Letter sent to Florida Red Line Shuttle with NO REPONSE…read more.... We have called multiple times and have been told, repeatedly, that we need to submit a written request for our complaint (which we did). Therefore, this is our second email request for a response and a full refund for our recent fiasco of a trip booked with your company. We are requesting the $100 ($50 each) be reimbursed to us for our inconveniences. We are extremely disappointed in the service we received on our recent trip from Miami and expect a prompt response. Contrary to the many negative reviews online regarding your company, your services came highly recommended by our travel agent. Thus, we booked our round trip to Port of Miami through Red Line Shuttle. I can only hope the travel agent will change their stance going forward once we have notified them of the ridiculous circumstances and lack of communication we had to endure. The service (or lack thereof) was deplorable, at best. The conditions were unbearable and the lack of communication, both at time of service and since have been a completely unacceptable way to do business. On Saturday, May 18th, we were booked for our return trip from Miami Port to Brandon. The van that picked us up was beyond disappointing. Despite the need of a thorough cleaning, the air conditioning was not functioning and there was no communication from the driver regarding the inconvenience. Shortly after making a drop-off and pick-up, we made an additional stop, apparently for the driver to get lunch (which he later ate as he was driving at excessive speeds down the interstate). A subsequent stop was made less than an hour later for gasoline. At neither of these stops did we pick-up, nor drop-off, passengers. Why wasn't that handled at the first stop? We witnessed speeds in excess of 80 mph for the majority of the trip. The driver was often tailgating and weaving in and out of traffic, all while eating and/or checking his phone at those speeds. Lastly, the van broke down approximately 40 miles from our destination (possible broken wheel bearing). So, in the FL heat, we are not only in a vehicle that has NO air conditioning, we are now sitting on the side of the road, stranded. I believe the driver called for a backup, but that wasn't conveyed to us for at least 10 minutes. In the meantime, we had contacted someone to come pick us up. We figured it would be quicker since they weren't very far, not to mention safer and MUCH more comfortable than what we had been subject to for the past 3-4 hours. A second driver showed up, but we weren't taking any chances with the replacement and waited the additional 5-10 minutes for our own ride home. We feel the lack of communication and deplorable conditions warrant a full refund ($100) for our disastrous trip. As I stated, we have called numerous times and no one wants to assist and/or listen to us. They simply continue to state that we need to send an email. We did and still haven't heard back. This is our final attempt to handle this nicely and allow your company to make amends for such a reprehensible experience. We look forward to hearing back from you within the next 24-48 hours to make arrangements for our refund TOTALLY DISAPPOINTED ROBERT AND JOI BOEHM teamboehm5@aol.com

So I had 11 people in my party going to the port of miami we left April 21st we came to the pickup…read morelocation early because I wanted to be there before the shuttle but to my surprise the driver was already waiting for us which was great. Then we came back today and we got off the ship early so I'm thinking to myself I really don't feel like waiting an hour for the shuttle plus my mother has a walker and I didn't want her waiting either and again to my surprise the driver was out there early and it made my day. This was a great experience I have no complaints the driver was helpful and got us there and back safe. I didn't get the drivers name but if you know who drove us those days please tell him thank you so much

Great service, driver, and overall experience. I booked We Drive Tampa for an early morning…read morearrival at TPA. The whole set up process was very easy to do by text message. I received several preflight text messages confirming the pick up and letting me know what to expect when I arrived. Once I landed, I received a text message with detailed instructions on how to meet my driver, Hernan. The driver met me right at the baggage claim and quickly took me to my car. The vehicle was in excellent shape and very clean inside. The driver was very courteous and professional. Everything was great. 5* all the way around. I highly recommend this company.

ON a recent trip to Sarasota we utilized We Drive Tampa for a large group from the Tampa airport to…read moreour meeting location in Sarasota. The driver was extremely courteous and the new Mercedes Sprinter was a super clean and nice. MY return trip was outstanding. I was running late at 04:00 and the driver mad sure I arrived at the airport on time. I would definitely use them again.

It was perfect. Good driver, pleasant person. Arrived early to pick me up. Confirmed ride. I…read morewill use this company every time I need a car service. Highly recommended.

on time and stress free ride to Sarasota airport in a clean comfortable car. Liz was pleasant…read morecompany And a competent driver. Would highly recommend this service

I think the Transportation system is amazing!! I have been coming to this airport since I was a…read moreyoung tot!!! I have finally been back to this airport after many many years, and all the updates are amazing. The restaurants are great, and the shopping has come around full circle to equal one big awesome experience at the airport.

I booked this service to pick up my 81 year old mother. They took great care of her! She felt safe…read moreand was very comfortable. Thank you!

Got great prices from Bryan. Had a miscommunication problem but Bryan was very willing to work it…read moreout with me and we came to a mutual understanding. His service was very well priced and reliable. I would use his service again!

From the owner: Call us or reserve online!! We have multiple services:…read more -Airport Shuttle -Pick Up and Drop Off -Events / Concerts / Sports Games -Hourly -Intercities L-On is a reservation company that connects people with drivers with high end vehicles at an affordable fare, forget paying limo services with outrages fees. We have a more one to one experience, we make sure to inspect every vehicle to meet our minimum requirements to work with us and to give you a great experience. We have competitive rates, lower than Premium or Lux Black rates from ride share applications. By reserving a L-On, you will supporting a driver and their family. Based on studies, ride share applications are taking up to 60% of the fares charged to customers, leaving less of the fees to the person doing the hardest job. We believe that by paying more to our drivers, we will keep them happy and motivated and that will be reflected on the service provided to you, as a client.

With the app i get a pic of the driver and can watch him arriving on a map real time…read more Driver was on time and friendly arrived airport quickly with time to spare. I HIGHLY RECOMMEND SUPER SHUTTLE. This is not my first time using them MY ONLY NIT IS THERE ARE NO HEAD RESTS IN THE VANS IN CASE OF ACCIDENT

Top service company! Excellent web page. Highly recommended without reservation. Professional,…read morepunctual, and knowledgeable.