Ladies were professional and efficient! We had them deep clean a house for our son and daughter in…read morelaw before their new baby comes and it was immaculate when they finished! Have already booked them for another house cleaning job!

Absolutely fantastic service! These ladies are excellent and incredibly thorough. Daisy was so easy…read moreto work with and informative. Can't wait to use their services again! The toilet paper rose was a lovely touch :)

I am so happy with my service!!…read more On-Time! The crew of 3 showed up exactly when they were supposed to. Detailed and job well done! I didn't need to give them instruction. They went right to work. They cleaned every surface- really spotless. I have a lot of area to clean and they got to all of it. Work was done quickly and on budget. I am fully satisfied with the work that was done and highly recommend them. 5 stars!

Was looking for an honest and reliable person that I can trust in my house came across Erick…read more Her Cleaning Crew was very kind and my house looks stunning!

I am so impressed with Owner Norma and her outstanding NCJ Cleaning Company…read more A Five Star first time deep clean of my beautiful new Jenuane Communities home in Lemmon Valley. Norma was professional, kind and cleaned my 4 bedroom home. My favorite part of her expertise was how she showed me how to put foil so beautifully on my new oven racks and in the bottom of the oven. Norma professionally cleaned my Kitchen Counters microwave, sink and floors. She vacuumed my rugs and cleaned all bathrooms mirrors, tub and shower. Norma wiped my beautiful piano and played with my doggie. The value of her service was worth her pricing. Thank you Norma and NCJ Cleaning Services for my first time home cleaning. I will definitely hire you again. My house smells beautiful and everything is sparkling clean. Outstanding Service and great personality. Thank you for being careful around my Embroidery Machines and my Artwork and using pet friendly cleaning products. Thank you again Norma, I will refer your business to my friends and family. Julie A

We needed to hire a company to clean the house we leased when we moved to Reno last fall. I wanted…read morea business that would cover all of our cleaning needs because in Idaho we had to hire several different people. Norma, and her crew did a fantastic job cleaning the house and everything we needed done, her business covered. The quality of the work was outstanding and the price was very fair for the job I requested. No job is too big or small for her crew. Now that we're in our 'forever home' I'll have her help me with the hard stuff in the future.

Do Not Hire This Company!…read more I was shocked by how unprofessional they were. During the final walkthrough, I found hair and stains in multiple rooms and bathrooms. While I was pointing them out, the cleaner simply left without saying anything or getting my approval. The person in charge of scheduling never answered my calls, even after they charged my card the next day. They also broke my shower head and never mentioned it. Overall, terrible customer service. I'd recommend paying a little more for a company that's reliable and stands behind its work.

Excellent response time and assignment to a vendor. Their vendor provided showed up promptly and…read moreperformed the work well. Decent value but fairly high markup (33%)

I want to thank David and his team for all their hard work. They did a tremendous job, but more…read morethan that, they cared. When I called David, I was asking lots of questions, and he was very patient and clearly addressed all my concerns. The family member on whose behalf I called has told me that at a time when things were so chaotic, her experience with Smart Clean was her only bright moment.

Great service, but when they give quote ensure to repeat your house needs number of bedrooms,…read morebathrooms, windows and ask to list what is covered. because the interface did not express the correct number of bedrooms and bathroom. May want to ask if they do site quote prior to scheduling. Nevertheless I would use this service provide.

I hired Jessica's cleaning based off the service they said they would provide and the price they…read morewere going to charge.They arrived at our scheduled time ( they four grown men wasn't expecting that!!!) and in about 3 hours they made my RV look brand new inside. Very polite gentlemen and the service they provide was exactly what they said they would do! I would definitely recommend this company to anyone looking for an outstanding service!!

If i could give less than one star I would…read more I hired this company to light clean my house. Two Bathrooms, mop the floors and wipe down the kitchen. I am in my 70s and recovering from rotator cuff surgery so couldn't clean the house myself. I made this appt 1MONTH IN ADVANCE because I had people coming to my house the day after the cleaning. My cleaning was a 2pm The day of the cleaning I received a phone message at 11:58am that the cleaning crew would be 30 minutes late as they were short staffed. I called them at 2pm and asked if they were still going to come at 2:30. They responded they were short staffed and would be here closer to 3 pm. I called at 3pm and asked if they were on target to come clean my house soon. Again, I was told they were short staffed and they were "on their way now" and would be there a little after 4pm. At 5:30 pm I received a call but missed it because I was upstairs cleaning a bathroom myself. At 6 pm I called the company again and was told they had a horrible day because of being short staffed and were just trying to take care of their clients. I thought I was a client. They stated the crew "was just down the street and would be there shortly". I responded by telling them they were fired. I spent the rest of the evening cleaning my house for my guests the next day at great pain to my shoulder. I understand things happen. I am sorry they were short staffed. I tried to be accommodating. But they didn't bother to call me for over 5 hours with a status update. And the status updates I got when I called were promises they didn't intent to keep. That is unforgiveable and unprofessional. They should have kept me in constant update mode so we could have made adjustments (next day? etc) but no....I felt they were just blowing me off. To add insult to injury. My husband and I had paid tickets to an event that night. Because of their lack of updates and no phone calls until too late, I had to cancel my attendance at great cost to me and my husband went alone while I cleaned my house. So I had to do the work and I lost money in the long run. This company may be good cleaners but they are unprofessional and do not care about their clients. I am now looking for a new company to clean my house while I heal from my surgery.

