Product is ok. We have had squeaks with our shutters almost since day one, but as we don't move…read morethem super often, I can overlook this. The HUGE problem we have is the company outright declining to honor their warranty. We have reported an issue with the shutters nearly 1 year ago and have been very patient trying to get someone to honor their guarantee. We have been met with excuse after excuse about why they can't help us yet. We were recently told by the owner Nate that they simply won't honor their warranty. Shameful practice, dishonorable liars

Great service, quality shutters and blinds. Would definitely come here again. Cara and Nate were…read moregreat to work with.

I was referred to this business by a friend for my new house with ~20 windows I wanted to put…read morecoverings. I knew I wanted white plantation shutters with a hidden tilt bar but didn't know much more than that I got multiple quotes from different vendors: the budget option, the big company option, and this was a local small company option. To my surprise, the company with 'budget' in their name quoted the highest price for the same job; by almost double what Wasatch Shutters quoted. I also liked this company because the product in manufactured & built locally here in UT an hour away from my house. Plus: the consultation went quite well. It was scheduled quickly, and all my questions were answered. In addition: this company quoted a turnaround time that was half that of the next fastest business, so I legitimately saw no downsides. Again: this quote was about 75% the cost of the 2nd lowest quote I got, and 2x as fast as a turnaround time. The installation went quite well; it took a few guys a few hours, and I am very happy with the result. The shutters look of high quality, and they look very nice, you can't tell the vinyl from the wood. Plus the installation guys cleaned up really well afterwards which is nice & you don't see very often on these kinds of jobs. Would recommend this business for plantation shutters over others in the area

Customer service is excellent! Wasatch installed our shutters several months ago. We called to ask…read moreif they could have someone remove a shutter so another contractor could do some work. They responded right away and refused any payment for that quick job. We have received so many compliments from neighbors on the shutters! We are very happy with the high quality, superb customer service, and reasonable price.

Excellent response and service! Was seeking service to repair a number of blinds in my house. The…read moreresponse Troy was quick. He was able to diagnose the problem and order the required parts with a FaceTime call. Dillon his technician, was courteous and efficient. We could not be more pleased. When it is time for new blinds, we will work with Troy.

Absolutely LOVE this company and BEYOND HAPPY with our shutters on our sliding door! Troy and…read moreDillon were amazing throughout the entire process. Not only do they have great customer service, their prices can't be beat. We've already gotten so many compliments on our shutters. Go with Choose the Right Blinds and you'll be absolutely happy that you did!

Utah Shutters claims to do custom plantation blinds. They do NOT! Had some 2fold/3fold bay-window…read moreblinds that needed replaced. Got numerous bids. Utah Shutters had best bid for the quality. After 3 months of waiting, I called numerous times. Finally on third call they said they were in for painting. They came and installed about a week or so later. Upon install they installed separate shutters for each pane removing the ability to open blinds up for full window view. Thus, removing my great view of the valley. When asked why they did not install the bi-fold/tri-fold original design they said they do not do those. When asking for a remedy they said there is nothing they can do. They said they could uninstall but would keep my 60% deposit and insisted I pay remainder without discount. Miscommunication happens, I get it! Yet, the unwillingness to accept responsibility or workout an equitable remedy is unconscionable! The wood blinds are decent quality and the price was reasonable. If they actually provided what they promised could have been a good experience. I suggest avoiding this company and going with someone who stands by their word and work. Justin

I had them install shutters on all my windows in April. Before this we had a lot of heating and…read morecooling issues with our system continuously running. We would keep the thermostat at 70°in the summer and it never shut off. When it would the house would heat up quickly and it was back on again. This summer, after the shutters were installed, we have noticed a significant improvement in the temperature despite higher outside temperatures. We keep the thermostat at 75 to 76° and it doesn't run constantly as before. I am very impressed at the impact it has had on the comfort of our home. We just got a bill from Rocky Mountain power and it compared last July to this year's use and it was significantly lower this July despite warmer temperatures. Aside from the impressive cooling, Utah Shutters does quality work and has the best prices.

I needed to replace my shutters and gave Next Level a call - and I'm beyond pleased that I did…read more The owner (Bryce) called me right away and came over for a consultation. His prices are beyond reasonable and he couldn't have been kinder and passionate about helping my family out. He replaced the shutters in question with expert craftsmanship and within the time frame promised. I would highly recommend his services and look forward to having him service our other properties as well. Thanks for a great experience, Bryce!

Truly one of my most favorite experiences with a service contractor. Bryce made a special trip, on…read morea Sunday, to one of my rental properties, knowing that I had a new guest arriving that day. He cheerfully analyzed the issue, repaired the blind and dare I say, "Saved the day". All this at a rate far below what I expected. It's so nice to have someone I can trust going forward.

The best! Did a great job, beautiful shutters, reasonable cost. Very friendly and responsive.read more

Their response was very timely and scheduling their service was in a few days…read more They were on time,efficient and asked pertinent questions. Excellent service!

Conner knows his stuff and offers a good quality product. Expect a traditional sales experience and…read morequality installation. Grant was great at installation. When you order, items ship to your home from the factory. The contract was $75% up front, $25% after installing. Everything was completed on the expected timeline.

From the owner: Brothers Blinds sells premium blinds at home improvement store prices. Meet with one of our…read moredesigners to find the right product for you and your home. We offer free in home consultations that show will give you all the information about the product, the price, and the people you will work through the window covering process. The Brothers Blinds Difference is in the exceptional quality of our staff, the top of the line vendors we use and the time earned industry knowledge to help and guide you through the process of getting new window coverings. Give us a call and set an appointment with a window covering expert. We service Salt Lake and Utah Counties.

Best pricing around on Hunter Douglas Shades, I had 2 other quotes for roller shades and they beat…read moreother quotes by a long shot. Great customer service!

I would give this company ZERO stars if it was possible. I ordered $2400 worth of Hunter Douglas…read moreSilhouette shades over eight weeks ago. When I ordered them on June 20, 2017 I was told they would be here in two to three weeks, I'm still waiting! Not once did this company call me with updates as to the status of my order, it was left up to me to call them for updates. Terrible customer service. Do yourself a favor and find another company to purchase your window treatments from.

Worst customer service I have ever experienced. I would not recommend this company. They never…read moreinformed me of the progress of my order . I had to continuously call for status update. They give false information about the products they sell and are not upfront with all costs .

We were optimistic about working with The Blindman, but in hindsight we should have trusted the…read moreonline reviews -- they do not lie. Our experience was disappointing from start to finish. We were sold a product that was supposed to allow future motorization, which turned out to be untrue. After installation, we requested to motorize additional blinds based on what we were told. They took our payment, but weeks later informed us that our shades weren't actually designed for motorization, causing further delays. We also noticed troubling line item details. We purchased our own Somfy hub based on their line item cost of $430, yet the price they charged included a "professional setup" fee that was never disclosed in the proposal so we only got back a portion of the amount. Buyer beware. Communication from the office was extremely poor -- no proactive updates, and we constantly had to reach out just to know what was happening. To be fair, the service and field support teams were great to work with (Bram, Seth, Michael), but the overall experience with the office staff (McKay - sales, and Darcy - billing) was horrific. We regret choosing The Blindman and hope they take this feedback seriously.