WorkPerks has been incredible for my small business to work with. Often with multiple employee…read morechanges, My account rep James has helped me out every step of the way. Although their online payroll system is easy to use, James has always been there to provide a quick second look when needed. I feel very confident at the end of the year that all my w2's have been filed correctly, for my employees. I have used other payroll companies in the past. However, I was referred by a friend and colleague of mine about WorkPerks. By switching companies I was also able to save money. All that to me is a win win... Thanks for all your excellent service!!

I've had WorkPerks doing the payroll for my accounting business for over 8 years now, and it's been…read moregreat. I love the personalized service that James and his team provide, as opposed to the bigger payroll companies where you feel insignificant. WorkPerks feels like a part of my team, and I highly recommend them.

Barry is more than a genius; it is the one appointment a year where we might be scared before we go…read morein but mostly walk out with a smile!! We love Barry and are so happy he was referred to us a few years back! Thanks Barry!!! Michelle and Marc

Barry is the sweetest guy ever and he does an excellent job with both mine and parents' taxes. I…read morejust was taken aback when he charged as more than usual for the fees, but overall very good.

It's unfortunate, but I had to leave this business. They made a huge error on my taxes and…read morebasically forgot to enter my state taxes as a deduction. Nobody ever apologized or said it was their mistake. I was just supposed to be grateful when they got it back. The owner is condescending to women. If you act confused or you need additional explanation, he kind of rolls his eyes. He would never ever admit an error. So I don't think it's worth the risk to go there. I have since left.

I have had a nightmare experience, specifically with Tara. She will not allow me to speak to anyone…read moreoutside of her & has become in increasingly aggressive with each F/U call. She then threatened me when I asked for the CPA, stating that they shredded my original financial documents & to stop calling. This is after telling me that she would look for them in the basement. The office has now been sent certified mail demanding the return of my documents & may be responsible for any penalties applied to my tax account while I pend their return. If you need to report this office please use the following resources. California Board of Accountancy (CBA) For licensed CPAs / CPA firms * Handles: * negligence * misconduct * failure to safeguard records * unprofessional conduct * Website: https://www.cba.ca.gov * Complaint page: https://www.cba.ca.gov/consumers/complaint.shtml 2. California Tax Education Council (CTEC) For non-CPA tax preparers * Handles: * tax preparer misconduct * improper practices * registration violations * Website: https://www.ctec.org * Complaint: https://www.ctec.org/consumers/complaint 3. California Department of Consumer Affairs (DCA) Umbrella agency over licensing boards * Good for: * escalation * pattern complaints https://www.dca.ca.gov 4. California Attorney General - Consumer Complaint For broader misconduct / business practices * Especially if: * records mishandled * deceptive conduct https://oag.ca.gov/contact/consumer-complaint BUSINESS / PUBLIC 5. Better Business Bureau (BBB) https://www.bbb.org 6. Google / Yelp Reviews FEDERAL 7. IRS - Tax Preparer Complaint (Form 14157) If misconduct relates to tax preparation itself * Use if: * fraud * improper filings * misuse of your info https://www.irs.gov/forms-pubs/about-form-14157

I started to work with Lora on my 2023 taxes. Sent her my books and previous return so she could…read moreget acquainted with my books and returns. We didn't need her to do bookkeeping as we did our own but so she could familiarize herself with our company. We weren't going to do my taxes until I received all my 1099's to make sure all the numbers were correct. When I did receive all 1099's I noticed on a reconciliation file from paypal that they were double reporting me and I sent her the files to look at to confirm my suspicions. At first she didn't understand, then I sent another file and a detailed response to her voice mail and another detailed response to her email stating she would just do my tax returns and that's it. By now this is the 3rd day and several hours wasted on trying to get an answer about what I was seeing. I'd been trying to get a confirmation of what I was seeing and she still had not answered my simple question of, were they double reporting some income. She stated that she was too busy to look at the stuff as she was in full swing and didn't have the "bandwidth" to field my questions. One. Simple. Question. I found that when I did talk on the phone she was somewhat rude when she was challenged. As in how dare I tell her she might be doing something wrong. But in the end she never did answer my questions and with all the emails sent back and forth it was very apparent that she had never really looked at the files I sent her otherwise she could have just answered my 1 simple question. You are supposed to be my "tax professional" yet couldn't take the time to answer my question. we are PAYING for YOUR SERVICE, you should answer the questions of the customer who would be paying you, thankfully we didn't go with her. I also had asked for a quote which I got initially and when asked her again a month later to make sure I had the numbers right she had raised her quote by 250$ more than the initial quote and I had to call her on that. We decided that it was best not to work with her and did find a tax professional who spent 30 minutes with me initially, answered my questions and then called me back 5 days later to ask me more questions to clarify things on the returns and books I sent him to familiarize him with my business. A true Professional. Took the time to talk, and answer my questions and then ask more. Even though he was in "Full Swing" of tax season. I can't really recommend this person.

