I rented a Commerial Budget Van here, and despite having an unfortunate situation arise Steve and…read morehis staff were still very friendly, professional and understanding. I would highly recommend.

Quality service, fast turnaround time, and fair pricing!! Steve was very efficient and kind. Would…read moredefinitely recommend!

My experience was a total disaster because I didn't go with Ulmer. I was supposed to be at Ulmer…read morefor a tire replacement but I changed my mind last minute and go to Sam's instead. Somehow Sam's managed to put on a wrong size of tire and messed my differential up. I went back to Ulmer to get estimate for the repair, and Steve was so helpful as always, he's not only help me deal with Sam's insurance company but also went extra miles as putting new batteries in my key fob without me even asking. He kept me updated with the process, I didn't event have to call to follow up. This place is the best for your bucks. Service and customer service are unbelievable.

Our daughter's car overheated while driving on the highway. As we are almost four hours away, we…read morewere at the mercy of Yelp and Google reviews. We had the car towed to Ulmer's and received excellent service. The problem with the car was a result of a previous repair at a different shop (near home). Brian at Ulmer's helped us with pictures and video of the problem caused by the previous repair. They also squeezed her car into their busy schedule and got it done in a reasonable amount of time. We highly recommend!

I've taken my cars to Sumner for than 12 years. The service has been great Ryan is informative and…read moreprofessional. He replaced an engine in my 2009 Hyundai Genesis 6 years ago with no issues. I highly recommend this business.

The people there are very friendly and helpful. Service is quick and everyone there is very…read moreknowledgeable. Prices are reasonable and there work is exceptional. I completely recommend them for all your auto mechanic need.

Donovan's is a trusted local business and we would take our vehicles to them for any cause (both…read moreDonovan's Express and the main location in Pleasant Ridge). When they discovered an additional issue right before they returned my vehicle, they did not charge for labor and even gave a discount on the part. When my AC recharge did not work the first time due to an underlying issue discovered later, they also did not charge for the failed AC recharge. The workers are always kind, patient, and explain issues thoroughly and carefully. They never act hurried or impatient, and when an issue arises on their end, they are apologetic and strive to make things right. My father listened to the Dale Donovan car show on Cincinnati's local radio station for years. We love supporting this local business! Shout out to Wayne for being so sweet and kind.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

Totally screwed me. Didn't put new calipers on knowing I needed them. Put new rotors and pads on…read morewhich got ruined emediiatly. Had to take it to another shop and have them all redone. So bummed

Don't never ever, ever, ever ever, ever, take your car to this place. Took my car to this place for…read moreroutine work nothing special asked them to do a an oil change. Little fidvi know fernando had one of his non qualified non- ase certified mechanics , a dude that has down syndrome do the oil change on my car and didn't put the oil filter on correctly. Little did I know next thing oil is spewing all over the street as I drove. My engine seized up and ruined my engine. He told me the dude didn't put the oil filtervon properly and that caused the oil to leak and damaged my engine. Fernando never made good on my car. He offered to put in a new engine. I told him he'll no, if you cant dovsimple oil change correctly how can I trust you to put in a complex engine correctly. I wanted to go to the c dealership and have them put one in and he pay for the cost. Never pd up and still owes me $6000. Worst mechanic. Need to call ICE on him and all his illegals that work there.

Very honest. I took my car on for a 2nd opinion for a list of things Performance Lexus said I…read moreneeded, $1,700 worth. They check my car and I did not need any of the suggestions by the dealership. They took good care of my car and did not charge me anything for the inspection. I highly recommend.

I stopped by Steele's today around 3:00 pm after trying to replace my brakes myself. I was able to…read morereplace the fronts, but the rear brakes ended up giving me a problem getting the rotor off. I used several techniques to remove it, but was uneasy being too aggressive as it's my primary transportation. Once I described my issue, we discussed what might be keeping the rotor from coming off which I had already researched and satisfied I did everything I knew how to. To my surprise, they were able to get my 2020 Grand Cherokee in that afternoon as it was pretty busy. I left believing that it would be next day before it would be completed. I appreciated the conversation we had about possible issues with the E-Brake which is beyond just the brake replacement and possible additional cost. I didn't care at that point as I had enough messing with it! I received a call around 4:45 pm that same day my Jeep was ready to pickup. Turned out the rotor just took more force to knock it loose than I was willing to apply. Not only did they complete the repair same day, it was much less than expected. I was very pleased with the service and job well done. Thanks Hometown!

Chuck and Tommy are very reliable and dependable hard working mechanics. Our family has been coming…read morehere for years and we have never been displeased.

This is the second time I used them. The first time was for a valve cover job. They did it quickly,…read moreand saved me over $300 from other quote. See review of 6-7-21. This week I took the same 02 Sonata in for a leaking AC issue. They did the test, explained what they would do and saved me $80 for the entire job for the inspection. All in all they replaced the seeping hi and low valves for the price 4 other shops wanted just to diagnosis the problem. I am revering my friends to the. They are about 1/2 hour from my home but very worth the good work and very fair pricing. Bob Fairfield Oh

Milton and team are extremely thorough in diagnosing engine issues and then work tirelessly to…read morerepair what needs to be done. Milton is looking for lifelong clients and not out to rip you off. He explained everything and he provided updates as the work progressed.

I have gone here for several things as a single woman auto shops ca be intimidating. I have always…read morebeen treated fairly and considerately. Their prices are good too!