6/10/2026: Checking eyes after December 31, 2025 and April 2026 cataract and laser eye surgeries;…read morehowever, my left eye is seeing opacity exactly like my right eye was seeing opacity. My right eye has a "floater" but, it's not affecting my vision YET . . . As a result inspecting my left eye's opacity is apparently quite advanced, I must endure undergoing a laser eye surgery next week~sigh . . .

Came here for a Radiology appointment setup through my VA service. Appointment was quick and easy…read moreand the Radiologist was very professional. Had been here also for an MRI maybe 10 yrs ago. And the service and treatment was great then as well.

The employees are kind and fast especially in Laboratory Department. I like going to Kaiser Ranchoread more

NO STARS I am…read morewriting this review after years of fighting Kaiser for basic, evidence-based medical care for documented iron deficiency. I will be changing facilities and doctors. PCP: Dr. Suhanki Rajapaksa I have five years of documented declining iron levels: Ferritin: 37 (2021) 19 (2024) 10 (2025) 23 (Feb 2026) 19 (Feb 2026) Transferrin Saturation: 13% (2021) 16% (2024) 18% (2026) - consistently below normal range TIBC and UIBC progressively elevated, indicating worsening deficiency Despite this objective evidence, repeated requests for hematology referral were denied. Dr. Rajapaksa stated that IV iron infusions are "only for anemia" - which is medically incorrect and not supported by clinical guidelines. I cannot tolerate oral iron due to severe GI side effects. I was told to change my diet, as if dietary iron alone could address years of documented depletion with ongoing blood loss. My diet is not the issue. OB/GYN: Dr. Gina Gregory After an ER visit for heavy menstrual bleeding, a NP at Dr. Gregory's office eventually approved IV iron infusion but stated they "usually shy away from it because of the risks" if you're not anemic. When I asked if Kaiser wanted to wait until I was actually anemic before providing proper care, the NP finally agreed to the referral. However, the "approval" meant nothing. The infusion center had no record of any order. I was passed between departments, told to message (no response), given no direct phone numbers, and experienced "technical difficulties" where staff claimed they couldn't hear me and had to hang up. The referral existed on paper only - no actual order was ever submitted. Despite the NP stating the infusion center would call me to make the appointment. The Pattern: Documented deficiency with clear symptoms (cannot exercise without becoming winded, exhausted walking up stairs, cold intolerance, brain fog, heart palpitations) Failed oral iron therapy Multiple denied referrals over years Made to feel like I was seeking opioids when requesting evidence-based treatment for iron deficiency. Medical gaslighting: told I don't "look" deficient by ER physician despite lab proof Bureaucratic stonewalling when treatment was finally "approved" Dietary advice instead of medical intervention The Outcome: I ultimately paid out-of-pocket at a private infusion center and received treatment the same day ($500) - something Kaiser delayed for years. I am filing complaints with the California Department of Managed Health Care and considering legal consultation for medical negligence. Kaiser's model prioritizes cost savings over patient care. The gatekeeping, gaslighting, and systematic denial of medically necessary treatment is unacceptable. If you have complex medical needs requiring specialist care or anything beyond basic primary care, look elsewhere.

After this experience, I immediately contacted my insurance and switched both of my children to a…read moredifferent provider. Their coverage changed on April 1 to a pediatric office in Folsom, and the difference in care was immediate. Within a week, both of my boys were seen. Their medical needs were addressed promptly, the referrals they needed were sent out, and the overall process was far more efficient, clear, and professional than what we experienced here. That experience made it very clear that families should not have to struggle this hard for basic pediatric care. Parents deserve timely communication, accurate information, proper follow-through, and respectful treatment. This is the standard of care all patients should be able to expect.

My Daughter Rachel was seen at Wellspace back in Dec-Jan 2026 by Dr. Sandra Sands for a removal of…read moreskin tags the Dr Sands noticed and brought light to the lump on her neck and ordered a ultrasound and tests which confirmed her suspicion and turned out to be thyroid cancer and a full removal of her thyroid and we're following up witha treatment of radiation. I just wanna say THANK YOU to Dr. Sands for caring enough about my child.

Best urgent care I've ever been to. Make an appointment online for the same morning. Check in was…read moreeasy and I was called back to a room within 30 mins of my appointment time (typically unheard of with urgent care!). Doctor was very caring and did a great job with listening to all of my symptoms and asking questions. What a great experience!

