I'm out of state taking care of family, I called several pool service professionals and only one…read morewould answer. Julie and William arranged time to help me answer took the time to show my grandson how to maintain the pool until I return. There not only great professionals but genuinely fine Americans. I will continue to do business with this company.

This guy is very, very knowledgeable and he has a network of experts to address!…read more He also has ways to take care of my inground disaster 2009 built pool. I'll revisit here if that is the only way to contact you. My grandchildren are coming for summer starting Memorial Day, so I truly need my pool to be ready. Yikes!

Ok I'm going to start with the good stuff. When we first contacted Sparkle Pools, (Oct) it was…read morebecause the previous owner had left tour pool a mess, it is a salt water pool and we had a regular pool before but never a salt one. A tech from Sparkle pools came out and stated that the salt levels were extremely low and that we should add 3 bags of salt to the pool due to the size and that in 6 months (Apr) add three more as that would cover the summer months. Tech was extremely helpful no issues there. Because of this We hired them to clean our pool over the winter as we did not close it being salt water. Nov and Dec were fine then January is were it started to go down hill. They completely skipped Jan cleaning and we had to reach out to them in late Feb because we had not heard from them and wanted to see if they were still coming coming. We got a text that stated that they would be there after we had reached out, got an invoice for the bill but nothing about what was done to the pool or what was needed. In March they showed up later in the month like they had forgotten us again, however we had to reach out again this month(Apr) because we hadn't heard anything. We added the three bags of Salt mid April because it had been 6 months and that was what the Tech had originally told us. Once again all we got was a text saying that they were sending a tech out to service the pool. We got an email from the company asking for a review, I guess my wife clicked the link in the email and did the google review about the communication from the company. That's when I got a call from who I guess is the owner. He stated that our salt levels were too high, I told him that I had recently added the salt because that is what his original tech told me back in Oct to do in April and because there was never any communication other then the text that they were coming, I was following the last instructions that I had gotten. Then the guy said "Well because your wife left a review, we are just not going to service your pool anymore." I told him I did not know of the review but that we never have any communication and that is probably what the review was about and if you don't want honest reviews then why send out and email for them. He said "we send an invoice of what we do to your pool every time" I told him that there is never anything on the invoice of what we should do or what was done, and when we had a pool guy before moving here, they would let us know what was done and what needed to be done on our end and we never got that from this company. But I would except that we need to find another pool company. The techs are good but the communication is terrible and if you can't take a review and fix the issues, then maybe don't ask for a review and or maybe actually follow up with your customers after each service to see what needs to be done.

Sparkle Pools did a great job with pool installation. They also service pool chemicals once a week…read morefor us. All employees are efficient and show up as promised. Gary is the best.

We had a great experience with Campbell and Sons Pools. I manage an apartment community in West…read moreKnoxville, and Jerry and his team recently resurfaced both our pool and spa. From start to finish, communication was excellent. They kept us informed every step of the way. They showed up when they said they would, worked efficiently, and the finished product is absolutely stunning. The quality of work really speaks for itself, and their pricing was very fair for the level of service we received. Highly recommend Jerry and his team.

If I could give more stars I would!! Mr Campbell is amazing at what he does. Our pool was in pretty…read morebad shape, crack at the bottom, entire pool shifted and sat broken for almost 10 months until Mr Campbell went in with his team. He repaired it better then new! I still can't believe what it looks like! Mr Campbell gave me an estimate in the beginning and never charged me a penny more, definitely a man of his word, and a company with integrity! You will not find better!!!

We had Noah open our pool and take care of it all summer since we moved here to TN in April and man…read moreI tell ya he is very responsible and very knowledgeable of the pools as well as our hot tub, I would definitively recommend him for all your pool/hot tub needs

From the owner: At Paradise Pools and Spas, we specialize in expert pool maintenance and repair services to keep…read moreyour pool clean, safe, and running smoothly year-round. With years of hands-on experience and a passion for quality service, we offer everything from routine cleaning and chemical balancing to equipment repairs and full system inspections. Whether it’s a residential pool or a commercial facility, we bring reliability, transparency, and excellence to every job. Your satisfaction is our priority—because a healthy pool means happy swimmers.

I'm a new pool owners. We got better advice and more education here than we did from our pool…read morebuilder or the "pool school" (I'm actually not sure we were provided a pool school). If I was starting a new build, I would hands-down use Chase at Tennessee Valley Pool & Spas. This will be our go-to pool store. These are the first people in the pool business we have met, in any capacity, where we have confidence that they know their craft!! Nice, patient, and competent! 10/10 recommend.

I cannot express enough on how helpful and awesome the team at Tennessee Valley Pools are! We…read morerecently purchased a hot tub from Andrew, we were nervous about the set up and he put our minds at ease. His team provided the set up, filled the tub, made sure it was working and heating, showed us how to treat the water and made sure we didn't have any questions. Amazing! Thank you all so much!

Ryan was prompt and thorough in his evaluation and right on the mark with his repair. He was very…read moreknowledgable, thorough and honest. I highly recommend Ryan's Pools for all your service needs.

Gotta watch these people. Told us we had a crack in our filter. Called for a second opinion from…read moredifferent pool place. Surprisingly No crack! Totally dishonest. Shame on them.

Great service. Expedient. Fair and well priced. We reached out on Saturday and had our spa serviced…read moreon Monday. Thank you for helping us out.

Tom showed up when he said he would and got my Artesian spa up and running and gave me valuable…read moreinsight to its operation. I highly recommend Spa Doc.