My family is very pleased with the care my father is receiving here. The staff is very caring and…read morecompassionate. At times they do seem a bit under staffed but they work very hard. Housekeeping does a very good job keeping areas sanitary. The physical therapy room is wonderful and the therapists are very good at helping the patients with their exercises.

*****BE WARE***** Dr. rao is absolutely ignorant and thinks…read moreshe knows better than any doctor (her words... not mine) I removed my mother from this facility after finding out Dr. Rao changed my moms meds without consulting with her PCP or specialist, thinking she knows best, and caused my mother to revert backyards with her health. Dr. Rao needs to be removed and replaced in hopes someone else can do better for their patients

Wonderful staff from Deb in kitchen ( larger portions would be nice) to all the CNAs amd RN,s…read more ery good experience They even let me bring my PS5 in my room to play on What good people. Oh and OCCUPATIONAL AND PHYSICAL THERAPIST are the best.

My Mom was there for about a month and lost a significant amount of weight. The food smelled foul…read moreand was inedible. I reported them to the state and they lied their way through the inspection. DON'T SEND ANYONE YOU CARE ABOUT HERE.I WILL POST MORE OF OUR EXPERIENCE IN THE COMING DAYS.​

The few staff they have are very nice and friendly and helpful however they are extremely…read moreoverworked. The owner of the facility needs to hire more staff. The food is well under hospital grade food no fresh green vegetables, no nice protein and carbohydrates just the bare minimum . The owner sorely needs to hire a good chef and staff. The physical therapy is good however they should be able to have more equipment and moderize the equipment it is bare bones and under any facility I have ever been to. Social services are good. They should have a therapist come to see the patients. There should be a doctor seeing and. checking on patients weekly not monthly. There's a nearby pool that the patients could really use for rehabilitation but the owner never put in the paperwork. I was sad for my family member having to be in such a subpar facility and this is definitely a review the owner should act on.

We had a terrible experience here. My husband was hired by a family friend to pick up a woman and…read morebring her to a different care facility. We hadn't even been there 5 minutes before we witnessed a staff member being extremely nasty to a patient. She was unhappy with the patient calling her nick instead of Nicki. She was extremely threatening and rude. My husband had to return the next day because of an issue with the doctor release and his experience was even worse than the day before. When he said he was there to pick her up the staff member was extremely rude. She said the woman had changed her mind and was really mean about it. He said she was whispering things to the woman and my husband felt like she was trying to convince the woman not to leave with him. Once it was sorted out and my husband was getting her in the car she made it very clear that they wouldn't help him get her in the car she was his problem now as she put it. She even yelled at the other staff members when they tried to help him get her in the car. I'm disgusted with this place and how badly my husband was treated. He said the other staff was very friendly and helpful but this one woman was horrible. I can't understand how someone can be so mean to someone they just met who is just there trying to do their job.

Had to report them to the department of justice. They were going to release my mother to someone…read morethat was abusing her after being notified by family members. I was was called a liar and had to physically remove her from the facility after they notified the abuser and he was on his way to pick her up.

We have been trying to communicate with Admissions Director Meranda Pogrowszewski and Administrator…read moreRobert Armstrong regarding a referral of a family member for long term care that was received by them four months ago. They are never available to speak with live on the phone, and they do not return messages or respond to email inquiries as to the status of the referral. We would like our relative admitted here because it will be convenient for visitation. The family member requires professional skilled nursing care.

I had to have two different hip surgeries within 2 months and I was not wanting to go to a "rehab"…read morefacility because I felt they were nothing but Nursing Homes. My mind was totally changed when I was taken to the Summerfield HealthCare Center. The area I was in was totally for rehabilitation, the staff was trained for us and this facility has NOT HAD ONE CASE of COVID since the beginning of this pandemic I felt safe and secure. The rehab staff is totally trained and the reason I walked out of the facility after 2 weeks of intensive attention to my recovery. I did NOT want to come to Summerfield and I will say, they saved my life. I could not have gone home and received the care and progress that the facility gave me. We had Covid tests, the staff followed all precautions and I was at such ease knowing how serious they respected the virus. I felt safe and secure. If there is a question as to where you or your loved ones needing trusted care, Summerfield is most certainly a facility I trust. They helped me, with the commitment of staff, to be able to get back to my home and start living after some very serious surgeries! I went from a place that I swore I didn't want to go to a place that impressed me with its Covid negative facility that saved my life and allowed me to get back to living the life I am grateful for. I actually called a week after my release to ask some questions and the professionals were on the line with me in minutes! I hope I never have a situation like this again however if so, I will be confident returning to Summerfield. Kate (Ruth) Fielding

Staff is attentive and caring but there are permanent residents here…read more who are half crazy or completely crazy. That definitely subtracts from what would otherwise be a good experience. I can't wait to get out of here and regain my own sanity

I can not say enough good things about the high quality of care that this facility, and their very…read morecaring staff provided both of my parents (my mother during two separate stays and my father during one stay). The staff was always very attentive to their needs, and our own family concerns and kept us informed of any changes that occurred. Their rehab staff is top notch, as was their nursing staff in fact my mother literally did not want to come home. The food was always visually appealing, high quality, and tasted good which is not an easy thing to do when serving food in an institutionalized setting. The activities program were always fun, my parent's became avid bingo fanatics. Social services were kind and receptive to our families needs. I truly can not say enough good things, and would not hesitate to recommend this facility to anyone.

