I Spent about an hour at the store. VERY FRIENDLEY AND KNOWLEDGABLE . They had all my items I…read moreneeded in stock and the prices are the best I have been able to find. I will definately be returning in the future for my Log Home needs.

From the owner: Our family has been in the log home supply business for over 32 years. Our passion is delighting…read moreour customers with top quality products, exceptional customer service, and great prices. Located in Norton Shores, MI, Timeless Wood Care Products has been serving log home enthusiasts since 1991. More importantly, we know what it takes to keep your home in tip-top condition. At Timeless Wood Care Products, we offer a wide selection of quality log home products and accessories that stand the test of time. Our products are both durable and easy to use.

My dealings with Lot's of Carpets has been a journey over 1 1/2 years costing me thousands of…read moredollars, disappointment, and dealing with some sketchy business practices at best. Buyer beware-I was sold defective luxury vinyl floating tile that neither the manufacturer nor Lot's of Carpet backed up when it began buckling in various areas of the flooring. Initially it was beautiful for a few months and when I called to complain, the manager,Diane, sent the installers out (I asked her to come) and they stated that my dogs caused the problem. Supposedly, the offender had several accidents near the expansion joints and it wicked up the floating channels and caused it to split apart (I was told the floor was water-proof) and accepting this we paid for further material and installation, However, the problem continued in areas that the dogs didn't have access to and were blocked by baby gates. Because we had so much money into the floor we continued to buy more flooring to patch it. I asked Diane to come and see the floor and she continued to have the installers observe the damage. I asked for the customer service number of the manufacturer (located in Canada) because there was no local number posted. Diane put me off saying she would follow up because she felt she would be more effective. She kept putting me off and had all sorts of excuses not to look at the floor. I spent an entire day trying to research the problem regarding my floor and found out in a trade journal that the buckling was an identified problem in the past few years (she told me I was the only person who ever complained about it) and it was caused by thermal expansion. Apparently, changes in temperature (I have constant Michigan temperatures with central air and heat so we are not talking about the desert here) causes the floating floor to expand and contract and over a short period of time the stress causes the joints to come apart and the floor buckles). The picture of damage looked exactly like I was having to contend with. My husband took the article in to Diane (which she said she never got) and she again put us off and said she was going to contact the vendor. She never called back-and the problem continued. I finally got on the phone and confronted her and she agreed to to meet at my home and look at the floor with the flooring vendor. Unfortunately, most of the damage appears at night and we had the worse damage repaired (over the year and a half we have been complaining) but new areas are beginning to show at night again when the product contracts. The vendor told us he would see if he could get further product or see what could be done. Well, the bottom line is that the floor manufacturing company went bankrupt and Lot's of Carpet has never responded to us responsibly. The manufacturing company is still operating in Canada but has no ties in the United States and we are denied being able to be compensated. I think I could have been less angry if our complaints had been heeded by Lot's of Carpeting. Diane was not the owner but told us that Larry Jenkins (the owner) let's her do all the customer dealings. I am not accusing anyone of direct misdeeds but I find it curious that she ordered the product in the same year that company filed bankruptcy in the United States. Being the floor professional that she alleged to be, why wouldn't she know they were having problems? Also why didn't she know about the problems of thermal contraction? I went with a local business thinking I would best satisfied with a local company-I was certainly wrong. My husband and I were raised in the area-he is retired from the military (Marines) after 23 years of service and I was a professional nurse-this was not a great welcome home. No wonder the owner had to write glowing reports about the business himself: but, signing your own name-seriously? Please beware potential customers.

From the owner: Specializing in: - Floor Materials…read more- Rugs - Tile-Contractors & Dealers - Flooring Contractors - Carpet & Rug Dealers - Flooring Installation Equipment & Supplies

good service. respectful and gave strong advice applicable to our shed product I the making…read more Jody...was great friend at muskegon community college 4 stars

Love this Lowe's! They are super friendly, knowledgeable, and helpful!…read moreI'm a frequent customer. I have no idea what the other reviewer is talking about because they don't normally have a greeter...

We bought an outdoor patio set that was a return as is. It was boxed up and had never been opened…read more When we got home we leaned the cushions colors didn't match. There were 2 different colors. Lowe's said we had to work with the manufacturer rather than helping us with a same day return. Manufacturer has been less than helpful. Customer service is poor at this location.

Discount Home Improvement Warehouse Stores have a huge selection of new cabinets, vanities, sinks,…read morefaucets, doors, vanities tops and trim. In stock options and custom order. Everything is discounted and they are open to the public. 616-451-3600 in Grand Rapids, MI 231-830-1000 in Muskegon, MI

I purchased my second vanity top from their overstock area and it was a great experience both…read moretimes. I experienced excellent customer service and great prices.

They gave us two dates they would do the work - Tuesday Dec. 20, and Wednesday, Dec. 28 - the last…read moreof which, G. promised us was a sure thing. They not only didn't showed up either day, no one ever called us to cancel. Twice when we called them we were told they'd get back to us that day and we never heard back...that day or ever after.   I'd have understood if they never intended to do anything until after the holidays, but wish they had just said so from the start, instead of lying and repeatedly ghosting us.

From the owner: Headquartered in Muskegon, MI., Shepherd Shoreline Gutters & Garage Doors has 50 years of…read moreexperience installing garage doors, door openers, and gutter covers in the West Michigan area.