1. Blossom Storage

    1. Blossom Storage

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    San Antonio, TX

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    Blossom Storage

    5.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

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    5 years ago

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    8 years ago

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    Public Storage

    Public Storage

    (27 reviews)

    Donna and Kristen are super nice, friendly, and helpful. The location is clean, secure, and…read moreaccessible.

    Don't waste your time or money on this facility. First, they have a homeless problem at Sunset and…read more281 that isn't disclosed by the staff. On top of that we've seen piles of trash and needles left from them hanging out overnight. Another concerning issue was that our exterior unit had been broken into, apparently it happens on a regular basis, despite it being a "secure" climate controlled building. Then there is this extrnsive process to file claims for stolen or damaged items. They want proof of purchase on all items lost. Then they had a sprinkler leak in our unit that destroyed much of our documents, keepsakes and photos. They cut the lock off without notifying us in advance. Again a claim was impossible to complete and the list goes on and on, and was brought to the management's attention, multiple times but they seemed to not care, and even seemed annoyed that it was even brought up. Oh, during a four year period they raised our rent from $175 to $579 for a 10x30, knowing that we had moved out of state. When we moved out the unit ) which we put off too long like most storage renters) it was full of rats which had destroyed half of the contents! Consider this a fair warning, don't waste your money on their facilities, the outdoor nor the indoor. They will raise the rent as soon as you get moved in! (Sunset Rd location)

    Public Storage

    Public Storage

    (2 reviews)

    Lack of professionalism. Payed for a unit and the website advertise it to be a easy process when…read moresigning up for a storage unit alone that all you have to do is show up and use the app to access your unit once you pay for everything. But nope, lost out on one full day of moving because apparently the code in the app is only for the gate, if you have an indoor unit you will require a separate code that's not listed anywhere in app nor was it ever mentioned anywhere on the site or on the documents. Had to call customer service to see how I could get into my unit and they provided me with a secondary code that I need. Despite calling and calling the property manager, no one picked and apparently to see anyone at this location it's appointment only. If I didn't have to move and wasn't pressed for time I would have cancelled my unit and went somewhere else. If you are going to rent here, make sure you call customer service and not the direct number for this location because no one ever answers the phone

    they raised my rent three times within six months. The last increase was over $35. I guess that's…read morethe price you pay for being a good paying customer. My unit was even broken into and they did not help me at all for that instead they just changed my locks without asking and charged me money for it. Terrible place don't rent here. They started charging me $165 for 5 x 10 but yet their website is advertising at $45. This is a rip off.

    Blossom Storage - selfstorage - Updated September 2026

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