I am so impressed with Owner Norma and her outstanding NCJ Cleaning Company…read more A Five Star first time deep clean of my beautiful new Jenuane Communities home in Lemmon Valley. Norma was professional, kind and cleaned my 4 bedroom home. My favorite part of her expertise was how she showed me how to put foil so beautifully on my new oven racks and in the bottom of the oven. Norma professionally cleaned my Kitchen Counters microwave, sink and floors. She vacuumed my rugs and cleaned all bathrooms mirrors, tub and shower. Norma wiped my beautiful piano and played with my doggie. The value of her service was worth her pricing. Thank you Norma and NCJ Cleaning Services for my first time home cleaning. I will definitely hire you again. My house smells beautiful and everything is sparkling clean. Outstanding Service and great personality. Thank you for being careful around my Embroidery Machines and my Artwork and using pet friendly cleaning products. Thank you again Norma, I will refer your business to my friends and family. Julie A

We needed to hire a company to clean the house we leased when we moved to Reno last fall. I wanted…read morea business that would cover all of our cleaning needs because in Idaho we had to hire several different people. Norma, and her crew did a fantastic job cleaning the house and everything we needed done, her business covered. The quality of the work was outstanding and the price was very fair for the job I requested. No job is too big or small for her crew. Now that we're in our 'forever home' I'll have her help me with the hard stuff in the future.

I am so happy with my service!!…read more On-Time! The crew of 3 showed up exactly when they were supposed to. Detailed and job well done! I didn't need to give them instruction. They went right to work. They cleaned every surface- really spotless. I have a lot of area to clean and they got to all of it. Work was done quickly and on budget. I am fully satisfied with the work that was done and highly recommend them. 5 stars!

Was looking for an honest and reliable person that I can trust in my house came across Erick…read more Her Cleaning Crew was very kind and my house looks stunning!

I hired Jessica's cleaning based off the service they said they would provide and the price they…read morewere going to charge.They arrived at our scheduled time ( they four grown men wasn't expecting that!!!) and in about 3 hours they made my RV look brand new inside. Very polite gentlemen and the service they provide was exactly what they said they would do! I would definitely recommend this company to anyone looking for an outstanding service!!

If i could give less than one star I would…read more I hired this company to light clean my house. Two Bathrooms, mop the floors and wipe down the kitchen. I am in my 70s and recovering from rotator cuff surgery so couldn't clean the house myself. I made this appt 1MONTH IN ADVANCE because I had people coming to my house the day after the cleaning. My cleaning was a 2pm The day of the cleaning I received a phone message at 11:58am that the cleaning crew would be 30 minutes late as they were short staffed. I called them at 2pm and asked if they were still going to come at 2:30. They responded they were short staffed and would be here closer to 3 pm. I called at 3pm and asked if they were on target to come clean my house soon. Again, I was told they were short staffed and they were "on their way now" and would be there a little after 4pm. At 5:30 pm I received a call but missed it because I was upstairs cleaning a bathroom myself. At 6 pm I called the company again and was told they had a horrible day because of being short staffed and were just trying to take care of their clients. I thought I was a client. They stated the crew "was just down the street and would be there shortly". I responded by telling them they were fired. I spent the rest of the evening cleaning my house for my guests the next day at great pain to my shoulder. I understand things happen. I am sorry they were short staffed. I tried to be accommodating. But they didn't bother to call me for over 5 hours with a status update. And the status updates I got when I called were promises they didn't intent to keep. That is unforgiveable and unprofessional. They should have kept me in constant update mode so we could have made adjustments (next day? etc) but no....I felt they were just blowing me off. To add insult to injury. My husband and I had paid tickets to an event that night. Because of their lack of updates and no phone calls until too late, I had to cancel my attendance at great cost to me and my husband went alone while I cleaned my house. So I had to do the work and I lost money in the long run. This company may be good cleaners but they are unprofessional and do not care about their clients. I am now looking for a new company to clean my house while I heal from my surgery.

5 starts for customer service only. Clear, concise…read moreresponses. Didn't use service, but greatly appreciated the time they took to respond.

Made an inquiry online and they phoned at 9pm just to verify information, not make an appointment…read more They charge a 6% premium for using a credit card. If you need an oven or refrigerator cleaned that is extra. You will have to call the office to translate if you don't speak Spanish. If you need a receipt you will have to call the office again to get one. I got the vibe from Customer Service that they really don't care if you are satisfied

I'm thrilled with E-Z Maids! Finding someone you can trust in your home who also does an incredible…read morejob is so important, and that's exactly what I got when I found them on Yelp. Laura arrived on time, spent hours on a deep clean, and left our home absolutely sparkling. I'm pretty particular about details like baseboards, toilets, and those often-overlooked spots--and she nailed them all. We decided to sign up for weekly cleanings, and their app makes scheduling a breeze. Plus, their rates are very competitive, if not better than others in town. I had been putting off hiring cleaners because I thought it would be a hassle, but I couldn't be happier to have found E-Z Maids!

Do Not Hire This Company!…read more I was shocked by how unprofessional they were. During the final walkthrough, I found hair and stains in multiple rooms and bathrooms. While I was pointing them out, the cleaner simply left without saying anything or getting my approval. The person in charge of scheduling never answered my calls, even after they charged my card the next day. They also broke my shower head and never mentioned it. Overall, terrible customer service. I'd recommend paying a little more for a company that's reliable and stands behind its work.

Monica did an amazing job! I am very happy with her service. She was considerate to my families…read moreneeds. Our carpet looks great, she dusted everything and the bathrooms looked like they did when we moved in to our new build home. Our kitchen was an absolute disaster before she arrived and it looks great now. She cleaned everything in the kitchen, all appliances. Her prices are even better than the cleaning. I highly recommend her and will be using her services regularly.

We hired Monica and got her hard-working adult son too. I made a list of what I wanted them to…read moreclean and they did everything very thoroughly, and didn't waste any time. We expect them to return next week after our company leaves. Their pricing was very reasonable, even with the tip I gave them. We will not hesitate to hire them again in the future for occasional house cleaning. Highly recommended!

We had some drywall and paint work done in our home and were looking for someone to assist us with…read morethe floors primarily. We reached out to DW Cleaning via the Yelp app on Monday and were provided an estimate quickly. We agreed on Friday afternoon and provided our address. We had requested they call 30 minutes prior and we would meet them at the house. We never heard anything from anyone! My wife even left a voicemail late on Friday afternoon. Needless to say we cleaned our floors ourselves. It's now Sunday morning and we have not received any kind of communication from this business. I'm giving a one star rating because they didn't show up to do the work or communicate. Disappointing!

Had an appointment today at 9. It's almost 10:30 and they haven't shown up and aren't answering…read moretheir phone now. Don't get F'd over. Call a real cleaner.