I would leave 5 stars for just the medical staff- my entire experience there was incredible, I was…read moreso comfortable and I gave birth to a beautiful baby boy in 2023. My overall rating is dragged down by the billing department- it's been an ongoing painful process with them that we are still dealing with. As others described- I have filled out endless forms since 2023 to destroy specimen no longer needed. A year after the forms were signed, I was told there was a clinical error but my initial dates would be honored. Then the bills came. Impossible to get someone on the phone, when I finally did I was first told don't worry, it's a new billing system acting up, ignore the bills. Then the bills came again and I thought we were finally done after yet another round with the billing dept, but now a collection agency is in the mix. It's been impossible to get an accurate breakdown of what we are even being billed for and at this point I just want to pay and move on. So, beware I suppose if you choose RMA, be very clear and capture all communication so you have it if needed.

Zero stars. Stay away. This review is mostly specific to the billing and admin practices of RMA -…read morethey are atrocious, the worst of any business I've ever encountered. Trying to find the correct person to help with an issue or anyone at all to answer the phone in billing is near impossible. They sent a bill of mine to CBC to collect. I was never sent this bill. Nothing in the mail. No email. No phone call. Nothing before they sent it to collections. My account "financial educator" couldn't even tell me what the bill was for. I've been asking for a full statement of my account for weeks and even that is too difficult for them to manage. Trying to get information on the charge requires endless follow up on my part and it is still unresolved more than 2 months later. And this is just the latest of several issues I've had with their billing department. Since 2022, I've been asked to fill out multiple forms, consents and sign up for 5 or 6 different portals as they've changed ownership, yet still they send mail to the wrong address or text me bills instead of emailing them despite multiple requests not to text. This does not instill trust or confidence in a medical practice.  Regarding their medical staff, the doctors and nurses are nice and competent and I do believe Dr. Klein and his coordinator Jenna tried to help me and my fiancé, but the entire practice or company more accurately, feels like a factory. You don't see your doctor during most or every visit, just whoever is available on that day. One visit, I had side effects from a medication that seemed unusual and the doctor I saw said she'd never encountered it, shrugged and didn't have anything to say other than "let us know if it gets worse or doesn't go away." I also had significant side effects both immediately after and weeks after my trigger medication that I was never warned about. Reddit subs were more helpful than RMA in these cases - it seems these side effects were all fairly common. If we try again, we might have considered continuing with RMA because finding and trying a new practice is full of it's own uncertainty and risks, but after this latest billing issue, never again. Every interaction with RMA on the billing/admin side has been infuriating, riddled with incompetence, and simply bad business. There are other options out there, save yourself the frustration and avoid RMA.

I've been doing acupuncture with Marie for just about a year now. After a failed IVF cycle, someone…read morerecommended acupuncture to help me with my transfer. Well it worked! Since then, I have been going to her throughout my pregnancy. In addition to helping with IVF and pregnancy, she has also treated me for anxiety. Marie is easy to talk to and never makes you feel rushed. Every time I go, it is a relaxing experience! I highly recommend getting acupuncture treatments with Marie at Westchester Acupuncture.

Dr. Amato is the most knowledgeable, attentive, and experienced acupuncturist I have met. I had…read morebeen seeing a fancy group in Lower Manhattan for a while and then decided to try Westchester Acupuncture. The difference was remarkable. Dr. Amato listened to me and asked insightful questions to tailor my treatment. She clearly is a master of her profession. She treated me for fertility, rendering me relaxed and energized at the same time. They say acupuncture helps addiction--well, I've certainly become addicted! I cannot recommend Westchester Acupuncture enough. Best acupuncture experience I've had, all thanks to Dr. Amato. Competitive pricing too. 2020: Covid-safe protocols. I have been in a fairly strict lockdown, and I felt at ease in this office.

Doctor was great, but entire office was disorganized. No follow-ups, constant calling and asking…read morefor questions made me leave the clinic. The nurse has a final word over doctors? Half the time they could not find me in their registrar. Would not recommend .

I've been to one in the city and it wasn't the best. With that being said the staff is friendly,…read moreprofessional, and compassionate. I have recommended friends and will continue to do so. The quality of care and lab means everything when it comes to your success in conceiving. -Now, Mom of 3.

Dr. Lipton is an exceptional OB-GYN who truly goes above and beyond for his patients. He is…read moreknowledgeable, attentive, and takes the time to listen and thoroughly address any questions or concerns. The office staff is equally wonderful--professional, friendly, and easy to work with, which makes every visit smooth and stress-free. There is no doubt that you will receive outstanding care, attention, and support from Dr. Lipton and his team. I highly recommend him to anyone looking for an excellent OB-GYN.

You won't be disappointed! Very clean, super friendly and humble staff. They are very good at…read moreaccommodating​ your needs with appointment changes. Dr. Lipton himself is amazing, very respectful and informative with your visit and care. Best OBGYN in Westchester, 7+ years and counting.

I cant say enough positive things about Dr Werner, Maze Health and all of the staff there. He has…read morebeen caring for me over the past several years and has helped change my life in such positive ways while also doing it with a smile and friendly encouragement. Dr Werner is far and away the best Doctor that has ever cared for me. Its well worth the investment...

Dr. Werner and staff are absolutely amazing. The front desk is super nice. Dr. Werner has excellent…read morebedside manners. Wait time is very low. Office is very clean. I would highly recommend this office and Dr. Werner for anybody.

This is a top doctor in his field and developed many new treatments. We failed 3 times elsewhere…read more He figured it out immediately and thanks to him we have a baby. He is a genius!

I had what is called autoimmune oophoritis and nobody could figure out. I was only getting few eggs…read morethat did not fertilize. Dr. Oktay entered the picture and diagnosed me immediately. After his treatment I was able to freeze many embryos. I had one child from them and the second one is on the way. Thank you Dr. Oktay!

Dr. Jane Miller has been my gynecologist for almost 30 years. She is more than a doctor, she is a…read morehealer. Dr. Miller diagnosed my Graves' disease, just by looking at my hands. A few years back, I had to have a biopsy done. I was told by many people that it was very painful. Dr. Miller performed the procedure painlessly. Her office is warm and welcoming, just like she is. She takes so much time with you, you never feel that she is rushing you out the door. I highly recommend this doctor.

Dr. Miller and her staff (Michelle & Annette) are extraordinary! We went elsewhere initially but we…read moreare truly blessed to have found Dr. Miller. She takes a genuine interest in her patients. She is not running an assembly line and does not pass you off to her staff. Every procedure, process and discussion is had as a team. It is a unique office with truly one on one service. Through the entire process she has been honest, caring and simply wonderful. I can go on and on. So if you are looking for a top notch center with personalized care this is the place. They are truly the best!!!