Excellent design help and beautiful results! This was a difficult old house - no two windows the…read moresame size. Couldn't be more pleased with the new draperies. Thank you, Joy!

It was a pleasure doing business right here in Ambler after getting estimated prices that were all…read moreover the place. My goods were custom made at affordable price-they even had my shades installed as a rush for Christmas. I highly recommend Drapes of Joy for their reliability and ease of purchase.

My experience was similar to Chester's. The appearance of great customer service at the beginning…read moreof the experience and it degraded once I started understanding the underpinnings of how the company actually works. Customer service is lacking beyond the basics. Ambiance is an order house for Hunter Douglas products and that is their cash cow (Dan, the owner, touts that). The business seems to be knitted together by a Dad owner who is mostly AWOL and a younger generation that are working their respective positions with great liberty around family schedules which the customer is expected to work with. Dan is arrogant and other employees (his adult kids) take liberties beyond a sales relationship when in a client's home. As an example, they took pictures of the installations without asking my permission. Dan marveled at the "old fashion" wall phone I have in my kitchen and made a big deal about it by taking a picture. They took blinds and roman shades off my windows and without asking removed them from my home. I wanted to donate them to charity. For some, I asked them to return them and they did. There was a sense that they were overly comfortable in my home. I work from home and scheduled installations around my meeting calendar. Often, they'd come early or flex their schedule and it become a distraction to my workday. They didn't call first, just showed up. Ambiance re-did all of my window treatments as I was upgrading after being in my home for 25+ years. I could have gone to other vendors for a Hunter Douglas product but I wanted a higher end experience with design consultation. This is a family run business. I learned quickly that my design "consultant" actually is the book keeper. Did I feel deceived? Yes! With my original installations, they went ok - minor nicks to walls and my hardwood floors and a nice gash to a mahogany chair. It took multiple trips to get extension cords for a couple of wood blinds and the right color putty for door shutters. The last putty job - some holes were filled and others were not so it was a sloppy job. These were all minor annoyances. The company doesn't schedule installations until after the product is delivered to them. This delays the e2e process even more. I had 2 products that arrived broken and that wasn't identified until the day of installation - more delays! But, for my last order and installation which were shutters on French Doors - my experience was never fully resolved and the relationship degraded. I had to cut my losses and move on with a competitor company. In my last conversation with the "designer," she was not answering my questions with accurate information I had received by actually contacting Hunter Douglas. I was trying to logically walk through the journey for the French door shutters and basically laid out how what I paid for was not what was delivered and the job was not complete after 6 months. There was one excuse after another but no resolution. She accused me of being a bully. The last absolute lie was that the shutter style ordered, which matches the rest of my house, didn't come in the cut-out modification I needed. If that was true, what's the reason I wasn't told that before I ordered it? I actually sent material to Ambiance that Hunter Douglas sent me with a write up of my shutter style and a picture with the cut-out modification. This was proof that what I ordered was available but not delivered. That's when I contacted Hunter Douglas to file a complaint and wrote this review. Enough is enough! Stay away from this company!

This business has beautiful products. In addition their customer service is spectacular. I had a…read moreshade repaired there. They kept me updated on the progress which was appreciated. I was fortunate to have this service so close to home.

We bought our first house recently with lots of wide open windows without blinds. Full light…read morecontrol is a high priority for us. Rob came over for the initial conversation to go over our options. He's very knowledgeable and also easy to talk to. Rob and Patti installed everything very quickly. They even did our tall skylight. We had almost every window treated and we'll need the last of them done in the coming years. We'll be back to Rob and Patti at Budget Blinds of Lansdale!

We were in the home buying process when we heard Rob and Pattis voicemail on the Preston & Steve's…read moresmall business love you help you line one morning on the drive to work. I told the husband, look that place up and text me the contact bc we will need blinds one day. We knew supporting a small business for a large purchase for our new home was the route we wanted to go! The whole experience with Rob & Patti of Budget Blinds was top notch. They have access to an amazing assortment of options. The wealth of knowledge they have really helped guide us to the most perfect and beautiful blinds for our space! From communication to instillation, they work so efficiently. I cannot recommend their service enough!

Bought more blinds everything was professional and great. now thinking finishing rest of house…read more great people Barry R

I would definitely not recommend blind builders. We bought a house two years ago and the previous…read moreowners installed a very expensive skylight motorized blinds system blind builders will not come out and service it because we are the second owners not even if we paid them for the service they told us we were pretty much SOL. Thanks and have a nice day not a way to do business definitely do not go with blind builders

I highly recommend Bartlett Blinds. They offer countless window treatments and expert guidance…read morethroughout the entire process (without pressure to choose more expensive options). Installation was seamless. We will definitely be reaching out again for additional shutter installation.

