We have two older dogs and a recent rescue who is nearly 2 (we think). We appreciate the…read morepersonalized service that we get from YPS. Grooming is a plus to make this a one stop shop where they know our dogs and greet them by name. We recently engaged Jasmine Contreras for some in home training for our new guy. Jasmine did a great job. She was thoughtful and worked to provide training that was specific to us and our household.

We love this for lace, and more importantly our dogs love going there. They get so excited when we…read moredrive up to the building. And I have so much confidence in the way they handle and care for our fur babies. I would not hesitate to recommend them for either daycare or boarding

We used Tails to Go when we went out of state for a week and a half, and Charlie was great! Our…read morehappy doggie was well cared for and everything was as it should be. He even worked with her on some training issues and walked her more than we had originally asked. He went out of his way to make sure that we got updates and pictures of how she was doing, which gave us great peace of mind! We're very pleased and we will definitely be using this service again!

I called Tails to GO! out of the blue because my daughter was visiting my parents in El Paso and…read morehad her new puppy with her. The pup being a Husky is incredibly energetic and was driving the household up the wall. Well, Charlie came in and gave a last minute consult. Boy did his experience and guidance help. Not only did Okeanos (that's the grandpup's name) do so much better but now, two months later, we are still using his tips and suggestions. I really am shooting for a full training session with Okeanos and my daughter next time we come back to El Paso. It's extremely difficult to find the kind of knowledge and genuine care that Charlie provides. You really have to speak to him to feel what I mean. Thank you Charlie for the concern and insight you provided to us.

In Home Pet Care was absolutely amazing! We recently moved to El Paso with our two kitties and…read moredidn't know a lot of people to help us watch over Yoshi & Peach during the holidays. Nidza was terrific and gave us so much piece of mind while we were traveling. She was very responsive and able to set up an in-home consultation within 48 hours. She asked us questions about our cats' care that we hadn't even thought of--no detail about food or water or habits or hiding places was too small. When we were gone, Nidza kept us in the loop every step of the way sending us texts, pictures collages and other updates about our pets. It was so lucky for us to find her--it's hard not to feel guilty and worry about your pets when you are traveling, but with her help we could breath easy about their care. We will definitely use In Home Pet Care again!

This place continues to be amazing…read more They always get us in within a day or two's notice and do an incredible job. Also one of the best prices around. Thank you Pet Heroes for taking such good care of our boy!!

Initially very kind and helpful over the phone and allowed me to bring my two labs as a walk-in…read morethat same day without an appointment. When I arrived, I had collapsible water bowls attached to both leashes. I dropped off the dogs and again everyone was very kind. When I came to pick up my dogs, I noticed one of the collapsible bowls was gone and asked about it. They couldn't find it and I asked for them to give me a call if found. My dogs looked very clean and the bandanas provided were very cute. As I was pulling out, I was stopped and told that one of the associates saw me drop something as I was getting out of my car when I first arrived to drop off my dogs, it looked like a frisbee - most likely the collapsible water bowl. But they didn't tell me when I dropped off the dogs and by that point it was gone which was upsetting but not a huge deal. When I got home, I realized one of my labs had a red and swollen eye. My dogs are very high energy, still puppies, and honestly need work on their training so I understand if she moved during and it was an accident but that is something they should have communicated to me. Although they were very nice over the phone and in person, the lack of communication means I will not be returning. Update: After the review the owner reached out with concern which was nice but nothing further was done. She was taken to the vet and thankfully no corneal abrasion but she does need eye drops 3 times daily for a week. Vet was unable to say exact cause but possibilities include shampoo/soap in eye, something having poked the eye, or strangulation. Again, I know my dogs are high energy so I don't believe it was any malicious intent of the staff. I do have pictures before and after so I do know that it occurred at the groomer's but am not faulting. Just advising if your dogs are high energy to consider grooming yourself to not risk this.