I'm posting this review for my mother who doesn't know how to do this…read more She had received quotes from other companies and everything just felt wrong like the technicians would talk down to her or just say it's $9k take it or leave it. But not climate experts they explained the insulation work they would do, showed her the leaks she had and proposed a solution that not only reused what insulation she had but also added top quality additional insulation to bring her to what she needed. Fast friendly professional services

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

Contacted three different companies to replace an air handler motor ( under warranty) Local Air &…read moreHeat was almost half the cost of others. Carlos contacted me for model /serial #'s, confirmed warranty, picked up motor and professionally replaced it all within three hours of call. Awesome job and customer service. I highly recommend this company and will continue to use them as needed.

They arrived within the appointment window. They were thorough, polite and professional. I…read morerecommend them.

Daren Page is easy to work with, knows his business and handled the purchase and replacement of the…read moreevaporator very quickly. He does excellent work and will use his talents in the future.

After hiring him 10 years ago, I hired him again when the HVAC failed. He gave a thorough…read morediagnostic, and decided the best option was to replace, due to a new refrigerant being used, certain repairs wouldn't be compatible with the old unit. For the replacement, he sent an email link with various price options from high to low. The installation took about 3 days, and when he saw that the thermostat was junk, he replaced it with one of his custom designs free of any extra charge.

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

Excelent HVAC installation! The crew came at the right time, was efficient and described how the…read morenew system functions. They tried it all out and ensured that the house was welcoming

I was extremely pleased with Clark air and heating response to my needs with my AC. I dealt with…read moreJeffery and the owner Dennis Clark. I would highly recommend them for your air conditioning and heating needs

Clark did an amazing job inspecting my HVAC. I called the day of and he came out the same day to do…read morea very thorough inspection .. This guy is honest , respectful and professional. Give him a try you will not regret it ..

The service and diagnosis was very prompt. They also had the needed parts on the truck and we were…read moreback up and running soon after. We are very pleased with their service and pricing. Brian M. Cocoa FL

We returned to our house after being away for several months and found the AC not working. I called…read moreEnergywize on a Sunday and Dennis said he could be there within an hour. Excellent. He came and diagnosed the problem and returned the next day with the part we needed and fixed it. I was very impressed at his prompt response and attention to our problem. Very knowledgable and reasonably priced. I highly recommend this company.

Replacement of inside and outside in a day for first home. Professional clean and courteous. 3rd…read morehome they are taking care of and inspection was through. Knowledgeable and curious on the phone. Appointment were always on time.

Our AC went out, and this company diagnosed it as a failed T4 sensor and told us it would be a…read moresimple fix once the part was ordered. After waiting several days, we were told they couldn't find the part, had never heard of our unit brand (iAire), and to contact the manufacturer. When I called iAire, they immediately confirmed the sensor is not proprietary and that generic replacements are compatible. These are cheap and widely available online. Ranger told us they were not comfortable working on our unit and that we would need to find someone else. I'm frustrated that this was not communicated upfront, especially after we waited days in the Florida heat for answers. If the company is unwilling to service smaller brands or use generic parts, they should have told us during the initial visit instead of leaving us in limbo. When I tried to express any dissatisfaction with the situation, their phone rep repeatedly interrupted and talked over me, and I could barely get a sentence out. When I spoke with my fiancé later, he told me he had been treated the same way. I'm not happy with the poor communication, lack of service, and unwillingness to listen. They took our money and dropped us, gave us a headache, and now we will have to pay someone else to come and fix the issue. This was really poor customer service. They justified this by blaming everything on our "cheap, offbrand" unit and have made no attempt to make things right with us. They have not stood behind their own values. You can see from their responses to upset reviewers that they do not take ownership when they let their customers down and find any way to shift the responsibility for their mistakes. Shameful. We will be filing a complaint with the BBB.

On time. Quick diagnosis. Quick repair. Fair price. Greg…read morewas pleasant to work with. Explained everything so I could understand the issues. Gave recommendations to prevent reoccurring.

Install three smart thermostats and completely checked out out HVAC system. Greg spent about five…read morehours with us and helped us resolve an issue with the drainage for one of our air handlers. There was an issue with the install and Greg was extremely thorough resolving the issue. The work was completed with care and Greg took the time to talk through the entire process and in some instances, served as an instructor to allow me to address minor maintenance activity in the future. The cost of the service was reasonable based on the amount of work required and the time Greg spent with us. I highly recommend and will use OC Breeze for all future HVAC issues.

Our AC stopped working the day of our buyer's inspection! Cool Ray's tech, Matt Betancur came,…read moremade a diagnostic, got the part ordered. He came back as promised and got our unit repaired. Matt gave us excellent, professional service and we highly recommend him and Cool Rays! Thanks, Matt.​

We have been customers of Cool Rays for several years, and have always had prompt reliable service…read more Today we had our scheduled maintenance done by Brieaunna, who did a stellar job. She was prompt, efficient, and explained, with photos, the status of our A/C system.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

Great quick response. On time and professional. Also provided a lot of education which was great…read more Price was acceptable given last minute call and holiday weekend. Would definitely do business again if AC gives out. Turned out to only need a drain clean but still great experience all around.