Do Not Hire This Company!…read more I was shocked by how unprofessional they were. During the final walkthrough, I found hair and stains in multiple rooms and bathrooms. While I was pointing them out, the cleaner simply left without saying anything or getting my approval. The person in charge of scheduling never answered my calls, even after they charged my card the next day. They also broke my shower head and never mentioned it. Overall, terrible customer service. I'd recommend paying a little more for a company that's reliable and stands behind its work.

Excellent response time and assignment to a vendor. Their vendor provided showed up promptly and…read moreperformed the work well. Decent value but fairly high markup (33%)

I wanted to add a more positive note to my one start review earlier…read more After leaving the review Karenn reached out immediately and apologized for the lack of communication due to a family manner. She offered a quote that was on the top tier of highest and cost quote of $500 for a deep plane period My house is under $1,000 ft². Estimated about 975 ft². After getting three other quotes from different companies, they were about $25 differences and $200 less than brilliant cleaning. We will see.​

We needed a new house cleaning service and we decided to try brilliant Cleaning Services. The…read moreservice was great from start to finish. Start, meaning that Karenn was prompt in getting back to us, setting a time to come over and quote the service, then arrange a deep clean, then bi-weekly service. The deep clean one of the best deep cleans ever to get the house prepped. She was meticulous and it was obvious she took pride in ensuring it was a good deep cleaning. I was very impressed and pleased. The value outweighed the price. She communicated well and let me know when she was showing up and when the service was complete. That was important to her. And is important to me. I am looking forward to having them do my bi-weekly cleaning as well. I was very pleased. I've used other house cleaning services, but this has been the best so far in terms of communication and quality of service. I highly recommend Brilliant Cleaning services if you're looking for a solid house cleaning service that's professional, personable and clearly takes pride in the work they do.

I am so impressed with Owner Norma and her outstanding NCJ Cleaning Company…read more A Five Star first time deep clean of my beautiful new Jenuane Communities home in Lemmon Valley. Norma was professional, kind and cleaned my 4 bedroom home. My favorite part of her expertise was how she showed me how to put foil so beautifully on my new oven racks and in the bottom of the oven. Norma professionally cleaned my Kitchen Counters microwave, sink and floors. She vacuumed my rugs and cleaned all bathrooms mirrors, tub and shower. Norma wiped my beautiful piano and played with my doggie. The value of her service was worth her pricing. Thank you Norma and NCJ Cleaning Services for my first time home cleaning. I will definitely hire you again. My house smells beautiful and everything is sparkling clean. Outstanding Service and great personality. Thank you for being careful around my Embroidery Machines and my Artwork and using pet friendly cleaning products. Thank you again Norma, I will refer your business to my friends and family. Julie A

We needed to hire a company to clean the house we leased when we moved to Reno last fall. I wanted…read morea business that would cover all of our cleaning needs because in Idaho we had to hire several different people. Norma, and her crew did a fantastic job cleaning the house and everything we needed done, her business covered. The quality of the work was outstanding and the price was very fair for the job I requested. No job is too big or small for her crew. Now that we're in our 'forever home' I'll have her help me with the hard stuff in the future.

I hired Jessica's cleaning based off the service they said they would provide and the price they…read morewere going to charge.They arrived at our scheduled time ( they four grown men wasn't expecting that!!!) and in about 3 hours they made my RV look brand new inside. Very polite gentlemen and the service they provide was exactly what they said they would do! I would definitely recommend this company to anyone looking for an outstanding service!!

