My husband and I have been going to Synergenix for a few years now…read more For anyone over 40, it is a must! And if you're a bit younger and need help with weight loss or have any. Hormone issues, they are amazing! We started with Dr. Wayne in the Woodlands and now see Dr. Jeff Hannah at the Cypress location. Not only are they both knowledgeable, they take the time to really explain things and get the whole picture of what you need. They truly care about the health, well being and vitality of life for all of their clients. I HIGHLY suggest Dr. Hannah at Synergenix to help you with energy, weight loss, sex drive, mood, and just over all health.

The last two times I've been here, it has been so slow! They put me in a room and close the door…read moreand then I'm waiting for what feels like a very long time. I hear them talking and playing out in the hallway, but I'm stuck in the room waiting.

Additional Update 4/17/26: I had an echocardiogram scheduled today and arrived 10 minutes early…read more Despite that, I waited an additional 20 minutes past my appointment time. I also asked multiple times about the cost of the visit, and no one was able to provide a clear answer. At that point, I decided to leave, I'm not going to wait close to an hour for a practice that doesn't prioritize patient care or communication. To make matters worse, I am still waiting on my lab results. They confirmed the results were received on the 8th, yet I have not received any follow-up or evaluation. Overall, the experience felt disorganized, and I would recommend considering another provider. Previous Update: I previously left a review for New Wave Physicians Group and, unfortunately, I'm updating it again out of frustration. In my original review, I mentioned that my experiences with Dr. Carder and Dr. Troung were positive, they were both professional, attentive, and helpful during my visits. However, I also noted ongoing issues with the front office staff, and those problems have only gotten worse. It is extremely difficult to reach anyone by phone. Calls often go unanswered, and when someone does pick up, it feels like a rare occurrence. I've had to call repeatedly at different times of the day just to speak with someone, and on multiple occasions I've been placed on hold and then disconnected. More concerning is what happened after my most recent appointment with Dr. Carder. I went in for serious symptoms, had an EKG performed, and completed lab work. I specifically asked how I would receive my results and what the next steps would be regarding treatment or medication. I was told I would receive a phone call, but that never happened. After calling over 50 times, I finally reached someone who informed me that my results had been available for quite some time but had not even been reviewed. I also followed up on a sleep study that was discussed during my visit, only to find out it had not been submitted. The medications I was told would be prescribed were never sent to the pharmacy either. On top of all of this, I still don't have access to the patient portal. Despite multiple attempts to get assistance from the office staff, no one has been able to help me get it set up. These issues have been ongoing and are now affecting my ability to receive timely care. At this point, I feel like I've given this office more than enough chances and will likely be looking for a new provider.

Love the doctors. Hate the office staff. I've been going…read morehere for at least 6 years. There's been a chronic issue where some meds are called in for refills some are not due to error. I've been told more than once that i need to see the doctor for a refill, despite having literally just been in his office 30 days ago. We're talking about meds i've been on for 4 years. Birth Control. Blood Pressure. Cholesterol meds. And I very regularly have to fight the incompetent office staff about the fact it's NOT time for another visit yet. They're constantly trying to milk me like a cash cow. Right now i've been off my meds for 2 weeks, diligently trying to reach the Doctor. But no messages ever get to him. I'm told i need to be in office to get a refill on my birth control, i saw him 7 months ago. It's not a controlled substance. I should not need to be seen more than once a year for this. I also had problems with the Nurse practitioner forcibly pulling me OFF my medication without my consent, despite being IN AN ACTUAL APPOINTMENT WITH THE DOCTOR AT THE TIME SHE TRIED TO MAKE THIS CHANGE WITHOUT EITHER OF OUR CONSENT. i feel like my health is being held hostage by someone with a ledger and a red pen in the back office.

We love this office and all of the doctors and employees! Dr. Fong and the nurses have been taking…read morecare of my kids and I for years and they do a fantastic job! Highly recommended!!

LOVE LOVE LOVE this doctor office , all the doctors amazing , my kids love dr fong she is amazing…read moreand great with kids !

