This review is way overdue. Zohreh H. has been such a blessing for me for the past 2 years. After the person doing my taxes raised the price to $750, I knew I needed to find a new tax preparer. I had been going to that business for years and, before that, I used the person my mom used to do her taxes. 2024 was a very difficult year for me. I was extremely low on funds and was having issues with my bank. I made an appointment with Block Advisors. I was honestly so stressed out when I had my appointment. Zohreh H. has this very calming presence that I felt right away and it helped me relax and made me feel like someone was here to truly help me. She walked me through my taxes, offering suggestions on how to lower my taxes due for the next year and how to adjust my withholdings. She was extremely professional and compassionate through out the whole appointment. She helped me select a payment plan that would work for me and went above and beyond helping me afford the tax preparation fees. Zohreh was unbelievably understanding, kind, and amazing. She explains things in a way that I can understand (the machinations of money still elude me!) and went out of her way to make me feel comfortable. So, when 2025 tax time rolled around, there was no one else I would have prepare my taxes. And she was as exceptional as when I went to her the first time. Like most people, 2025 was even worse financially for me, but I knew she would help me to make the best of my situation and would provide the best advice for me moving forward, which she absolutely did! If you are looking for help with your tax situation, either just during the year or during tax crunch time, Zohreh H. is an absolutely amazing professional that will take the time to truly help you. read more

We used to have one of the greatest tax persons ever, and this season this person had to take a leave. We definitely missed this person. The person that took his/her place was not capable of filling in shoes. So incapable that we had to drop H&R Block after using them for 11 years with my wife and I, and an additional 10 more years (21 total) for me. This particular office is no longer to be trusted in my opinion. Maybe other offices are better. read more

I highly do NOT recommend this company. They are very unprofessional and inconsiderate if your time. I had a meeting that was rescheduled right before taxes were due. My schedule is VERY busy with work. The tax preparer at this located rescheduled me for a "later evening time" and did not specify what time. I waited for hours for the person to show up, which happened to be very unprofessional hours late in the night. I'm the end I paid over $400 to have my taxes done. read more

M. Teresa Graves has been taking care of us for years!!! She has got a lifetime customer with us because she always explains everything to us, and is always professional! Thank you Miss Teresa! read more

Block Advisors - Tax Services Near Me - San Diego, California

I 've been using Alan Cummings the past two years for my tax returns. My tax filing status is complicated because of family matter. Alan is very responsive and knowledgeable. He is very patient with my questions and many requests to make changes to the tax return. He is happy to answer my questions all year long not only during the tax season. Got excellent advice on how to decrease my tax liability when I sold stock. I definitely will continue to use Alan's service going forward. However, I give 0 start to H&R Block corporates customer service. I called customer service and asked for the links so I can give feedback on the filing income tax service. After I told the lady customer service what I need help with they hung up the phone. I never received a call back. read more

Be Careful of this company. I met with Sandra (manager of this office) to include showing her my last years taxes to include how many forms needed to be filed and was given a cost range However when I did my taxes with her she then said the price would be $195 over her original quoted range that she initially quoted me?? Be very careful. read more

Worst service I have ever experienced. I had an appointment with Maureen at 12pm and got there 10 minutes early (as you should do for any appointment) I ended up waiting 30 minutes and could hear Maureen in her office say to the front desk that she didn't have time to take me and was gossiping with her current customer. Zero sense of urgency to help me out. The front desk lady was nice and tried to get the other advisor, Frank to help me. He clearly didn't have time either and told me to do my taxes on turbo tax. Wasted an hour of my day to watch old people gossip and have zero customer service skills. Do not go here. Wish I could give 0 stars. read more

I shit you not....H&R Block was going to charge my me and my husband $750 to do our tax return. We are both W-2 employees. My husband works from home, sold some stocks through his work, and participates in his company's ESPP plan, but we provided the paperwork showing the basis and sale prices for any transactions. We also bought a home this past year, but that is the extent of the complexity of our return. The specialist explained that the cost was based on the number of forms that needed to be completed. Who the f cares? No amount of forms equates to a $750 return. On the positive side, the specialist seemed very knowledgeable. That said, there is no way I will ever return to H&R Block. read more