I am very very happy with the blinds that I got from Bartlett Blinds, and was lucky to find them…read more I found them through Lowe's. Ryan did the estimate, measured for the installation, and did the installation all by himself, and everything went smoothly. I would recommend him heartily to anyone looking for a custom window treatment.

I had previously written a bad review--no call no show after making contact via their website…read more About a week after I posted that review, their sales manager contacted me, apologized profusely, and we made arrangements for Jon to come and provide a quote. Ultimately, their quote was solid, they offered a decent discount, and I have placed an order. We're probably 8 weeks away from job completion.

Very disappointed in Tom Adams. Their salesman was not knowledgeable and sold us the wrong…read moreproducts. He acted like he knew what he was talking about. We asked a lot of questions and really thought we were getting a good product. We were promised our flooring would be durable and a hard grade floor. The flooring they sold was horrible from day one. It fell apart shortly after we got it. They blamed it on wear and on my dogs. They even sent an inspector to the house. The inspector blamed my dogs and wear over time. The floor fell apart in the first 6 months. We didn't even have our dogs then, and it fell apart in areas we didn't walk on! Plus, it was their inspector which we felt was totally in favor of Tom Adams and biased. The report came back that my dogs and wear were the cause of this. Totally preposterous! We must have replace hundreds of planks over the years. It couldn't be wear, especially since the planks weren't the same as the ones that were originally installed. We were told it was going to be a very durable wood floor, good for dogs, foot traffic, etc, and not soft grade. We got the total opposite! We can't resurface them or stain them, they would totally fall apart. Tom Adams kept replacing planks and the same thing continued to happen. Tom Adams would not take responsibility or would the manufacturer. They stopped using the manufacturer knowing these problems with Chesapeake flooring. We just kept getting the run around. The warranty meant nothing, because no one would make good on it or take responsibility. We even showed Tom Adams the bad reviews regarding the company's floors. The reviews stated that the same thing was happening to others. They had knowledge that these were horrible wood floors. We would have been better off with LVP or manufactured wood. The flooring that was in our house originally was there for 25 years with out a scratch and had plenty of wear. They were just older and thinner and we wanted a thicker plank that was more modern. Had we known what we were getting or dealing with we never would have gotten new flooring. After all the calling and replacing 70 or more planks every 6 months, Tom Adams still would not replace the floor that cost thousands of dollars. To the consumer, research floors before you buy and make sure that you use a company that is knowledgeable and that the salesman they hire know all about the flooring they are selling. Read reviews on the floors and carpets. We're so disappointed with our experience with Tom Adams. We now have floors that Tom Adams will not make good on, and are falling apart. They said, we could replace them at cost. Seriously! We paid thousands of dollars and shouldn't have to replace them in 8 years. Not to mention this has been on going since 6 months after they were installed.They look horrible and we're stuck with splintering wood floors with filler that comes out. Not the quality we paid for at all! Do your research and use another company. We would advise everyone to not use Tom Adams in the future.

Took in a chandelier for rewiring. During the waiting period , the tip of a chandelier arm was…read morebroken by "someone who never admitted to it, " as was told to us by an employer. A crystal could now not be hung. . They replaced the tip with something that looked like the original but inverted, so no crystal could be hung from it. We have sent 2 letters in an effort to come to a resolution and there has been zero response. Very disappointed that no one has had the decency to communicate with us.

The customer service here was awful, Gary was quite rude. When I called on the phone they made me…read morewait for at least ten-fifteen minutes. And when I came in and was at the parts counter, Gary was very awful with his customer service.

We needed to replace an area rug in our family room so we visited the D'Agostino showroom in…read moreAmbler. The selection was outstanding and many price points. The decision was to go with a Shaw carpet item. Yesterday the folks from D'Agostino arrived at the appointed time, removed the old rug and installed the new selection. They moved a few pieces of furniture and were very careful when replacing them. The total install time was about 45 minutes. About an hour after their departure, Phil D'Agostino personally telephoned to make sure everything went as planned and we were pleased. Now that is customer service. The entire purchase process took less than three weeks.

We were so pleased with our experience with D'Agostino Carpets. They have a great selection and…read moreMike was helpful giving us information and input. Installation was a breeze. The team was professional, cleaned up well and overall did a great job. Would recommend and use again.