Barkbus never disappoints! Very dependable and professional. My dog loves being groomed by them!…read more They do an outstanding job!

Jenny at Groombuggy is awesome. On time, friendly, attentive to details, perfectionist, shows love…read moreand real care of our beloved Schnauzer.

This place is awesome... we moved from San Diego to Virginia and our golden turned 12 years old…read moretoday. She was used to us going to Fiesta Island on weekends and paddle boarding and swimming her little heart out. We haven't heard her whimper for joy in the last year since having our baby. This was such a sweet way to celebrate her 12th birthday and have. Whole hour dedicated to her. They say there's a 7 to 1 rule with dogs: one hour to us is 7 hours to them since they have such a shorter lifespan. We absolutely will come more often hoping she has a lovely rest of her time here on this side of heaven with us!

Our boy, Remy, loves this place! As he excitedly burst through the door in the morning, the staff…read morealways welcomes him by name, and when we pick him up, he is thoroughly played out. The pool is always a great treat, and it's relaxing to know he's having fun while I'm working.

Dr. Reiss cared for my older cat for the past 5 years, even though the process of at-home…read moreeuthanasia. Our cat was with us for 20 years, and the loss has been felt deeply in our household. Dr. Reiss was above and beyond compassionate and explained everything thoroughly to ensure our comfort and understanding before anything took place. He has been completely consistent in his care these past 5 years, but this last appointment was obviously especially critical, and his bedside manner was nothing short of exactly what a family would need in this extremely difficult moment. He took care of every aspect so that we could completely focus on our last moments with Sebastian, and then handled his precious body with the utmost dignity and respect to all of us. You couldn't ask for a better, kinder, doctor. And I also have to say that the process was as peaceful as it could have been and a large part of that was because of his attention to detail, concern, and obvious level of professional care. I also should note that the service he uses for cremation (Agape) absolutely exceeded expectations. I used to work for a vet hospital, and I've actually never seen such a professional and dignified presentation as what they provide back to the pet owner. I truly felt like my precious cat was honored, and that has done my heart good in my grief. Don't shop around. If Dr. Reiss services your area, do not even consider going elsewhere. Lord-willing, he will be our first choice with any pets we have again in the future. Thank you, Dr. Reiss. Our family will never forget your compassion and kindness.

Never responded to my call towards making an appointment. If your pet may have a health issue that…read morecannot wait I am posting this so your pet won't lose time should your call not get responded to as well.

Em takes amazing care of our dog and he always looks clean and happy and healthy once I pick him…read moreup! She does great work and I can't recommend her more!

Emma is wonderful and so kind to my fur baby. She takes her time and you can tell that she loves…read morewhat she does.

Olde Towne Pet Resort is a great place for dog daycare. The staff is very helpful and always takes…read moregood care of my dog. He's been going there for daycare for some time now, and he's also been groomed and gone swimming there, all great experiences. To date, I'd definitely recommend them.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Pups were very well taken care! Loved that I could call at any point and check in on them. Staff…read morewas incredible!

I base my rating on the fact that all the pets - my two dogs and a cat had never been there before…read moreand they were in great shape and well adjusted when I picked them up!