I live a considerable distance from this clinic and did not receive an appointment time for my…read morephysical in the paperwork provided. I attempted to call to schedule the appointment, but the voicemail indicated a 48-hour callback policy. Since I was required to complete my physical within that same 48-hour window, I did not want to risk missing the deadline and therefore made the drive to the clinic in person. When I arrived, there were multiple receptionists in the back who could have answered my call but did not. The receptionist who assisted me informed me that I would need to speak with the individual responsible for scheduling physical appointments. I waited for her to come out; she asked a few questions and then returned to the back. When she returned, she appeared disorganized and stated that she was unable to schedule me for that day. Her name is June Hathaway. I found her demeanor to be condescending and unprofessional.

My visit at Whatcom Occupational Health was very quick and easy. Jo got me in and out in 20 minutes…read morewhile training a coworker!

Made an appointment on their website on Friday morning for a Friday morning (same day appointment)…read more Arrived early and the place was quiet as there was no one in the waiting room. I signed in at a mobile kiosk with my driver's license and insurance card. A few minutes later I was in the back with a friendly young phlebotomist. She was super patient with me (I have difficult veins) and I have to say she is one of the best I have dealt with in recent years. What could be easier? Nothing! Very clean, nice parking lot with lots of spots. Safe area. My new go to lab yay!

treated well by staff, efficient at blood draws. Like being able to make appointments.read more

Interesting that a place where their business is to provide medical diagnostic services doesn't…read moreseem especially interested in providing that service. They claim to accept walk-ins, but today I walked into their deserted lobby inside Sunset Safeway and checked in at kiosk which required me to make an appointment, the first available timeslot being 2.5 hours later.

Julie is the best, most painless, nicest person I've ever had take my blood! And I'm hard to…read morestick. I normally allow only 3 tries before I call a halt, but Julie gets me on the first try. She was moved though from a lab next to my doctor's office though, to a lab inside Safeway. It took a bit to track her down, but when someone is that good, you find them! Thank you so much Julie for your accuracy, professionalism, and caring attitude!

We had a horrible experience, the staff was rude and they lost my daughter's sample after an…read moreextremely painful blood draw, where they went through her veins twice, and left bruises for 2 weeks after! When they eventually found the sample, they said it was contaminated (because they went through the vein) and said she should just come back in to have it redone. I drove her to Bellevue to an experienced tech with a different company, rather than put her through that again. After she nearly fainted post draw and they offered her nothing we decided anywhere else would be better than Quest. If 0 stars was possible that's what i would give this establishment.

If I could give a zero for this morning's visit to Quest Diagnostics 3001 Squalicum Parkway,…read moreBellingham, WA, I would. Unfortunately the lowest rating the scale allows is 1. Most of my physicians use different labs, so it has been a long time since I came to a Quest facility. It was bad then, but soooooooo much worse now! Quest has been quite ingenious in creating a system which encourages a passive aggressive, unkind, disrespectful, rude, demeaning attitude in their employees. I came home in tears and will die of what ever ails me before returning to a Quest lab.

After a heart attack Dr. King refused to show me the medical procedures being done after getting…read moreoff a long shift at work! He refused to talk with me about what procedures were being done, and lied about what the medical procedures were. Also was yelling at me telling me I had to download an app just to see what was going on, wouldn't provide a WiFi password and because the building was thick, my cell phone service wouldn't work! I feel like this hospital is a failure!

Everything needs to improve with the icu,nurses attitude's type of care how they treat people with…read moreno compation at all.I would never go back and are always going to Mt vernon.

Very disappointed that I chose to stop in for a PCR COVID test here --I DO NOT recommend this…read moreplace. They presented to me that results would be emailed to me 24-36 hours after the test. I had a family event coming up and wanted to know if my symptoms indicated I was positive for COVID and was assured that I would get results within 36 hours and probably closer to 24. I got my results back this morning--64 hours later! The reason cited--it was the weekend. I politely asked them to consider a refund and they flatly told me they don't give refunds. BTW, I tested negative and could have joined my family in lieu of being isolated all weekend! Also wasted $189!

Went for pre-employment drug test And the man working there was upset about the Test saying I was…read morelucky he was going to do the test. Very rude. I will never go here again and I'm going to report him to the company that sent me to him. I believe he did not like filling two lines of paperwork out. Very lazy, should not run a business. Maybe he should stay at home And not work with the public. This is for peoples lives and health and he treats it like it's garbage to him. Disgusted.

the wait to get the lab test is decent and the people giving you the blood work do this as fast as…read morethey can. the problem i have is that they dont send the blood lab results into my pharmacy. I have to call in and its hard to contact quest diagnostics or anybody for the information.

I just left Julie put band on my arms 4 times while she was talking to her friends about her day…read more She then rolled her eyes and looked at me. Then been my normal text came through and stuck me the first time on my right arm and she just kept joking around and was not taking it serious I find it completely uncomfortable she was massaging my arm and not taking her job seriously at all I pray this is the first and last time I have an encounter with her