I have always been treated with respect and friendliness by the staff. I have been there…read morerepeatedly, since I have cancer and have to have repeated images done.

The imaging staff on Springfield were a nightmare (x ray tech was amazing ). The girls that answer…read morethe phones were clueless and kept hanging up on me. The office staff here at Esplande location were really nice and understanding and helped me with what I needed:)

For this being a new facility the building directory sucks for locating departments once so ever…read morenothing on the door that states imaging but lots of other things listened on the door / glass. Not even an outside sigh above the door or anything outside stating what way other then cancer center or gym

Avoid this place if at all possible. The staff is very unprofessional and scheduling is a…read morenightmare. I have never experienced this much difficulty scheduling an imaging appointment. I see why they have one star. Don't waste your time trying to schedule an appointment. I was on hold for 15 minutes attempting to schedule an appointment. Hung up called back and was shown no empathy for the endless hold. I was simply put on hold again. Forget it! Be aware they do not value your time at all.

Best mammogram and ultrasound experience I've ever had!…read more The level of professionalism is exceptional and the spa-like experience made me want to stay for the afternoon. I had to change my appointment at the last minute and they were very accommodating and flexible to meet my needs. When I arrived, the place was beautiful, light and clean. I was led to a private changing room and was offered a plush bathrobe instead of a paper or clinical gown. The soft sound of a small fountain nearby made me feel like I was in a spa. The technician was very sweet, explained everything in detail and was very professional. I had a mammogram and and breast ultrasound. The entire experience was truly the best I ever had for these procedures and will not go anywhere else in the future!

Waited 30 minutes in the lobby and 30 minutes in the room with a gown on for a sterile dressing…read morechange from my surgery just to be told they CANT. I called to confirm the day before they said they could and have the equipment. I then confirmed again during check in so I would avoid exactly what happened.

New Sutter Health clinic has Family Medicine, Urgent Care, Imaging, and Lab services available.read more

I had a mammogram this morning and my tech was very sweet. It is always a little scary when you…read morehave to go for routine test as a woman. But the quality of care and bedside manner was excellent. Thank you so much for your kindness. Merry Christmas.

It was a pleasure working with Heather and staff , very professional and great customer service …read more Thank you again. Peace

The staff in all the doctors office's are amazing and very friendly. The financial Department is…read moreanother thing. They have cancelled two of my procedures because i refused to pay the deductible upfront before they have even done the procedure or billed my insurance. I have never dealt with a company like this. I will be looking for other places to go to for these procedures.

Always polite great care, my wife does chemo weekly in the infusion center and they always got her…read moreback and always making sure she has snacks and beverages to keep hydrated. They let us eat take out every time we are here because we don't have a chance ti eat before we come. Every nurse is good at what they do practicing concerns of germs, cleaning and making sterilization a priority. Wouldn't get treatment anywhere else unless we had to

Today was my first experience here, and I found them fast, friendly, and efficient in their work…read more No complaints from me. Odd that so many people have had such a different experience, judging by all the one-star reviews; maybe the urge to leave a bad review when snubbed is stronger than the desire to reward them when they do well?

The building this radiology lab is in seems to be out of date and in disrepair. The elevator…read moredoesn't work and an employee sits in the lobby with a stair climber in case a patient needs to go up 2 levels to the lab. Only one staff member was there to do a CT scan and no MD on site.

Despite SEVERAL times I CALLED, I finally had to GO in person to ask why my surgeon hadn't, as yet,…read moreto receive my x-rays on my completely FUSED back. Apparently, and roughly 11 months later, my images haven't, as yet, been sent to my Neuro-Surgeon at UCSF in San Francisco.... This is beyond unacceptable and fail to understand the whys and whens and reasons they have yet to be sent.

It did take a little time to get an appointment but the service was excellent. They were very…read moregentle with my shoulder and took care not to create any further discomfort than what it had already. The office or front desk woman was on the ball She helped with instructions on how to implement an appt faster.

obviously, if you have to come here, you know that you're going to be uncomfortable because it's…read morealways a little nerve-racking even if you think you're pretty healthy. But these ladies are wonderful they put you at . I wish I was better with names because my gal had me laughing the whole time. If you work there and you're reading this, thank you so much you made it such a breeze and I have an anxiety disorder so that's saying a lot

Before I had a mammogram at HALO I lived elsewhere and had to have a mammogram every 6 months…read morefollowed by a letter saying I have dense breast tissue and had to return for an ultrasound or magnification. I feel that the quality of the staff and equipment HALO has makes it possible for me to go back to annual appts and no more false positive results. Sometimes I would have to have extra pictures to determine if something was suspect on one of my results. Now I'm in and out and no issues. IMHO I feel the results HALO sees are much clearer than any other lab I've been to.