Thank you so much Lora for taking the time to answer my many questions in a direct and honest way…read more I have a sole proprietorship and this will be my first year paying taxes through it. It is clear she has lots of experience and was able to alleviate my stress and clarify some things that had been very confusing to me. I look forward to working with her in the future.

We needed to find a good solution for our payroll service as the two companies we used in the past…read moredid not provide good customer services. We found that this local company in San Diego provided really good customer service and not only did they do our payroll, but offered other services as well. We highly recommend them and they have done a really good job for us. By the way, they answer the phone when you call them, not like the other companies, like ADP or Paychex where you have to wait a long time to get a return phone call or you speak with someone who doesn't know how to help; they, PSA and their staff, have really helped us and our business.

They do our corporate taxes and provide the accounting services we have needed. We have been with…read morea couple of other accounting service companies and Matthew and his staff have been a very good company. They just started doing our payroll and gave us free direct deposit. I call and there is always someone who answers the phone, not voice mail/answering machine.

Didn't get tax return finished in a timely manner, even though worksheet and meeting was more than…read morea month and a half ahead.. ; waited to the last minute. Didn't list expenses correctly from my worksheet.. I finally went to another tax preparer and had a totally different experience. This was from a few years ago. I hope it has improved.

Darren, Maria and Jessica are great. They have been helping me with my taxes for years. They are…read moreresponsive, knowledgeable and professional. I recommend !

I was referred to Alfred by my aunt and uncle and am very pleased to have chosen to bring my…read morebusiness to Shammas. Alfred possesses extensive expertise in his field, and I am confident that you will make Alfred your tax guy, bookkeeper and friend!

I decided to stop going to him for several reasons. His services were expensive, he was often not…read moreon time for appointments, and there were also instances where he forgot to submit important forms. Overall, I was not satisfied with the service and decided to find someone else.

This company is not legit! I don't know how it got all of these great reviews?? I went to their…read morelocation at 4950 Waring Rd, Ste 8 and there is no Taxlana and when you call their listed phone number it is a foreign language and also says the phone number is not in service. I paid $350 deposit for an online tax prep meeting so I will have to dispute charge with my credit card to get my money back! Stay away! Edit: Taxlana returned my $350 deposit. I did not get my taxes done by them so I cannot comment on that. But the experience of not being able to reach this company by phone or other and the location listed is not legit. But I cannot give a review positive or negative on the quality of tax prep by this company.

Couldn't be happier or more confident in Taxlana. She is so easy to work with and very…read moreknowledgeable. Do yourself a favor, call Taxlana!

Muna is my dads accountant and occasionally does my taxes as well. She's super fast and thoroughread more

I've had the pleasure of working with the accounting firm for over 5 years. When I first was…read moreacquainted with the firm their employees were very professional, ethical, and went out of their way to explain every question I had. What I enjoy most about the accounting firm is that they cater to a variety of my business and personal needs and have dealt with my tax return over time which has become increasingly complicated. I've come to rely on their honest feedback and ability to solve problems quickly for me. They are very welcoming firm that understand its customer's demographics and have added English, Arabic, Chaldean, and Spanish speaking team members to cater to the people of El Cajon. Personally, I've worked with Sarmad who is my fathers and my business account manager. Sarmad patiently deals with frantic phone calls regarding a range of issues for our businesses. I've never heard Sarmad say "no" with whatever request we have. He promptly returns phone calls and ensures are quarterly filings are accurate. I've also had the privilege to work with Muna and Michael the other experienced business account managers. Eventually, you will meet Nairy who is the tax-preparer/payroll specialist who is dependable and detail oriented. Finally, the team can't function without an enrolled agent, Sandy is the glue that binds these individuals and elevates the firms experience and knowledge. Overall, I'm confident that you feel and find that this firm is the hidden tax treasure in El Cajon.