I am writing to express my concerns and disappointment regarding my recent experience with Painted…read moreBayou. Unfortunately, my experience has not been satisfactory, and I believe it warrants this review. We had been patiently waiting for over two months for a piece to be bisque fired at this business. Throughout this period, I made numerous calls, only to be informed each time that the piece was still sitting on the shelf with no anticipated firing date communicated. Weeks later, I was told that the piece was ready for pick-up, but no one from Painted Bayou had bothered to called to inform us. Upon arriving to pick up the piece, an employee committed that it would look beautiful glazed and fired, I agreed and I explained my daughter had made the piece but went away to college before finishing. The employee assured me that my daughter could come into Painted Bayou, glaze paint it and have it fired. Excited, I agreed and pre-paid for the service. My daughter came in for Christmas, and I surprised her with the news. She went in painted the piece and left it with Painted Bayou to be glaze fired. Since then, there had been no communication regarding the status of the piece. On February 5th, 2026, I called to check on the piece and was informed that they didn't know exactly where it was but would locate it and fire it, again, asking me to check back with them. Today, when I called back as instructed, I learned that the piece still hadn't been fired. I requested that a manager call me, and I received a text from the owner "Simone" informing me that the piece would not be glaze-fired because we had only discussed and paid for a bisque fire. I explained to the owner the bisque fire had been performed by her company and that we were now waiting on a glaze firing. Simone clearly had no idea as to what was happening. She then mentions that she wouldn't fire the piece because she didn't know where the clay came from. While I understand there are concerns in this the process. it puzzles me as to why this was not communicated to me back in December or on February 5th. As I attempted to explain my frustrations to Simone over a call, she immediately began interrupting me. I politely asked her to allow me to finish, and i would extend her the same courtesy. She did listen but responded with "I don't tolerate bullies," and clarified that I was a bully because I ask her to allow me to speak first. I am assuming this was an attempt to change the whole dynamic of the actual call. Being called a bully while expressing my frustrations as her customer has left me shaking my head in disbelief. I'm not certain what "gaslighting" or 'woke" really is, but I feel i may have experienced both. It was apparent they weren't going to finish the piece. I mentioned that I had already pre-paid for the firing and very frustrated I said that she could keep the monies as a parting gift. I just really wanted to come pick up the piece before something happen to it. Her response was, "I don't need your money; it has bad energy." How about bad business practices? After she hung up on me there were other texts sent back and forth between us. The one that shocked me read, "I'm not engaging with you anymore. I will be happy to fire the piece tonight and if it melts so be it." Why would it melt, you're the professionals right? Was that meant to be some sort of a threat? I found the overall experience to be bad business, filled with arrogance, and a lack of responsibility or professionalism. It is quite unbelievable that this place is still in business with such poor customer service practices.

We went as part of a big group and the owner, Simone, was awesome! She walked us through every step…read moreand kind of let us "fail" at first on our own, but she was on top of helping us through every single thing that we did. I think it comes from her years of teaching? BTW - yep, this is for guys too. She was an amazing leader and we will definitely be back! Thank you Simone for a great time!

Went here for the Lunar Moon painting, by myself, and had a blast. If you're looking for some self…read morecare time or even something to do with your friends, I'd definitely recommend. The staff is very nice, the music is versatile, it's all around a great atmosphere for everyone to enjoy.

We had such a great time at the mom & me class today, until the "game" was played. Where you looked…read moreat a class of 4 kids!! Chose 3 to "win" and 1 got nothing. Common sense would have told you well there's 4 so let's split the difference. 2/4 is okay, 3/5 is okay... but 3/4! This is cruel, this is hurtful & what you did was tell a vulnerable impressionable kid; they are not good enough but everyone else is. Life is absolutely not fair, but what this did today was single a KID out like a bully. You were a grown adult bullying a kid today it's disgusting. I purchased 4 out of the 8 seats at this event & I was truly disappointed!! I will never spend money here again & will be sure no family or friends will either. This is unacceptable practices. Responded via email & Facebook to give them an opportunity to even just apologize for this horrible form of bullying a child! No response is a response. We have to many other places similar that will happily take my money & not single a kid out.

This organization is great! Our previous swimming instructor(s) suggested we take our three…read morechildren here because they had progressed so well in lessons that the instructors thought they could not learn anything more from basic lessons. All three are becoming stronger swimmers after each practice. They also offer a competition of sorts. The kids swim with each other but really compete a lag instead their self and not the other kids. That is, there is more focus on each individual's time and progress against their own time. Now, that being said, I do expect some competition among the kids and actually hope to see some of it as they all get better.

It's just what we needed! One stu that offers a variety of classes. superb teachers and artists!!…read moreyou can feel the love and positive energy when you are with these groups! so much fun!

Fraud, cheaters, liars, thieves and shysters . Everyone of these employees have lied about a…read moreproduct they could not fix and would not refund our money . John the owner is aware and has done absolutely nothing to help get a refund . Customer service is the same, liars . They will block your phone if you continue to inquire about customer satisfaction . Terry is the store manager and #1 liar .

I went in to find a pattern for embroidery. They were Extremely helpful! Beautiful inventory!read more

We have two children, and this is our sixth year at FBCS. The school has exceeded our expectations…read morein every way. The smaller class sizes, the kind and loving teachers, and the Christian environment cannot be beat. Our children are thriving academically, socially, in extra-curricular activities, and most importantly- spiritually. We are so thankful for FBCS and what it's done for our family.

AMAZING and wonderful place. Mariann is amazing and has educated my family and I on everything we…read moreneeded to know about lice and lice prevention. This place is truly amazing!

Amazing Staff! Very thorough and Helpful. Mrs Wendy and Mrs Glenna are Great with Children. So…read moreThankful for these ladies

A special gem in Breaux Bridge. Sonny was very helpful with selecting frames for several pieces in…read moreour home. His photography is really lovely as well.