We chose Indy Decorative Concrete because of their reputation and referrals and were initially very…read morehappy with the appearance of our patio. We truly loved it. It was beautiful the first year, with only a few scattered popouts. Unfortunately, our experience over the past three years has been disappointing. Within the 3 year warranty period, our patio began developing widespread popouts. We reported the issue during the warranty window, repairs were completed, and an additional $800 was paid to IDC during that process. Despite the repair, which we appreciated, the condition continued and worsened over the past year. Most recently, June 4th, while simply rinsing the patio with a garden hose, additional pieces of concrete broke loose from the surface, further increasing our concern about the patio's condition and long-term durability. After the warranty period ended, we requested another meeting to discuss the continued deterioration. During that visit, much of the discussion focused on the normality of this condition, with comparisons to our 20+ year-old driveway and repeated suggestions that salt or another product may have contributed to the damage. We explained that we do not use salt on the patio and that the only treatment applied to the surface was power washing and sealing completed by IDC. During this same meeting, we were also told the warranty may have been affected because we had only paid to have the patio professionally power washed and sealed by IDC one time during the three-year period, despite yearly sealing being an additional service at our expense. This was surprising to us, especially since the deterioration had already begun and was reported during the warranty period. When we asked whether customers should reasonably expect a properly installed patio less than four years old to deteriorate in this way, we did not receive an answer. We were offered an additional repair option at our expense, but were also told there was no prior experience showing whether the proposed solution would stop the issue long term. Because we wanted to better understand what we were seeing, we sought opinions from other concrete professionals. Based on those conversations, we have been told the condition appears likely to be ongoing and that repairs may require repeated maintenance and expense over time rather than a permanent solution. We were advised that patching and refinishing may improve appearance temporarily but would most likely not permanently stop future popouts. Complete tear out and repouring was recommended since repairs would be costly and temporary. We understand concrete can naturally have imperfections, and we never expected perfection. However, our contract references minor popouts, while what we are experiencing is widespread deterioration that began during the warranty period and continued after repair. Based on the condition of our patio, which is not yet four years old, along with the professional opinions we received, we do not believe this reflects normal concrete imperfections or the quality of work IDC promotes and are concerned something may have gone wrong with the original installation or materials. We are sharing this experience so future customers can ask detailed questions before signing. What level of deterioration is considered "normal" in the first few years? What does "minor popouts" mean? What happens if a repair completed during the warranty period does not resolve the issue? And what long-term solutions are offered if problems continue? We genuinely hoped and paid for a better quality product and wish this situation had been handled differently. We are left with a patio that is not quite four years old and continues to deteriorate.

From planning to finished product, this was an absolute fantastic experience! I appreciated the…read moreassistance (and their patience with my indecision) in picking the best colors, textures, and design to match my house, the punctuality and professionalism of the crews, the overall communication throughout the project, and of course, my fabulous new patio! It looks amazing. Thank you Indy Decorative Concrete!

This company was fantastic to deal with. They actually answer the phone and get back to you timely…read more You can email photos to them to help the quoting process, which was so helpful. I will be calling them for all my chimney needs. Excellent service, great techs, great pricing and cared about our situation!

Expensive for a simple fireplace cleaning. Technician was competent but not very responsive to my…read morequestions. They probably spent 15 minutes cleaning my fireplace. Overall the experience was just ok. I'll probably look elsewhere for my future fireplace maintenance needs.

Got quotes from several roofing companies to replace our aging roof ( over 20 years old). Several…read morewere very good. What set Indy Rooftops apart was the overall value. Jack who was our sales/ consultant was awesome as was Teddi who is a manger. Very responsive & great at answering questions. We were able to get a great deal on a metal roof. The crew did a great job. Dedicated, friendly, & very hard working. They didn't rush but worked methodically as they should have. There was supervision when needed but they knew what they were doing. They also made sure to diligently clean up everything after the tear off including another run with the nail magnet the day after tear off to make sure everything was picked up. I urge anyone looking at replacing or fixing their roof to contact Jack at Indy Roofing to make sure they get a great honest estimate.

Bradley from Indy Rooftops quickly responded to my service request to take a look at a poor repair…read morejob previously done by a separate contractor to fix a leak in my ceiling. After submitting a request online, Bradley contacted me first thing the next morning and scheduled to come by the house later that afternoon. After explaining on the phone my problem, he communicated his suspicions of the issue and stopped by later to confirm. Turns out, the issue wasn't with my roof but a loose/leaking exhaust pipe in my attic that apparently someone had stepped on at some point in the past. Although he could not perform the repair as it was a plumbing issue, I truly appreciate the great customer service and sanity check he provided. If I ever need any work done on my roof in the future, I know who I will be calling!

We hired Booher to remodel our master and guest bathrooms. Their staff is incredibly friendly,…read morehelpful and knowledgeable, as was/is our project manager. Their work was timely, efficient and the end renovation is superb! We'll gladly consider consulting them again for future projects. My rating for Booher is a solid 5 out of 5! Janice Canganelli

Booher remodeled a couple different areas of our house recently and we couldn't be happier! Booher…read moreis a very professional company in every manner. They did an excellent job paying attention to details and communicating with us at every step. They return calls and texts on a timely basis! In areas that needed further attention, they always made sure small details were "right." The members of their team are experienced, knowledgeable, and enthusiastic in what they do. We would recommend them in a heartbeat!

Adam's Home Service is reliable, fair and willing to go the extra mile. Please contact these guys…read moretoday for all your home improvement projects.

Ultra Dry Roofing is a Professional, Reliable Roofing Company in Indianapolis! We enjoyed working…read morewith Kiel. My family and I highly Recommend this roofing company because they give an honest assessment and don't try to oversell.

Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

First install of my wood stove didn't go so hot. But Troy at Chimney and Masonry Outfitters got…read moreout right away and agreed to redo the install. He was extremely professional and responsive and he got the job done right. Sometimes things don't go right - but these guys care and will work to correct mistakes. Would definitely hire them again!

We bought an older home and the chimney needed repaired before we moved in. They worked well with…read moreus and the job went quickly. Four years later, when we had our hot water heater replaced, we found out that the vent that was installed for the furnace and the hot water heater hadn't actually been venting. This was verified by the installer of the water heater. I tried calling to discuss and could only get voicemail. They called back the next day and could send someone out to look at it for over $300.