They made magic happen so my boots would zip up in time for the Eras Tour! Life savers!!read more

Great local service. Amazing customer service and a great selection of Birkenstocks, bluestone and…read morechacos. All fantastic and durable brands. The resoled my Birks and did amazing job. Gave my classics Birks new life. Support local businesses. :) Grateful to have such a cool local shop.

Retail "worker" was wearing headphones and watching something on his phone when we walked in. My…read morehusband and I both asked a question, he barely looked up, and said NOTHING! I would not stay and shop there because why should I spend my hard earned money in a place where we were ignored. On the way out we tried to speak to him again and still, not a word from him. We will never set foot in there again. Should be able to leave no stars on reviews, because this would be ZERO!

Great selection, fair prices, great people! Went twice in one day, ended up buying two pair of…read moreshoes and some other stuff. Layne is the best, and Hallie (spelling) is a top notch manager. Shop local!!

Excellent service…read more The owner followed up on my experience via email. I can tell that if there had been something wrong he would have made it right. It was such a pleasing experience I'll go out of my way to order my next pair through here rather than Amazon.

I made a purchase here at The Wood Shop on 3/4/2026 and was surprised to see a 3% credit card fee…read moreadded, with sales tax applied on top of that fee, which didn't make sense since the surcharge isn't a product or service. I returned on 3/5/2026, less than 24 hours later, simply to switch the payment to a debit card. The biggest issue wasn't that they couldn't do it -- it was how dismissive and unprofessional the staff were. Three employees were standing together chatting and drinking coffee, and their attitude was essentially, "It's written on the machine, so too bad." There was no courtesy, no effort to help, just a very condescending tone. They also claimed that every store in Leavenworth charges a credit card fee, which was untrue. After visiting many restaurants, galleries, shops, and ice cream stores during my three day trip, this was the only place that did. This ended up being my worst customer service experience in Leavenworth, mainly because of how dismissive the staff were. I would not return.

Hats are a bit like socks for me. I like finding ones with personality and they can be a great…read morepurchase no matter the season. Cubbies full of different hats made for fun shopping with my parents in July 2017 when we were in downtown for some exploring during one of our family reunions in the area. After taking a hard look at the offerings and dwelling on a Seahawks hat, I decided to go with the Indiana Jones hat. The hat fit my head, nice because my head runs a bit on the large side, and had a large brim, which I find to be helpful for sun protection during geology fieldwork. The price was fair, and the workers helpful. At the time I was concerned the hat may be a bit on the thin side for my purposes. Nope. Almost five years later, the hat is still in great condition. I store it with my handmade Polish sheep/goat-herding hat. They have surprisingly similar structure and dimensions.

Do you ever walk into a shop and think, hmmm, maybe I *should* start long distance backpacking…read moreagain! Well, that's the feeling I got when I visited Winthrop Mountain Sports during the recent Winthrop Quilt Roundup. I had never visited before, but it was a stop on the event passport so I popped in. Wow, what a GREAT place! First of all, they have way more than backpacking equipment. From stylish outdoorsy clothes to all sorts of hats, gloves, shoes, water bottles, and other must-have PNW-esque accessories, I could easily have outfitted myself for everything from a day hike up the Methow to an expedition down the PCT. They are also dog-friendly, allowing my friend's dog to wander the store with us (and even sneaking him a treat from behind the counter). Even if you're not outdoorsy, there's something you need in this shop. I ended up buying some road trip snacks for the journey home.

I am new to trail running in the valley and needed some trail running shoes.the owners , Erik and…read moreMarine , were very knowledgeable about the different brands and what would work best for my needs. I ended up with an air of HOKA running shoes and am extremely happy with my purchase and the great customer service I received!

great staff I even replied when the guy at the counter said welcome inread more

Large selection of footwear with plenty of styles and colors to choose from. The store is kept in…read morereasonably good condition and well stocked with will known brands such as Clarks. I picked a bad day to drop in... One day before school started, not the stores fault, and the place was a zoo! Lol Most shoes are always discounted a little, not a big deal, and prices seem to me to be a bit high to start with. When in the marker for a new pair of clod hoppers I will generally include this store in my search.

Good products, but loads of frowns displayed on employees' faces. To be fair I was here on a…read moreSaturday evening during the tree lighting hours so the street was packed. Obviously stores on the Main Street will be crowded, and it is hard to run a business when there are tons of people in your store, but where is the Christmas spirit? My two friends and I all purchased items here and the woman who rang us up looked like she was miles away and disgruntled, even in her mind. I'll probably still visit this store on my next trip to Leavenworth, but it really rubbed me the wrong way that we supported this store and these grouchy associates on that particular day.

After walking past this window several times and gazing longingly at the cute items inside, we gave…read morein and went in. It was a treat for a window shopper. I was short on time and couldn't take the time to try anything on.... guess I need to go back?? Adorable shoes, bags, and clothing. Beautiful baby clothes. Definitely worth a closer look.

The person standing behind the desk with her arms folded looked as of she doesn't want to be there…read more All she said was welcome in. And when it was time to pay she said is that it. There were other customers and she seemed bothered. I tried on a dress, and for got the hanger in the dressing room, know I was going to purchase it - I put the hanger at the edge of the the desk closest to the dressing room, and she seemed bothered that I didn't bring it with me to the cash register. I would have probably bought more items, but she had bad energy!! Maybe you should hire someone who has a personality. Sorry, but thought you should know.

What a WONDERFUL STORE. I was so surprised to find such a beautiful store with lovely and unique…read moreitems in such a small, remote town like Winthrop! The clothes are definitely not what you find in the mass markets and they have fantastic quality. I bought several items. The owner was there and she waited on me hand and foot, so pleasant and helpful. I get so many compliments when I wear the items I purchased there this summer. I don't expect to be back there anytime soon but if I was anywhere near I would definitely go back!!! Don't miss it!!