5 starts for customer service only. Clear, concise…read moreresponses. Didn't use service, but greatly appreciated the time they took to respond.

Do not hire this company. They sent out separate teams to do a move out clean and you can hardly…read moretell they cleaned anything. Stains on base boards, counter, walls, doors and just about every where. I found the same stain on the kitchen counter after the "reclean" which I was able to lick my finger and wipe a portion of it off which tells me they didnt even take a wet paper towel to the counter. Charged 460 dollars for a 1400sq/ft that was almost entirely empty. They refuse to refund your money if you aren't satisfied with the job (which you will not be). They have a 100% satisfaction guarantee which means they will just keep sending people to your home to not clean it again.

Back in 2021 when I was moving out of a rental house and into my new home I searched the internet…read morefor a cleaning crew. I honestly don't remember exactly how I found Maria, I want to say it was through craigslist. After speaking to Maria and receiving a quick quote, I found her prices to be very reasonable for what she was offering. The time frame I was given was roughly 4 hours and there were roughly 3-4 ladies to help clean. They worked on everything from the outside spider webs, to wiping the chandelier, and the oven. They did an awesome move out clean for me along with being flexible with my schedule, heck they even also found things that I thought were lost forever. I highly recommend Maria and her gals for any cleaning needs/services. The price and quality is well worth it.

I reached out to HCLLC on Friday because I just moved out of my house and had to turn the keys over…read moreto the buyers on Monday. Short turn around , but Maria was able to fit me into her schedule. According to my husband who let them in, Maria's team burst through the door and came up with a gameplan before he could even take a breath. The three women were there for about 5 hours. My realtor called us a few hours after they left to ask who we used to clean the place because they did such a good job. The buyers even reached out to us to thank us for leaving the place in such good shape.

Arielle is wonderful. Her cleaning service is the best I ever had. Very friendly, professional,…read morealways quick to reply when I call, and a hard worker. Left the house clean and smelling fresh. Also very willing to work with my busy schedule. Near perfect in every regard, and we are hiring her on the regular. Thanks!

Such an amazing service, really enjoyed their company, really showed me what clean looks like, and…read moregave me a very good price! Left my floors visibly sparkling!

My husband hired this team as a gift for me. My specific instructions were for a deep cleaning...as…read moredeep if a clean before moving out. We had two prospective companies come give us estimates. Sierra Nevada's estimate was $450 or $45/hr for 10 hours (3 people cleaning) I wanted a full deep clean of entire downstairs and 2 full bathrooms upstairs. The other company estimate was $267, and for what I wanted (DEEP CLEAN) that seemed too low. We hired Sierra Nevada. And when I say "we" I mean my husband. This was a gift for me from him because he just had major surgery and I tore my hip labram 1 week before, I am also raising my 9 month old grandson. I have a lot on my plate and my husband was trying to clear a big part off of it. I was who they met at the door and I thought I would give them extra explanation to what I meant for a "DEEP CLEAN" but they literally stared at me and asked "do you need anything" Looking back that was my moment to explain to them exactly what I wanted but in the moment I felt like I was unwanted (This is a product of my autism, and not their fault in anyway) I told the staff that if they had questions where rhey could find me and they started cleaning. They were very prompt and arrived at their exact scheduled time of 9am (earlier actually to unload their equipment) and I was impressed. They cleaned until 12:30pm and checked in with Jeff before they left. Nothing was ever really said to me, and maybe this was the downfall because I usually ask many questions but I was leaving this all tk my husband, as I said this was a gift from him and I shouldn't have to interfere. My precursory walk around my home was impressive, the main things I had on my list were cleaned...spare bathroom shower was perfection. All the kitchen appliances were spotless. My heart felt really good. During this time I was also spending time in bed recovering from a serious injury to my hip, but slowly I was using the spaces cleaned by Sierra Nevada House Cleaning and noticing how much was missed. But I thought I was nitpicking. The most concerning and unusual thing was when I used my garbage disposal and found 3 little weird chunks of glass. I honesrly couldnt figure out where they came from. Until I used my microwave several days later and realized there was an inch chunk missing from the plate. That's when I asked my husband to reach out. I didn't know the policy was to reach out in a certain amount of time. So we passed that and there is nothing this company can do to help us. Which is...ok, fine. So basically we paid $450 (plus $75 tip) for 3 cleaners from 9am-12:30pm to clean 650sqft (2.5 baths, kitchen/dining room, living room, stairway/hallway) They broke part of our microwave, left huge scuff marks on our front door and above our cabinets, left a sticky brown stain next to the main bathroom toilet, did not clean 2/3 of the kitchen counter tops, and left the walls and stair banister untouched. When my husband reached out, Jocelyn let him know that he had not asked for the "EXTRA DEEP CLEAN" and let me just say this man had no idea there was a different level to the deep clean. He was offered a cleaning, deep clean, or move out clean. What do you think this man chose with his best knowledge and love in his heart? That's right...deep clean. So...this was a very long way to say don't use this service. I was excited and hopeful and happy to pay premium to walk downstairs and feel like my home is as clean as the day I moved in. Instead they spent tons of time organizing areas that I didn't want touched and left the banister and walls dirty and broke my microwave.

Great experience here. They arrived on time. My most critical of family members felt the job was…read moredone well. Thank you