I had a really great experience here. The staff was incredibly kind, welcoming, and professional…read morefrom the moment I walked in. Everyone made me feel comfortable and took the time to explain things clearly. It's a very new place so looks updated and nice inside. Khalid was an exceptional X ray tech very professional, patient, and made the whole process quick and comfortable. I felt very well taken care of and would definitely recommend this place to others.

My partner had to stay here a couple of days post surgery. The staff was all very friendly and…read morepolite. The common areas such as the hallways and public bathrooms were all very clean and appear to have been recently remodeled. The rooms themselves are very dated. The wallpaper behind the beds was peeling everywhere. The room doesn't have any chair for guests to sit on. Luckily someone brought me a chair when they saw me standing and looking around when they walked by. My partner is a vegetarian and said there were very little options for her. She was given a grilled cheese sandwich for both lunch and dinner on the same day. Definitely needs some improvement if you are going to stay here for any long period of time. After 2 days, my partner was ready for me to break her out of the place. But again, all of staff was super friendly.

I was recently advised by my doctor that I needed to temporarily go to a skilled nursing facility…read morefor therapy. I was at Casa Coloma a couple of years ago and asked to be placed back there again. Luckily, they were able to accommodate me. The staff there are very responsive, caring, professional, and kind. They were always very pleasant and friendly, which is amazing to me considering the verbal abuse they are subjected to by people who do not want to be there. Whenever interacting with me, they always made me feel like I was their only patient. Whenever passing a staff member in the hall, I was aways greeted with a smile. Tanner, the Administrator, made himself very available to the patients, and seemed to know everyone's name which I felt was very impressive, considering the number of patients they had. I want to thank everyone there for the great care I received. I especially want to thank Meron, Maria, Cristina, CJ, and Brittany. They were some of my CNA's and nurses. They made my stay there very comfortable. A special thank you Marcy and Rachel who are 2 of the physical therapists I worked with. They were both very patient and extremely kind and caring to everyone. They were successful in getting everyone to move, even the ones that didn't want to. They made group therapy very fun and I, actually, looked forward to it. If you, or a loved one needs to be placed in a facility like this, I would highly recommend Casa Coloma.

After having Dr. Kyle as PCP for 2 1/2 yrs and never having gone in, I finally decided to go about…read moremy sore knees for an injection, and it took months to get an appointment. Doctor never came for 9:30am appointment, and after waiting a full hour, I finally went to desk. They said doctor hadn't arrived. Doctor emergencies I can fully understand and accommodate. But I asked... so nobody sitting here at the desk, knowing the doctor wasn't there, thought to inform somebody waiting for him, he was delayed, or how appointments were going to be handled? [I was the only one in the waiting room most of the time] All I got was a shoulder shrug. So I told them not to charge me for an appointment, since I fulfilled by end of the contract by being there on time and waiting an hour, and I left. I know zero about the actual medical care there, but if the desk is an indicator, I don't want to find out. Patient service used to be the basic aspect of their job... obviously not anymore... as I give a shoulder shrug. We'll stick with urgent care from now on... the service is MUCH better.

Automated appointment system not functional. Gives wrong appointment times. Staff kept calling me…read moreCarlos. They checked me in as Carlos and I am a female. I walked out quickly.

Slow urgent place I've ever been. Went here and got an appointment on the phone and by the time we…read moreour on our way they called and told us they accepted another patient and just wait around 15 minutes. Who does that? . Next thing you know we were waiting for one hour and half. So disappointed with this place. My mom was very ill and waiting didn't help. After that they told us to go to cvs to get our medication and to find out that location was close already. We double checked with her if she is sure that it's 24 hours PHaRMaCy and she said yes. tHe STOre is 24 hours not the pharmacy!. Anyways we have to go 30 mins away to get to another location to get my moms meds since most store are close early since it's Sunday that night..... though the nurse was nice. I don't think we will ever go back here. From what we experience it's a no go.

Once you download the app for the appointment Bookings it's so easy to to maneuver and the staff…read morehere have always been super helpful and professional every time I visited

Don't know what happened to kaiser but they are not the same. A lot of unprofessionalism and my Dr…read more does not care about me personally just what his peers think of him. Wish my job would let me switch to a different healthcare provider.

I went in for check up they were so helpful an respectful I…read morejust wanted to let everyone no it's so peaceful an quiet I loved my visit here the receptionist were very helpful doing a hard time thanks again Dr.Willam Ta

By far the worse clinic ever, its filthy and the doctors literally change every other month. I feel…read morelike I have a whole trading card set of medical cards for this place because the doctors leave so often. quite possibly the MOST unprofessional clinic you will ever experience. IF YOU ARE READING THIS TRUST THE 1 STAR RATINGS !