Our dad was initially discharged from the hospital into another nursing facility with the goal of…read moregetting him strong enough to come home but after several weeks, he made no progress. Thankfully the family was able to move him to Red Bluff Healthcare. The difference with the care and rehab at RBHC was like night and day and he immediately began to gain strength and make progress! I think the friendly, happy and caring atmosphere there makes all the difference as we noticed the improvement in dad's attitude and motivation right away. The whole staff worked as a team to help dad reach his goals and celebrated his successes along the way. By the time he completed his rehab and was released to come home, we felt like the staff had become extended family! RBHC is a great facility with a team of folks who genuinely care . We are so thankful we were able to have dad here while he recovered.

Th only reason I didn't give it five stars is because of the food/kitchen staff. The nurses went…read morebeyond what was expected, physical therapy and occupational therapy were outstanding and EVERYONE so professional yet compassionate. I highly recommend Napa Valley Care Center. They did such a great job with me that I would NOT have been ready to go home after my fall without them.

My mother was a resident at this facility in November of last year, where she ultimately passed…read moreaway due to dementia and other serious health conditions. During her stay, the quality of care was inconsistent. While a few nurses went above and beyond in caring for my mother, and for that my family is truly grateful, many others appeared unwilling to do more than the bare minimum required of their job duties. Thankfully, my siblings and I were able to step in and help fill the gaps in care that we felt were lacking. Toward the end of my mother's life, there were times when it felt as though she was being ignored rather than compassionately cared for. What was most upsetting was the way our family was treated after my mother passed away. We were not given adequate time, privacy, or respect to grieve before her body was removed from the facility. That experience added unnecessary pain to an already heartbreaking moment for our family. In addition, Deborah, the Director of the facility, was consistently rude, unprofessional, and argumentative in our interactions with her. There was also an incident involving another patient, where decisions were made before the full situation was properly investigated, resulting in my mother being moved to another side of the facility. Based on my family's experience, I would not recommend this facility to others seeking compassionate and respectful care for their loved ones.

Bringing Gentiva to help me with my husband was the best experience I could have asked for…read more Everyone who cared for him was personable and professional, cared for my husband with respect and always spoke to him and myself with compassion. From the first time I called and spoke with staff to set up this added care to the last days I never met anyone who I disliked. Great job Gentiva please keep up the good work.

Gentiva home care has the most incompetent staff I have ever encountered. My grandmother broke her…read morewrist under their care, staff would leave to go to the car to smoke, staff would forget to feed my grandmother and would take naps on the clock. I feel sorry for anyone who has a family member under their care. We went through at least 8 different caregivers and they were all just as awful as the previous one. I would love to sue this company for their negligent staff. DO NOT HIRE THIS COMPANY.

Dr Young has been seeing me for 5 years now. I'm writing to give my highest recommendation for Dr…read moreYoung . First the backstory: I have lived with chronic pain my entire life, literally from the day I was born. I have a congenital birth defect that was not diagnosed until I was 55 years old. Rather than making my pain better, the surgery they did to remove the mass they discovered in my pre-sacral body cavity turned out to dramatically increase it. During this time period, I was treated by the pain clinic at Stanford Hospital. They were excellent, and I felt Based on my experience that they deserved their reputation as one of the best pain clinics in the country. Still, my pain worsened Along with my PTSD and I ended up having to move from the congested mid-Peninsula Town of Palo Alto to Ukiah. I was referred to Dr Young and after literally Decades of seeing pain doctors either did not understand, did not deeply listen, or did not have their focus on me. Dr Young has helped me get off of methadone-It has been 3 years now. He has worked with me to find the most effective medication for procedure for me that has the lowest side effect and risk profile. He is always willing to offer me new ideas and possible solutions to my predicament. Perhaps the greatest thing he has given me is Hope. At one point I had an accidental overdose. When I woke up in the emergency room the first face I saw was Dr Young at my bedside. He reached over and gave me a deep long hug. Not the kind of thing a doctor does. I start to cry when I think about it now. He stayed within healthy doctor/patient boundaries yet managed to give me a level of support I did not receive from anyone in my family.

Dr. Young began seeing me through referral in 2013. It's now 2021. We've been through a lot, trying…read moremany procedures, surgeries , medications and have built up a trust I've only had with just one other doctor & I'm 67 years old now. He actually pulls his chair closer ( before C19) to talk to you, so you really know he listens. He continually expands his knowledge in the field of pain management, networking with colleagues (friends) from even Japan for me. He's brilliant and wants to work with you not just for you. If he, or I, had to move, I'd drive to wherever he is for appointments . He works 24 hours a day I think. You become a team for your health & if you are willing to put the work in you will get better. He has told me I should have been in a walker or more years ago. I told him I'm too stubborn for that. Some days it is hard to get out of bed I'min so much physical pain whereupon, I've called him on weekends or after hours and he has never derided me for calling & always supportive and caring, wanting to help. If you are really a team player, get a referral if he is still accepting. Get ready to not just take pills...