This is a premium year round office (not to be confused with the other H&R block located on the other side of taco bell with almost the same address). I have already been preparing my taxes myself and kinda know what I'm doing, but since they were a bit complex, I wanted someone else to take a look. I decided to just go online and book an appointment with H&R Block since their "second look" is reasonably priced. It was a very pleasant experience (who knew taxes could be pleasant?) and although it merely confirmed that my taxes were ok, it was nice to get peace of mind and wished I had done it sooner! I worked with Christopher Streibel and would definitely recommend him. read more

Rebecca Smith at this location rocks! I've paid 10x the amount I paid her for returns that either weren't entirely accurate or didn't save me as much money as they could have. Rebecca was courteous, knowledgeable and very fast - I had expected to owe but received a $1500 refund - woo hoo! I do have a complicated return as I live in 2 states, Rebecca knew the tax code well enough and I felt completely comfortable with her expertise. No reason to pay more. read more

I called to schedule an appointment for Tax preparation. When scheduling an appointment I asked for a ball park quote, the man on the phone immediately sounded annoyed and said he couldn't give me one, and transferred me to an adviser. What followed was a very poor example of customer service and communication. I gave her all the information I had available and she still said she couldn't give me an exact quote, I politely reminded her that I did not ask for exact just a range (100-200, 200-300, etc). She then retorted that she didn't have time to talk to me on the phone. I cannot stress how terrible this exchange was, and how it was an exemplary case study in poor customer service. I will not take my business there and I will dissuade friends and family. read more

Well I'd have to say that I have been going here for the past couple of years to get my taxes done and every other year but this one have I had a great experience. The past couple years they had a promo for 1040 ez free. Which was awesome. But this year they didn't. Now I walked in got to sit down with Richard who is a sweetheart by the way and I told him to give me an exact cost of how much it would be for my services because I wasn't sure if had enough money on me well he very graciously told me you don't have to pay upfront he could take it out of my refund I was hesitant but I decided to do it that way. SO we get through half way done and I do not know much about taxes but I trust H&R. So then we get to the education credits which I have and not oly did that save me from owing the Gov. over $400 because my HR rep at my knew job who barley speaks english screwed me over when she helped me with the w4 form. SO already upset about that he tells me I owe state 74 but fed I get back $148. The fee today was $80 which meant I wasn't going o get much back but Richard was so nice I wasn't upset with him and then he goes to the payment page for the services and the amount came up to $158 and he said that wasn't right and he went to go get somebody to help well... The lady he brought over was the lady I had been hearing in back of me being super rude and getting a mean attitude with another guest who didn't understand the things she was talking about. Had something to do with housing ownership. Anyways so this chick comes over to where I was sitting with Richard and is saying "well you must have done something wrong." Her mean and nasty tone upset me and then she started arguing with him over the education credit which she told me is another form. But see I wasn't told about that, I figured it was part of the feds paperwork because that's what it looked like. I explained that to her and she said well that's an honest mistake on his part but theres NOTHING I can do for you. I told her look lady I'm already having a bad day bc I got screwed over by my HR rep who helped me fill out this w4 form. Her response was " That's not my problem and not my fault." With a major attitude I might add. VERY UNPROFESSIONAL. She speaks to clients as if they were her own children and they are bothering her. I wanted to cuss her ass out. How dare to speak to clients in that way. On top of it she reeked of smoke and you could tell by her voice she has been smoking for years. Very unattractive. I don't know what her name is but you can bet I'm going to find out. There is no way she should be speaking to people like that I wasn't even giving her attitude but she kept saying over and over it wasn't her problem. Then she said well we can put your tax info on hold and you can come back I said OK, then she proceeded to take my tax stuff in put it in a folder??!?!?! Um yea how about no. You're not keeping my shit after that horrible display of rancid customer service. I told her no I'm taking my things with me so she decides to tell me well then you'll have to start all over again. I was like are you kidding me?!?! Plus when he offered so kindly to help me fill out a new w4 form for my job she said "no you can't do that, she can't leave with anything if she doesn't pay! That sent me off the roof and I was like ok I'm this is ridiculous and you need better customer service skills you don't belong around people. She left and he helped me anyways because he's a good person. read more

Open year round and apparently, this is the main office. Go see Richard, he's very helpful, knowledgeable, and experienced.

They are really good. Been coming here for a few years for my mom. When my tax is complicated I go here they work with us and even got extra money on the spot. This is good really good. read more