best staff in the whole country, everyone Was kind and very helpful of you need any advice or parts…read morethis should be your first stop

This is only the second review posted for this outfit. What does that tell yas?…read more My experience in this joint before was good. But then I was assisted by Ty who is the assistant manager. He is super knowledgeable about parts and how to get them if they are not in stock. The other day Ty was on break when I stopped in. There were four jingle brains behind the counter when I walks in. Not one of those cats says Hello, kiss my grits or anything else. Seemed like they were too busy smok'in and jok'in on the ol' ameche or something. There were not any other customers in the place. I can see why. No one asked to help me find the parts I was look'in for. No one ever said a word to me while I was in the place. I couldn't find what I wanted but I spoke with Ty out front who was on his break. I thought he was the manager, those palookas inside definitely need some management. I asked him if he was the manager he told me he was not the manager was inside. Anyway, I told him my experience he tried to help me from right there best he could while on his personal break time. That's what a manager does. The Boss, the Hefe, The Head Honcho gets things done and so do his slappos or they ain't there anymore. It's a tough economy, it's a buyer's market especially with so many jalopy parts to be had. I drove two minutes in my crate to a different joint, the fella there says, "What can I do you for" he shows me the parts I need, I lay out the greenbacks, I'm done. I'm also done shopping at O'Reilly Auto Parts. I mean as soon as I drop a dime on this store with corporate. Then I'm done.

The service given by Brian was and always has been great! As…read morea woman mechanic myself for many years, and husband for over 50 years, we really appreciate Brian at this location. He is always helpful and knowledgeable which is wonderful in business. The time it takes to get something done with PERFECT results is and has always been a very good experience. Thank you, Brian for all the hard work and your faithfulness in your work. We really enjoy doing business with you. If you want someone who knows the business and what they are talking about, go see Brian. He is the best in La Grande OR. I can't say enough. It has been a real pleasure to work with you. Fast, easy, efficient, that saves time and money. Can't get any better than that!

I rarely give 5 stars but have always found Jerry and the rest of the gang quite helpful. Unlike…read moreother reviews on this page, I have not found them disparaging to women. I have sent three of my daughters and my wife there on numerous occasions. They have been treated well and received great service. I am a lousy mechanic and sometimes get the wrong parts. Returns have been no problem. They are good not to sell me more than I need and will even sell me two versions of the same part to ensure that I have what I need and assure me that I can return whichever one does not work.