If i could give less than one star I would…read more I hired this company to light clean my house. Two Bathrooms, mop the floors and wipe down the kitchen. I am in my 70s and recovering from rotator cuff surgery so couldn't clean the house myself. I made this appt 1MONTH IN ADVANCE because I had people coming to my house the day after the cleaning. My cleaning was a 2pm The day of the cleaning I received a phone message at 11:58am that the cleaning crew would be 30 minutes late as they were short staffed. I called them at 2pm and asked if they were still going to come at 2:30. They responded they were short staffed and would be here closer to 3 pm. I called at 3pm and asked if they were on target to come clean my house soon. Again, I was told they were short staffed and they were "on their way now" and would be there a little after 4pm. At 5:30 pm I received a call but missed it because I was upstairs cleaning a bathroom myself. At 6 pm I called the company again and was told they had a horrible day because of being short staffed and were just trying to take care of their clients. I thought I was a client. They stated the crew "was just down the street and would be there shortly". I responded by telling them they were fired. I spent the rest of the evening cleaning my house for my guests the next day at great pain to my shoulder. I understand things happen. I am sorry they were short staffed. I tried to be accommodating. But they didn't bother to call me for over 5 hours with a status update. And the status updates I got when I called were promises they didn't intent to keep. That is unforgiveable and unprofessional. They should have kept me in constant update mode so we could have made adjustments (next day? etc) but no....I felt they were just blowing me off. To add insult to injury. My husband and I had paid tickets to an event that night. Because of their lack of updates and no phone calls until too late, I had to cancel my attendance at great cost to me and my husband went alone while I cleaned my house. So I had to do the work and I lost money in the long run. This company may be good cleaners but they are unprofessional and do not care about their clients. I am now looking for a new company to clean my house while I heal from my surgery.

I want to thank David and his team for all their hard work. They did a tremendous job, but more…read morethan that, they cared. When I called David, I was asking lots of questions, and he was very patient and clearly addressed all my concerns. The family member on whose behalf I called has told me that at a time when things were so chaotic, her experience with Smart Clean was her only bright moment.

Great service, but when they give quote ensure to repeat your house needs number of bedrooms,…read morebathrooms, windows and ask to list what is covered. because the interface did not express the correct number of bedrooms and bathroom. May want to ask if they do site quote prior to scheduling. Nevertheless I would use this service provide.

Back in 2021 when I was moving out of a rental house and into my new home I searched the internet…read morefor a cleaning crew. I honestly don't remember exactly how I found Maria, I want to say it was through craigslist. After speaking to Maria and receiving a quick quote, I found her prices to be very reasonable for what she was offering. The time frame I was given was roughly 4 hours and there were roughly 3-4 ladies to help clean. They worked on everything from the outside spider webs, to wiping the chandelier, and the oven. They did an awesome move out clean for me along with being flexible with my schedule, heck they even also found things that I thought were lost forever. I highly recommend Maria and her gals for any cleaning needs/services. The price and quality is well worth it.

I reached out to HCLLC on Friday because I just moved out of my house and had to turn the keys over…read moreto the buyers on Monday. Short turn around , but Maria was able to fit me into her schedule. According to my husband who let them in, Maria's team burst through the door and came up with a gameplan before he could even take a breath. The three women were there for about 5 hours. My realtor called us a few hours after they left to ask who we used to clean the place because they did such a good job. The buyers even reached out to us to thank us for leaving the place in such good shape.

This was our first time getting a cleaner for a 2 bedroom/2 bath apartment. Originally the cleaner…read moregot there about 30 minutes late with no communication about being late. We do stay in an apartment complex so I can understand. I do feel as though if you are having trouble navigating the complex them giving the client a heads up so they know you are there and that you are trying to find the place could have saved some time. The cleaner did a great job cleaning the apartment and refrigerator and even took out the trash at the end which was super nice. Outside of being a little late I would definitely try them again. I do feel like the price did reflect the work that was done and the interaction with the cleaner was great.

Hired to provide daily maintenance at our plant in Reno. Everything is going well 2 weeks into the…read morehire

Fabulous experience. I was referred by a good friend who has a few rental properties. Such a…read morepleasant, non hassle journey to convert my rental apt to a sparkling clean unit for a "perfect" move out. Everything was performed as per my request and exceeded the requirements for a "broom clean" job. Hallelujah!! I received my deposit in full. Lucy and her crew were polite, attentive, prompt, diligent respectful and dependable. I was provided with a written quote and a printed receipt for the Apt Manager. If only all businesses were this good! You will be very satisfied with them, I am certain. Well priced and no surprises after being provided with your quote.

Excellent communication and a fair price. I was able to get me rental cleaned all remotely which…read morewas very important to me as an out of state landlord