other estimates. Staff was very helpful and attentive to follow up requests. The gentleman who came to install, was a lovely, competent person. I almost regretted he was so efficient as we chatted. Finished perfectly and showed me about the operation details before leaving. I am very pleased with the results. Mary HH, Ann Arbor, MI

Since we first moved to Ann Arbor almost 40 years ago, we have lived in three different residences,…read morefrom a 14 foot two-story glass wall to two contemporary one-story homes. Over this time, we've had the very best service from Creative Windows that we could have dreamed of. They listened to our needs, came up with several alternatives, and guided us through the selection and final installation process. Creative Windows are the best: highly knowledgeable, best selection of all kinds of window options, and reliable and efficient installation and follow-up. Quite simply, we've found them to be among the very best companies we've ever dealt with in any area. They are honest, reliable, and offer great follow-up. Highly recommend!

I recently had new carpeting installed in my master bedroom. I am extremely satisfied with this…read moreexperience. In the showroom, Liana was knowledgeable, helpful, friendly and low pressure. When Tom came out to measure the room, he was friendly and answered my questions. He emailed me a detailed estimate in a timely manner. His long experience with the company shows. Brian and his team of installers were amazing! They took care of everything, including complete clean up afterwards, and took all debris and old carpet away. The carpet installation was very professional and looks great!

Ann Arbor Carpets FlooringAmerica was exceptional! If I could give 20 stars, I would! Starting with…read moremeeting Danielle Denig in the store and setting up a visit for an estimate to the final sweeping of the finished floor, I am beyond satisfied! Danielle assisted me with selecting the laminate flooring, accurately measuring our kitchen, and provided a realistic estimate and a schedule for delivery of product, and then installation. I received a call the night before to confirm the installation arrival time. Bob Boyer was exactly on time. He provided thorough and precise workmanship. He worked diligently and cleaned up every speck. I would HIGHLY recommend Ann Arbor Carpet FlooringAmerica, Danielle Denig, and Bob Boyer. Thank you so much!

we are so happy with the service we received from Horizon Kitchens! They have been so great to…read morework with before, during and after our countertop installation. After getting estimates from several different countertop providers, we decided on Horizon and couldn't be more pleased! we highly recommend them!

We valued Mike's expertise as we consider our kitchen remodel. He's experienced, approachable, and…read moreconsistently offers valuable advice!

DreamMaker originally did a nice job in gutting out my old bathroom in my bedroom and remodeling it…read morecompletely. Problems started when I had a leak at the base of my shower on the side with the shower arm and controls. The leak went into the basement and through the wall which caused massive damage to my brand new closet system in my walk in closet and the floor in there on the other side of the wall from the shower. I was left with over $5,000 in damages. I couldn't file an insurance claim really. I have renters that share my home with me and I had to evict a renter for severe damage to my basement and the basement bedroom he was living in. Due to the amount of damage we had to split it into 4 claims. So they told me if I filed another claim, I wouldn't be able to file anymore for 7 years. DreamMaker did agree to fix the problems but they told me it would take a few months because there was a back log on acquiring materials. They came out and caulked the area where the leak was because I had company coming and I needed the shower operational. It was my understanding that the temporary fix was good until they were able to repair it permanently. I was fine with that. A few months went by and there was no follow up from them at all. I sent an e-mail and 3 days went by so I contacted a lawyer to send them my intent to go to court. When I called for their fax number and the employee at DreamMaker realized what I was doing, they suddenly became very responsive. However, I had another representative call and say to me, we did everything we said we were going to do on the appropriate time schedule. You weren't supposed to be using the shower anyway. I felt like they were victim blaming and shaming me. If they somehow thought that would win my business again, then I don't know what the hell they were thinking. So the bathroom originally looked nice, but they're working on it right now and they tore out the shower and the tile floor they just put in. I know mistakes happen, but given the leak, the victim blaming and shaming, the lack of follow up, and their lack of concern for how much I pad out in damages, I cannot recommend them to anyone.

