I would not recommend this office because of the billing department and poor communication…read more We scheduled our daughter's 4-year wellness visit months in advance as a preventive wellness check. After the visit and follow-up, we were billed $602.49, and I still have not received a clear explanation for why a scheduled wellness visit was billed/processed in a way that left us with significant deductible charges instead of being covered by insurance. They do not let you call the billing department, so I first emailed billing about the issue on April 22. After no response, I followed up on May 1. After still not receiving an answer, I emailed again on May 12 just asking them to acknowledge they were receiving my emails. They finally responded on May 13, saying the issue had been sent to upper management and resubmitted to insurance. I had to follow up again on June 2 before receiving another brief response. At no point did I receive a clear itemized explanation or a direct answer to my main question: why was a pre-scheduled 4-year wellness visit not billed as a preventive wellness visit? At this point, I am out this money unless I pursue formal legal options to recover it. And now I need to find a new pediatrician as I would be stupid to work with this people again.

Office will ask for your credit card to store on file upon your first appointment. This is a red…read moreflag. Please be aware they will charge you without running something that is typically covered by your insurance company. The billing department doesn't really exist and you cannot talk to anyone until you demand to talk to the office manager about unlawful charges. Office charged me for a covered wellness visit, and it took four months and a tremendous amount of time and demanding to get that reimbursed.

Have been our kids PCP since we moved to MI in 2015. We mostly see the NP, who is AMAZING. She has…read moresuch a great bedside manner with my girls. We always feel really comfortable here and now that my kids are older elementary age, the providers always ask them directly if they have any questions or concerns and it is soooo appreciated.

absolutely love Dr. Shilling. I have 2 kids and she is not my first pediatrician but she will be my…read morelast. I have no problem driving the extra distance to go see her.

Made sure your insurance is covered before you go. I called the office and provide our insurance…read moredetails and they said they will accept our insurance. So brought my daughter in for her annual physical check. After the physical check, the doctor and the nurse highly suggested us to get HPV and Flu shot. So she did. And I received an almost 600$ bill afterwards. What a shock to me. It should have been covered 100%, now I have to pay all out of my pocket. This is BS!

Incredible physician on every level. Always able to see patients when sick, amazing with kids,…read more amazing clinical acumen.

Yesterday was Gabby last day with this amazing woman and doctor for 15 years and Gabriell total 21…read moreyears since birth. This woman not only was her doctor but her bestie. You will always be a big part of our lives Dr. T

The staff and doctors are always patient and understanding to by autistic son. Very good serviceread more

My son has been going here since birth and I have only received fantastic care. I like that they…read morehave both a sick waiting room and a well waiting room. My child appreciates the fish tank and the warm temperature. I find the office to be far too warm for me and almost not tolerable but maybe something is wrong with me as far as this goes. Even when my son was born, they visited us in the hospital and helped me deal with a nasty threatening nurse at Beaumont who told me I would be leaving the hospital without my son if he lost too much weight in the 3 days there post C -section. My son was no where near a weight loss where this would happen. Really appreciate these docs.

My wife and I chose this Pediatric Group after researching many. What's sold us on this group was…read morethe length of time they have been in existence and location. You've been taking my son there for the last 2 and 1/2 years and have visited with pretty much every single doctor in the practice since then. We have found all the staff to be super friendly as well as knowledgeable. My son is not good with doctors and is not shy to let them know about it. Despite his sometimes dramatic behavior, the doctors and staff simply roll with it. If clearly seen it all. I'm glad to have found this group and would recommend them to anyone in the Troy area.

This office misdiagnosed my two year old. He had a life threatening condition and had to be…read moreadmitted to the PICU. He could have ended up in a coma and/or died. He was misdiagnosed because the doctor did not ask the right questions and did not listen to the symptoms I listed. I am the one who figured out what the problem was. When I told the nurse what I thought was wrong with my son, she laughed at me. Turns out, I was correct. Now that we go to a new pediatrician, I learned that this office also missed another medical issue with my son. I hesitated posting anything at all, but I sincerely hope others can avoid the experience we had.

I was a little nervous after reading some of the negative reviews on this page, but know better…read morethan to put too much stock in Yelp! I am new to the area and needed a pediatrician for my son. We are working on getting a diagnosis of ADHD, working with his school social worker and a therapist, so the missing piece was a local pediatrician (we moved recently from Ann Arbor and the drive wasn't feasible). I chose a place that accepted my insurance, and was recommended by a lady at Beaumont. I had an appointment yesterday with Dr. Eastman, and was pleasantly surprised! He was telling corny jokes, and was super personable to my son, who is exceptionally anxious about doctor's appointments. He answered all of my questions, and the the support staff was amazing as well. I feel like we have made a solid choice in choosing this facility, and I know better than to read Yelp! reviews and take them too much to heart. My fiance is a chef and runs a restaurant...these things are not always the most honest ways to find out information. I say, make your own decisions and base your opinions off from those.

It's great I have had good experiences with them. They give good care and help a lot.read more

We just moved to Michigan, need heath forms for kids school. We were just told because we have…read morereligious exemption, they will not see us. It's under Michigan law not to discriminate against any child!!!

We just moved to Michigan, and need physical forms for school. They said they will not see us…read morebecause we have religious exemption from vaccination. Michigan law says you cannot discriminate and should see any child, didn't you give oath? Thanks for nothing:)

Dr Wasvary has been our doctor since my daughter was born and we absolutely love her and the…read morePractice and the staff. They have been phenomenal through the many changes that came during the pandemic they have flexible hours and have always went above and beyond to meet our needs. The doctors and staff all great and have been amazing to work with and I have nothing but good things to say about our experiences overall.

Would not recommend. My son had been a patient for several years and she missed prominent things…read morethat we could have sought out preventative care for. My last appointment I was told I had a bill but could make a certain amount of the payment to be seen. I got to the office and they would not see my SICK child without me giving a different amount even though I had already been told on the phone what to bring. I asked for his records so I could find a doctor to see him and they tried charging me an additional $200 for those. $200 for our records. To turn a way a sick child for $50 dollars is diabolical. Not to mention, after that they filed a judgement to have me garnished although the biller told me I could just make payments.

Friendly staff, takes time to listen to parents, great at keeping it a positive experience for…read morechildren, short wait times, clean.