I have been taking my Golden, Kody, to see Morgan for the last year or so. She is always SO…read morewonderful with him and makes him look so handsome! I love that they are cage free and really give thier pups the attention they deserve. Caroline's communication is top notch! There are friendly reminders of your appointment dates and times and she will give you a heads up when they will be ready to be picked up (so no waiting needed). 10/10 recommend!!!

We had such a great experience with Ohana Pet Care! They were able to get us in immediately when we…read moreasked for an appointment which was so convenient. Our dogs have very high maintenance coats, like the fluffiest of all time, and Ohana did an outstanding job of grooming them! Would highly recommend Ohana to anyone looking for pet care for any of your animals. We'll definitely be using their services in the future!

Barkbus never disappoints! Very dependable and professional. My dog loves being groomed by them!…read more They do an outstanding job!

Jenny at Groombuggy is awesome. On time, friendly, attentive to details, perfectionist, shows love…read moreand real care of our beloved Schnauzer.

This place is awesome... we moved from San Diego to Virginia and our golden turned 12 years old…read moretoday. She was used to us going to Fiesta Island on weekends and paddle boarding and swimming her little heart out. We haven't heard her whimper for joy in the last year since having our baby. This was such a sweet way to celebrate her 12th birthday and have. Whole hour dedicated to her. They say there's a 7 to 1 rule with dogs: one hour to us is 7 hours to them since they have such a shorter lifespan. We absolutely will come more often hoping she has a lovely rest of her time here on this side of heaven with us!

Our boy, Remy, loves this place! As he excitedly burst through the door in the morning, the staff…read morealways welcomes him by name, and when we pick him up, he is thoroughly played out. The pool is always a great treat, and it's relaxing to know he's having fun while I'm working.

Dr. Reiss cared for my older cat for the past 5 years, even though the process of at-home…read moreeuthanasia. Our cat was with us for 20 years, and the loss has been felt deeply in our household. Dr. Reiss was above and beyond compassionate and explained everything thoroughly to ensure our comfort and understanding before anything took place. He has been completely consistent in his care these past 5 years, but this last appointment was obviously especially critical, and his bedside manner was nothing short of exactly what a family would need in this extremely difficult moment. He took care of every aspect so that we could completely focus on our last moments with Sebastian, and then handled his precious body with the utmost dignity and respect to all of us. You couldn't ask for a better, kinder, doctor. And I also have to say that the process was as peaceful as it could have been and a large part of that was because of his attention to detail, concern, and obvious level of professional care. I also should note that the service he uses for cremation (Agape) absolutely exceeded expectations. I used to work for a vet hospital, and I've actually never seen such a professional and dignified presentation as what they provide back to the pet owner. I truly felt like my precious cat was honored, and that has done my heart good in my grief. Don't shop around. If Dr. Reiss services your area, do not even consider going elsewhere. Lord-willing, he will be our first choice with any pets we have again in the future. Thank you, Dr. Reiss. Our family will never forget your compassion and kindness.

Never responded to my call towards making an appointment. If your pet may have a health issue that…read morecannot wait I am posting this so your pet won't lose time should your call not get responded to as well.

My notoriously vocally complaining husky has been to her for grooming twice, and this second time…read morehe tried to go back in and stay with her when I picked him up instead of coming home with me??? I've never had that happen with any of his previous groomers. He's a very woolly husky and sometimes his coat can get impacted (especially in the summer!) because he runs away from the brush, but when he comes home from Em's it's like a full reset. She's so good with him and he always looks fantastic. I would recommend her to anyone!

Emma is wonderful and so kind to my fur baby. She takes her time and you can tell that she loves…read morewhat she does.

Olde Towne Pet Resort is a great place for dog daycare. The staff is very helpful and always takes…read moregood care of my dog. He's been going there for daycare for some time now, and he's also been groomed and gone swimming there, all great experiences. To date, I'd definitely recommend them.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Pups were very well taken care! Loved that I could call at any point and check in on them. Staff…read morewas incredible!

I base my rating on the fact that all the pets - my two dogs and a cat had never been there before…read moreand they were in great shape and well adjusted when I picked them up!

Archie went to camp with Gina for three weeks and came home a different dog. I'm still a little…read moreamazed. He's a five-pound chihuahua who shakes when someone new walks in the room and basically lived on my lap or behind my knees. I'd worried a trainer would either give up on him or scare him worse, but from the very first day Gina put so much thought into making him feel safe. She texted that afternoon to say he'd already jumped into her daughter's arms. When he barely ate the first couple days and I got worried, she talked me through it and told me he'd come around, which he did. She took him on long walks around the park and the neighborhood to burn off his nerves before she ever asked anything of him. His crate became his safe spot at her house, a familiar place that was all his in the middle of a busy home with other dogs and parrots and training going on. And she started him on tiny, predictable rules, sitting before a door, coming when called, so he always had something he understood to hold onto in a new situation. She explained that for an anxious dog, knowing what to expect is half the battle. She also refused to pick him up every time he got scared, and warned me that part would be harder for me than for him. She was right. Somewhere around the second week he started smiling in the photos. He was hanging out with her little dogs and her family, going on field trips to the park and coffee shops, staying on his place while she walked away, heeling next to her. He knows sit, place, heel and here now, and he does them for me too. The turnover at my apartment took a couple hours and it was real work. She sat me down and explained everything before we ever touched the dog, then had me practice with Archie while she corrected what I was doing wrong. She's kept sending reminders and answering my questions since, including a few dumb ones about shampoo and brushes. Here's the part I still can't get over. We went to a party a couple weeks after he got home, which is a huge deal for Archie. He sat on other people's laps. He licked hands. He barely cowered. Six weeks ago he would have spent the whole night shaking under my chair. Everyone at the party noticed and commented on the change in his demeanor. I was a proud mama that day! If your dog is the anxious type, the one who hides, trembles, won't eat around strangers, or has to be carried everywhere, I really want you to hear this. A lot of trainers are set up for big confident dogs and don't know what to do with a scared little one. Gina does. She never rushed him, never forced him, and never made me feel silly for babying him all these years. She reads a nervous dog and meets them where they are, then slowly builds them up until they can handle the world on their own. That's exactly what Archie needed. I honestly feel like Gina is just getting started with him, and I'm already thinking of when I can work with her again. If you have a tiny, anxious dog and you're on the fence, go with Gina. Archie is a different dog and so am I. Thank you again for everything you did for him, and for me. Archie sends smooches. Sheri

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!