Had Mike come out to cover up a window…read more Honestly the thought of getting rid of a window never crossed my mind and we initially thought we would would move our window from one wall to another to open up the living room space since we have a living room layout that is a bit awkward. He came in with the idea of just covering up the window (especially since a window can be installed later if we wanted). Instead of making it a bigger profit job he focused on what is best for the layout even if it meant the job was smaller. The conversations with Mike have been very thought provoking and really made me focus on what is best for us rather than him just doing what I thought we wanted. We asked about a skylight for the bathroom since both our bathrooms don't have windows and he said he wouldn't as its the number one cause of leaks so he once again showed that he cared to make sure we are after peace of mind. So we ended up just covering up one window to move our entertainment center. He hired a drywall contractor (one with 42 years of experience) to make sure the wall looked seamless. Mike said you can do most of the job yourself pretty easy but the Dry Wall part is a work of art and it showed. I had a unique idea that since this was an exterior wall I wanted to build a PVC shoot for cabling for future proofing a TV hanging on the wall in case we had to change cables. The drywall contractor made it look so clean. Initially it was a 1 day drywall job but because it was cold the mud wouldn't set in time so they came back the following day to make sure it was done right. Truly couldn't be happier with the quality of labor. Mike's scheduling might be a little random at times but rest assured the quality is superb.

When my old slider broke unexpectedly in the winter, I was left scrambling with a large unplanned…read morefor expense. I reached out to a number of companies, but Mike spent the most time with me on the phone, talked through all options, which one he thought was the best one and why. He wasn't the cheapest quote, but the slider he recommended was the highest quality out of all the other quotes, and with something I use multiple times a day, it seemed worth the investment. While the slider itself is amazing, the best part of the investment was the attention to detail and care Mike had for install- I have a 1920s home with original wood trim work, but in the addition where the slider is located, they put up standard white 80s trim. My plan has been to transition the addition over to the same feel as the rest of the house, so Mike custom stained the one I ordered to match what was already in the house, then took the time to trim it out in the same Craftsman style for a cohesive look. Install day was super easy, the team made sure everything stayed clean, and dealt with some surprises and challenges with the uneven walls of an old home. This is someone you can trust and will make sure they care for your own home like it's their own. When it's time for new windows, I'll absolutely have them come back out.

Dawn Zuber is terrific! I am thrilled with her design, and every day her creative work enhances my…read morelife.

Loved working with Dawn & Dayna! They are creative, professional, great listeners, and lots of fun…read moreto work with. I first met Dawn when she was the president of our condo association. Lucky us! Unfortunately, due to some poor design decisions by our builder, most of our condos experienced significant damage from ice dams. Dawn's leadership and experience as an architect were instrumental in successfully resolving the situation.  More recently, I hired Dawn and Dayna to give me some ideas for updating my kitchen and laundry room. I'm really glad I reached out to them. They asked great questions to learn more about what I was trying to accomplish and offered excellent suggestions for updating my space. I have recommended them to several others and have done so with great confidence.

This company's culture is unhealthy. The shower installers did not share with owner what happened:…read more that they backed into my garage apron to turn around and leave on 10/18. They backed up too far towards garage and dented the gutter above my garage in two places about 18 -24 inches apart . It also dislodged the downspout on left of garage. The gutter had to be replaced; it cost me time to find a company and 385 dollars for install of a new gutter. At first I thought it was an Amazon truck that was at fault - the height was right. But then I looked at the photos and the placement of the dents. As soon as I saw the Wolverine Glass truck again on 11/8 (my installation was delayed) with metal stuff/ladders sticking out about a foot from the back end of the truck, I knew based on my photos that they had done it. Their demeanor with me was also very different from the first time they were here - they knew I knew. I am owed an apology - and the company's insurance should pay for the 385. In addition, the customer service was below par. They never did courtesy calls to confirm appointments; I always had to call them to confirm. And at the end, I did not even receive a thank you - dirt on shower floor and an invoice via email for the last 50% of the bill. I do not recommend them.