I have been going to SynergenX since they opened and I have seen them grow and refine there craft…read moreso much over the last couple of years. I am very proud to have worked with Wayne and his team bringing this facility to life so they could serve those in need. The staff has always been great from Vivan to John and Halle they treat you like family and take great care with people and I should know as I have been one of those people for a few years now. Wayne and team keep up the great work my friends. Alfred Sevilla Sevilla Services,LLC.

Billing issues. No customer service No return calls I've been calling for 2 weeks trying to get a…read moreresolution they keep telling me oh somebody will call you back somebody call you back and never received any calls getting through to them has been just horrific

It was amazing. The whole staff was very good with me and I'm a BABY. Ms.V was hands down best…read moreurgent care doctor I've ever had. Thank you guys! Will return!

We scheduled an appointment online for my toddler who just couldn't seem to get over a cold. We…read morenormally see his pediatrician, but it's a bit of a drive for us now, so we decided to come here. The service was exceptional, so quick and easy! They called us back to a room right away, and we hardly had to wait for anyone to come in. The doctor and assistant were both so kind to my toddler, who's super inquisitive and hyper! The girl at the front desk was also incredibly nice, and every employee we interacted with was so sweet. 10/10 recommend! This will definitely be our go to urgent care from now on when we need it.

Don't know who own this clinic but they so stingy with the air conditioning. The room is full of…read morepatients and family members but not heard the AC running , nor fan running to circulate the room. I have been to a lot of Dr. offices and when you walked in you would feel the fresh air right away and some of them also had a stand alone fan. not recommenced

This is the best place. Had to get checked out so I show up and walk right in with hardly any wait…read more The staff was extremely friendly and the NP that saw me was professional and thorough. You don't have to worry about dealing with all the insurance mess (waiting for approvals, tons of paperwork, etc.) and just pay a reasonable visit fee. I was in and out in 30 minutes with the prescription I needed. Thank you for having a simple, insurance free, quality care option into our area. I would highly recommend this clinic for your basic primary care needs.

Positive: clean office, friendly staff…read more Negative: 1. Far too expensive for thyroid care. Initial visit for bloodwork only $322. $0 covered by my BCBS Insurance. Follow-up visit, to discuss bloodwork results, additional $100. 2. Willingness to work with patient. After requesting a letter of medical necessity, required for my health savings account the response was, "Yeahhh, we don't do that. If you want a copy of your medical records that's $25." 3. Quality of Care. During review of my bloodwork I had to explain importance of being in the "optimal range" versus the "normal range". (This was explained to me at the League City location which is now closed)

I was looking at reviews of this place and there are not many recent ones. I went in November of…read more2022 with symptoms of perimenopause and asked for help. All they did were look at my labs (you can't diagnose Peri from labs) and try to sell me B12 shots and testosterone injections for around $300 a month. I'm a teacher. I just wanted to have a better quality of life and get rid of my joint and muscle pain and extreme fatigue and brain fog, not be sold a product and then have to take off work twice a week to drive there to get the injections they wanted me to get. Instead, I went to an online service and got an HRT patch and have started feeling better than I have in the past couple of years.

Got in very quickly and they got my life-threatening blood pressure down to normal and took great…read morecare of me! Thank you Sandy, you are an excellent nurse!!

Unfair billing and zero flexibility--do not recommend!…read more I had an extremely frustrating and disappointing experience at this location. I brought my kids in to get physicals and paid upfront. Before the appointment even started, we realized my daughter had accidentally left her glasses at home. The staff told us we either had to drive all the way back home right then to grab the glasses or come back the next morning. I agreed to return the next morning, assuming our payment would carry over since my daughter never received her physical or any care that day. To my shock, they then informed me that if we came back tomorrow, we would have to pay the full fee all over again, even though no physical was performed! Charging twice for a service that was never delivered is completely unreasonable and feels like a total scam. I do not recommend this place to anyone looking for fair treatment or decent customer service. Save your money and go somewhere else. Oh and the "GOOD REVIEWS" are bought by them saying they'll give you a Starbucks gift card in exchange of good review