Blind Ideas is the place to go for all of your window treatment needs! Customer service is exceptional! They help you make informed decisions when picking out items. They also do a great job with measuring and installing the treatments, too! We highly recommend them! read more

I went in to Blind Ideas by chance because I needed to get new window treatments for our home very quickly, as some of them had broken. After having rentals and doing window treatments before in other ways, Beth was so extremely helpful, did not let me get something that wouldn't hold up to our young children and renters, and the pricing was excellent as we have extremely large windows. The measuring went well and the installer was one of the most professional and kindest people we've worked with, and there have been a lot of contractors in our lives. Thank you, again, for such a wonderful experience and a quick turnaround time! read more

I absolutely love my blinds from Blind Ideas. Great quality and great people. I love supporting local escpecially when the quality is so great. I refer them whenever I can! read more

I do want to preface this with stating our review is based on our family's experience with Blind Ideas, your experience could be different. We had Blind Ideas come to our home to give us an estimate for a whole home purchase of wood blinds. This was a large job, since our home is 3 finished levels and 5000 square feet, with plenty of large windows. The sales person, who I believed to be the owner was very short with us, didn't answer our questions fully on site-- but we took it as maybe just having a bad day. We did eventually get an estimate. As you can imagine, with such a large job we got other estimates from other similar companies. Blind ideas was substantially more expensive. I'm in sales myself, so called them up and asked them to please review their estimate and let them know roughly where all other companies were coming in at (all other companies were literally a few thousand less). This is when the salesman/owner basically took the attitude of "that is our price, if you don't like it don't buy from us. In fact don't call us again" --- no exaggeration. We obviously went with someone else and couldn't have been happier. Just passing along our experience. read more

Working with Blind Ideas was quite easy. The owner spent at least 30 minutes with me on the showroom floor showing me all my options. After closing on my home, I called blind ideas out for a quote as well as a competitor. Blind Ideas came in $1k under the other company. Product was installed quickly and I had a great experience. Love my solar shades. read more

Love my new blinds!! Looking forward to sleeping in a totally dark bedroom now. Everybody at Blind Ideas was very friendly, and helped us select the perfect blinds for our situation. read more

When I purchased my new home I had all of the blinds done with Blind Ideas. They were wonderful to work with and did a great job installing them. I highly recommend them!! read more

I made an appointment at Blind Ideas due to COVID and they were not coming out to do estimates. There were 2 women in the office that day and the one assigned to me was not helpful. Her first comment was what do you want? The reason I made the appointment was to get help and ideas that would work for me. In the past I worked with the owner and he came to my home (before COVID) two different times. He helped me decide what would work. I ended up spending a lot but loved the results that is why I went back. The woman that worked with me was going to send me a quote via email for a new condo that I had recently purchased. I brought in pictures of the windows and all of the measurements. I waited for 5 days and never heard back from her. She did make the remark before I left if you don't hear from me contact me. I thought that was strange since I have been in sales for over 20 years and that is not how to get a customer. I did not contact her and went through COSTCO and purchased the window coverings. They even came out for no additional charge to give me the estimate. Blind Ideas lost a large sale due to the woman that I was bothering trying to get window coverings. read more

We recently moved to Michigan and some of the blinds in our new home needed to replaced and some windows had no blinds at all. We received a flyer in the mail for this company and decided to give them a call. Debra S. came out to our home and was very professional and knowledgeable. She helped us picked out what would work for us. She measured our windows the day of her visit, went back to the office, ordered what we asked for and the installation was also a breeze. We are very happy with this company. This company met our expectations above and beyond what we could have asked for. Have no hesitation recommending them. read more

Very very poor customer service. The woman who greeted me and then talked to me on the phone could not have been more rude. They are cash or check only and did not have change for $100 dollar bill but at the last moment was able to find some change for me. Their products may be fine, I don't know, but can say they do not major in service. read more

I think this is the first negative review I have ever given on Yelp or anywhere so that should tell you something about the experience i have had with this company. I won't add ill words or warnings, I will just let you read about my experience and decide for yourself. The first time I had someone come out to take measurements for the estimate for my project they were over an hour late. Then the person who came out wrote everything down wrong-literally everything-and as a result, the first estimate they sent was over a thousand dollars off. When I called the number provided in the email, the guy I spoke with had zero idea who I was, what property I was talking about, or what was going on. It took me 45 minutes to explain everything to him, and he kept using this blind-specific jargon, and I had to keep reminding him that I didn't know product names and numbers. I asked him to send me a new estimate and was promised one the following morning at the latest, and never received anything. Two weeks later when I followed up they didn't remember my project again-or even speaking with me and promising me a new appraisal. Further, they still did not have a new estimate ready for me. I had to explain the entire thing all over again, to a different person entirely, who made me repeat the same exact details at least three times over because she didn't understand. I felt unheard and expressed with her that I was super frustrated but agreed to give them one more opportunity to keep my business since I had already wasted so much time with them. They needed to have someone come back out to the unit a second time and re-do the appraisal to take the measurements properly and figure out what windows needed what. Since I own the space but don't live there, I asked them to call me when they were on the way, which they agreed to do. The window for the appointment was from 8-9AM and I received a call at 8:50AM stating that the person was at the property. I told them I would get there as soon as possible, but that I lived in a different part of town. When I was five minutes away, I received another phone call from the administrative assistant who asked how long I was going to be-twice, and stated that she was going to have to let their appraiser leave, because he had another job to get to, even though he said it was his fault in the first place because he "didn't read the paperwork" and therefore didn't know to give me a heads up. When I got there, the appraiser was on the phone and wouldn't even acknowledge me, and then was incredibly short with me and rude-and I felt extremely uncomfortable being around him. Perhaps the worst part of all of this is that when I emailed the administrative assistant to discuss what happened and my frustrations with all of the above, she replied with a condescending message, failed to apologize or address any of my grievances, and wished me good luck finding someone else to work with. So putting this out into the universe. Hope you can learn from my mistakes! Overall I felt like a horrible person because I kept getting so frustrated with them, and then I had to remind myself that anyone would be equally frustrated in my shoes. read more