We needed a glass top for our kitchen table. Eric responded…read morewithin the hour to my email inquiry with a reasonable quote. It was the week before Christmas but they were still able to have my order ready the next day! I was quite pleasantly surprised Everybody in the shop was friendly and helpful. I highly recommend Wolverine Glass!

I would also be happy to provide a copy of the police report investigating Meadowlark for fraud,…read morethe State of Michigan LARA report which resulted in them paying a fine, and the DTE report finding that there are multiple hollow external walls in my house and that only one room in my entire house was properly insulated. Have fun trying to fire them for cause and getting sued by them when you do.

1) Start date May 14, scheduled end date July 27 (74 days). Date they asked for final payment was…read more10/25/18 (164 days). So 90 days late, 222% beyond time budgeted. Minus 1 star for taking all damn Summer and part of the Fall. 2) Initial demo of bathroom tile on second floor shook loose a connection in the copper piping in the floor, flooding first floor and basement. Took months to get everything cleaned-up to near-original condition, required constant hounding to get their attention. Minus 1/2 star for the poor attention to a problem they created. 3) They asked for a progress payment when only 1 milestone associated with the payment was finished, a walk-through with a subcontractor. Minus 1/2 star for requesting money for nothing. 4) Remodel included repair to water-damaged ceiling in laundry room. The work was not on the original schedule, kept asking when the work would be done, they responded with, "What work?". Had to break out the contract and quote them back their scope-of-work. The project manager's response? "Wow, I didn't realize that, sorry". Paraphrasing. Minus 1/2 star for Read Your Own Damn Contract. 5) Had a gas fireplace insert installed. Three times. Installed before the wall behind was insulated and finished so it was removed for that, then re-framed and re-installed in the wrong place, had to be re-re-framed and re-re-installed. Minus 1/2 star making something simple so complicated. 6) Had portable storage pod in driveway. Had some landscaping scheduled for after the original finish date which required the pod to be gone. Project manager "guaranteed" work would be done before landscapers started, which wasn't true. Had to schlub everything back into the house where it sat piled-up and in-the-way for a month, then had to get another pod and put it all back. Minus 1/2 star for that bogus guarantee. 7) When the project was almost 60 days overdue, it took a negative post on their Facebook page to get some additional resources and oversite from the owners. Minus 1/2 star for making me complain. 8) We kept having morning meetings, sometimes changes were discussed. I'd come home to find work was done without the changes. We kept having meeting, I kept bringing up the same issues, time and time again. Minus 1/2 star for not taking notes. 9) It's the 4th of July, were on vacation in Chicago, our neighbors call and say there are 2 unmarked cargo vans at our house - is everything OK?. I call the project manager, who says there are no workers at the house, so I call the police and start scrambling - what is the best way to ruin our vacation so I can get back home fast? But - Oops! It's some painters, they're in the house, false alarm. Minus 1/2 star. 10) Had a hardwood floor put into an office space room. On a Monday, the project manager e-mailed me to say the wood would be delivered that day and installed on Wednesday. I get it, it's called "acclimating". I get home that night and the floor is down. Then it sat there for maybe a month before it being top-coated. Minus 1/2 star for what was the rush to ruin the wood? 11) The bathroom remodel is at "plumbing final inspection has passed". My wife takes a bath in her long-awaited, life-long-dream of a soaking tub. I hear it raining in the house. Something came loose, water is poring through a light fixture into the room below. The next day, the project manager - who I haven't seen in a month - comes in, doesn't say a word to me. Not, "Hey sorry this happened, glad your wife didn't get electrocuted, we'll get this fixed...", none of that. Not a word. I ask for Meadowlark to come up with a plan in writing to put GFI's on the circuits that could get flooded if this happens again. Their response displays a genuine lack of concern for my family's safety. Minus 1 star for making me so angry that I post a video of the water pouring through my ceiling to their Facebook page. 12) Lots of other issues I didn't even cover (e.g., the "4-star" painters). In their defense everything looks pretty good, finally. So plus 2 stars for that. So, unless my math is poor, that means 5 stars minus 6 stars plus 2 star = 1 star.