We lucked out in choosing Home Instead to take care of our 90 year old mother. (she was 87 at the…read moretime). Their services are phenomenal, starting with the first call. Mom was in rehab and about to be released. She refused to let anyone in the family take care of her because she didn't want to be a "burden". Home Instead came to the rehab facility within hours of my call and it was smooth sailing after that. Their patient coordinator, office staff, care givers, and especially the owner, John Stuck have been so attentive we'd think we are their only client. John has been to see mom several times and each time it just brightens her day (he is quite personable). We have never had a problem with their services and whenever I call with a change, etc, their response time is lightening fast and handled as though we are family to them. They also have a pay scale to match the clients needs. We are currently on the companion care plan and when mom starts to decline, we can move up a notch to the personal care plan, etc. And mom likes the variety of care givers each day. She has the same 3-4 that rotate (24/7) and she never gets bored. Since mom never wants to leave her home, now she won't have to - because of Home Instead, she can stay home as long as she wants. She is living on her terms which has kept all of us sane. When the time comes that you ever need this type of care, save yourself a lot of time and call Home Instead first - you won't be disappointed.

Elder Voice Advocates just reported that a caregiver here took nearly $3000 from one of their…read moreclients. This happened to my parent under their care, too. Avoid this place!!!

Lifespark Hospice has some of the most warm and compassionate clinicians I've ever experienced…read more They give the kind of care one would come to expect in late life and hospice. I've had a great experience with them across the board.

Be careful when deciding to place a loved one at a Lifespark community. They are sure to tell you…read morethat they are transparent. I can only speak about Polar Ridge in North Saint Paul. I have witnessed many things that have not been addressed accordingly. They don't like reviews that are true and will delete them. Hope you get to read this before that happens.

My dad was in hospice with Fairview while at Aurora on France. They are simply amazing, and such a…read morecomforting, empathetic team of people. We absolutely loved Andrea and the rest of the team - they gave my dad the highest quality of care and were a crucial source of support for us during his last few weeks. It takes some incredibly special people to do what you do, and this team was the best of the best. Thank you, from the bottom of our hearts.

I'm sorry to report that I went with a lot of hopes for service to this company. The staff is nice,…read morebut extremely unreliable. I have had cancellations with less than a 3 hour window on the same day, and multiple times. The homes are staff is not held accountable for their cancellations by the company and the client is left in the lurch. They mean well, but the service is subpar and unreliable. I wouldn't recommend this and hope more options for home care and service for seniors develop in the market

Touching Hearts at Home has been providing care for my Mom for about a year and a half and they are…read morewonderful. When the women who provide care for my Mom come into our home they are like family. My Mom always looks forward to the days when they will be here. I have complete confidence in the care they provide and wholeheartedly recommend them to anyone looking for care for a loved one.

My daughter's disability case management was outsourced by the county to Pinnacle Services several…read moreyears ago. Initially we received adequate service but every year (and with each new case manager, which turn over about every year) there response rate has become slower and slower. I do understand that case loads are high, but when they promise to return messages within 1 business day and you are still waiting for a response after 2 weeks and multiple contacts via phone and email, that is just unacceptable. Their website advertises them as Flexible, Responsive, Respectful. I can't speak to their flexibility, but the lack of respect displayed by their failure to respond in a timely fashion is unacceptable.

It's a wonderful company to work for and I enjoy continuing to work with them! There are many…read morechances to move up in positions and they don't deny anyone to apply/interview. You also get the opportunity to work from home 3 days a week after working there for 3 months.