I have been with Blue Lagoon for several years now and couldn't be happier. It all started with a liner leak no one could find, but they did in a couple of hours, and it just got better from there. They reeducated me on the use of chemicals so that I now get great results with fewer chemicals. Not only do I think that is much healthier, but it has the added benefit of drastically cutting my annual chemical bill. On top of that, my pool is much clearer than it had been before switching to them. Finally, in addition to their great pool knowledge, they are always very responsive and friendly when I have a problem or question and make me feel like a valued customer. read more

Blue Lagoon Pool and Spa is AMAZING! Their staff is very knowledgeable and helpful and guess what, super nice and friendly on top of that. I had used another pool company for 20+ years and the customer service became so horrible that I switched. I was advised to use products in my pool that I didn't need and basically threatened to have services I didn't need in order for them to service my pool. When I switched to Blue Lagoon, Breanna got me started on a product called Supreme plus. This has been AMAZING. My water is crystal clear and so easy to balance. I'm using less chemicals than ever. I used to add PH+ about every 3 days, now it is about every 3 weeks if even that. Their team is so knowledgeable about how to deal with any issue that arises. I have a creek in my bad yard, so mustard algae likes to find its way in my pool on the backs of frogs and other creatures that come visiting. In less than 12 hours after putting in the chemicals they recommended, GONE! I used to be forced by the other company to allow them to open my pool if I wanted them to service my pool in other ways and after they opened it would take me 10-14 days to have my pool clear and clean and fully balanced - NOT ANYMORE. It used to be so cloudy when I opened. This is the 3rd year I've opened myself and each year it is easier and easier thanks to Supreme Plus. This year, I opened and I could see the bottom of my pool the day we took the winter cover off and 12 hours later (after vacuuming it) it was swim ready. Thanks to my use of Supreme Plus, I added the standard quart of Polyquat (algaecide) upon opening, but I didn't need to add any other chemicals to my pool except chlorine - all the other chemicals were perfectly balanced. Their customer service is A+++ and their knowledge has helped save me time, headaches and money. I highly recommend them to anyone who has a pool or hot tube. They will not steer you wrong and you will be so glad you entrusted your pool to them. Best of all, they are kind and helpful. read more

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Great company for hot tubs. Great service. We recently got a new cover for our tub (Calder spa from them) and it has a newer and much nicer material and so light it's ridiculous! read more

I couldn't be more frustrated. I went in twice, trying to buy a hot tub and both times the girl that was working was unable to sell me a hot tub. She tried to call her manager, and that person would not answer their phone. It's frustrating that you can't even give a company money. Also when you buy a hot tub, you need a box on the outside of the house and they couldn't even find or let me know What box I needed. It's almost like you're supposed to buy a hot tub, kind of and figure the rest out on your own. This place seems unorganized and way too casual. Again, I was ready to give them $10,000 and they did not want to take it. read more