I really wish this place was good. I frequent a hookah spot in Tinley at least once a week and was…read morehoping this place would work cause it's so close to home. But nope. Place is mostly deserted. Parking lot is small, in shambles, and always has this party bus parked making it look like a truck stop. The inside is actually laid out well and comfortable, especially the backroom. However, the menu is non-existent. Hookah variety is limited (stock more options, the stuff lasts years) and quality is poor. While fresh heads are on the menu, they're not available to order. As a matter of fact, almost everything on the menu isn't available to order. It's essentially basic/bad hookah and canned pop. I get it, the area doesn't have as much clientele, but I've been living here for a decade and barely noticed it. Need some advertising/marketing to get people in. Oh, and open when you say you open. Showed up at 7pm on a Sunday and it's completely closed.

Visiting from Tucson and I was In search for some hookah. This place does not disappoint! Hookah…read morewas a 10 and the owners were very warm and welcoming. Thank you KJ and the owner for opening the door during a private party so I can get my fix.

I had the owners come out for a private event at my home and they did a fantastic job of creating a…read moregreat experience for my guests (even when the rain threatened). Women new to smoking sticks were loving the recommendations and selections. The men loved the selection as well and we are planning a guys night out to visit the physical lounge. I can't thank Don and Passion enough for their creation of a great experience, their interaction with our guests, and the genuine warmth of their personalities. My guys and I will definitely be chilling at their lounge and my wife and I will use them again next year for our summer kickoff party! Definitely a business worth supporting.

I went here late last night with my son after getting back from a show in the city. When we…read moreentered the place we were welcomed in by a gentleman who asked if we have ever been there before, which we have not. He gave us a quick run down of the place and then helped us pick out some cigars. The owner Passion then approached us and asked if we wanted a tour of the place which we did. This place is really nice and bigger than it looks from the outside. Great vibe, with great decor. Very relaxing. We had a really nice time and enjoyed this place a lot. I can't say enough nice things about the staff and this entire place in general. Glad we stopped in, you should too.

Highly recommend!…read more This spot was the 2nd stop during a cigar crawl I organized. I can't with a group of 10 and we were treated like kings. Due to the weather and group size, we were setup on their back patio. And let me tell you - the layout, size and amenities of that outdoor space make this place a 10 out of 10. They have heat lamps out there so I want to return when it's colder to see if it's tolerable. The ability to smoke outdoors is huge because you won't smell like smoke all day. Also FYI - they sell coffee/tea/soda and it's BYOB. Another plus is their humidor. Havana has sticks that I haven't seen at other shops in that Chicagoland area. Not saying it's the biggest; I'm saying the offerings are top notch and they carry all the major brands Please note: the indoor lounge is better suited for smaller groups (or a solo smoke.) But if it's warm, and you have a big group, sit on their patio and catch a vibe.

If you just want to relax and have a cigar and watch a game or even BYOB this is it. I really liked…read morethe cigar selection and the staff were so great, super friendly and helpful. I wasn't in the mood for a drink and they had coffee for sale. You will love the enclosed patio the breeze was nice but it was still private. And lots of parking

Great place to watch the Bears game and relax. Plenty of…read morespace in the front and back for your viewing pleasure. Lovely environment.

My review is solely based on my interactions with the owner, Lori, who seems to be too busy to try…read moreto run this establishment and work a 9-5! After all of the delayed responses and promises to call back, she finally confirmed the date for my party, which was a milestone bday by the way! She was not there when she said she'd be for meet, but finally showed up. I should've ran then, but didn't, trying to give her the benefit of the doubt and support our people, smh.. We did a walk through with my event planner, she let me know about guests having to purchase cigars in which I told her I would be buying them in bulk for my guests. She went on to gaslight me telling me she would make the labels for the cigars and everything! Then turned around and canceled on me, in which I did not know until 2 days before the party!! Her reason?? "Oh, I didn't think you wanted to have it here because you don't smoke cigars." So what if I don't smoke cigars! I am well aware of the type of establishment this is! That was pretty bold of her to make this decision, and all I can say is KARMA!!

Man... I organized a…read morecigar crawl with several friends, and this was the last stop on the tour. For starters: the space is in pristine condition. They have a lounge area open to the general public (spacious and comfortable), and a private members section that is IMMACULATE. The members' area has multiple rooms and is one of the cooler layouts I've seen. The cigar selection isn't the biggest, but it gets the job done. What really sold me on this place was the service and ventilation. The manager was extremely attentive to my party; gave us a tour of the building and made us feel welcomed. Regarding the ventilation - it's one of the best systems in the Chicagoland area. Unless there are 50 people in there chain smoking, you won't leave drenched in cigar smoke. Big fan of this place; I heard they have new locations coming and I'll have to check those out once they're open.

Great vibes and service a must visit. Great house sticks and great tv viewing available and the…read moremembers area is next level!!

Always start the weekend off right at Cigars & Mirrors. Bill & Wally are awesome partners and they…read morego above and beyond to make sure you feel welcomed. Tony D.

A great new cigar shop in the area. They have a large selection of all the major brands, and I've…read morenever been disappointed with the freshness of any cigars purchased from here.

Have purchased cigars on line. Sam has been really helpful. They have a great selection &…read morereasonable prices. The shipping is very quick . The cigars arrived and they were perfect. I would definitely recommend this shop.

My brother wanted to stop and check out HOL since we were near the area. We walked inside and there…read morewas this rude and arrogant guy. We asked him was there a cover charge or a certain amount we had to spend on cigars. Some cigar places you have a certain amount you gave to spend. In order to smoke inside the cigar area. He looked at us like we were speaking a different language. He responded rudely for what? When we had explained to him why we asked that question. His whole demeanor was rude and unprofessional. The place is nice but I have been to better Cigar Lounges with a better vibe. His attitude is really the reason for this 1 Star Review. Unfriendly Services and bad energy.

Came here to finish off the night to relax, smoke some Hookah and have some tea. The atmosphere was…read moregreat and the staff was great. Gave us some good suggestions and enjoyed the evening. We will definitely be back. This bar/lounge is the best one we've been too around the Chicago area!!!

Unfortunately the owner when we went was extremely rude and didn't want to wait on us even though…read morewe were all very patient. My friend also had reviewed the place on here and the owner responded by attacking us with lies to try and hide the fact that our review was damning and to make us look like loud and obnoxious customers when we were all quiet and patient. I would suggest taking your business elsewhere.