We have been customers for years and would never take our fur babies anywhere else. Excellent rates…read morefor grooming and we have used their boarding services many times. It's like leaving them with family.

From the owner: You're Pet Is Safe And Will Look Great With Us…read more Twin Lakes Grooming and Boarding is a locally owned and owner operated full service pet grooming shop located in Wilkesboro, NC. We have been providing our services for the community for over 20 years. We specialize in grooming your four legged furry pups. Some of our products and services include:* Dog Grooming * Hair Cut, Brush and Styled* Nail Trims* De-Matting* No Tranquilizers* Boarding and doggy daycare* Owners live on-site* Licensed by the stateAt Twin Lakes Grooming and Boarding, we're dog lovers and we want to make sure that your dog leave happy but most importantly looks beautiful. Our services include shampoo, conditioner, grooming and styling, ear cleanings, nails trimmed and we can provide anal gland expression. If your pup is matted we provide service to clean them up! Our doggy daycare and boarding will have your dog as happy as can be while you're away. We recommend that you call to schedule an appointment, but we do offer walk-in for nail trimming.Grooming Tuesday-Thursday, and boarding by appointment

my dog almost died when he was boarded there. They dropped my dog at my vets and never checked…read moreback in with how he was doing. It has taken almost a year to get him walking again he will never be able to play ball or run

What can we say? There are at least a hundred adjectives to use but we will just understate this as…read moreWOW. We are the pet parents of a stupendous (in our opinion) 6 1/2 year old Pittie named Sargent Major. We live in a pretty remote part of the state and normal every day sights such as cars, people and other "pets" are a rare occurrence. Hence Sarge isn't familiar with them and could be a bit aggressive when he encounters them. We have never boarded him for either daycare or extended boarding however we recently needed to have him at a boarding facility. Our nerves were way up there and the stress we felt was off the charts. My husband spoke to LAUREN and detailed our concerns, spoke of our love for and concern about having an unsocialized "puppy" who needed her services. We had spoken candidly with a few other people in the pet care field and we were informed more times than not that they were really not able to accommodate us (for which we were completely understanding). LAUREN asked all the pertinent questions, answered all of ours and suggested a one day orientation type stay for him to see how he would do (being his first ever time away from home) and to also see how they would be able to interact with Sarge. Night before we packed up his favorite blanket, his favorite toy, his food and snacks. The day dawned and Sarge was off to Fetching Ridge Pet Hotel and Spa. Sign in and drop off was a breeze. More comforting was how upbeat LAUREN AND STAFF were when we entered. The handoff was seamless and with a bit of apprehension Sarge was led off to his adventure. No phone calls from Fetching Ridge all day gave us confidence, apparently they must have been doing well at their trial. When we went to pick him up later that day a very smiling LAUREN greeted us and assured us that our day camper had done very well and behaved well! We received a full report about his free time activities, his feeding and interactions. When Sarge was brought out to us we were taking home a VERY HAPPY and TIRED dog. I realize that this has been a bit wordy, but I HAD to say in every sense with all the words that if you have a pet that needs grooming, boarding, daycare or all of it you MUST do your pets and yourselves the favor and allow Fetching Ridge Pet Hotel and Spa to take care of it! Sarge will be boarding there for 4 nights this weekend, we are headed on our own adventure with a calm and certainty that our boy is in the BEST CARE. Thank you Lauren and staff from the bottom of our hearts for caring for our puppy and us at the same time.

Our dogs love Jess and Dustin. Sometimes it's hard to get them back into the car. This is by far…read morethe best dog play and boarding service around. We are so lucky to have them. Your dogs will love them and you'll have a place you can trust.

This is our go to for watching our fur baby. They treat our pup as is he was their own. Drop off…read moreand pick up is made a breeze and our baby always comes home happy! Easy to work with on drop off and pick up times and days, and always easy to get ahold of! We couldn't ask for a better place to take our baby!!

My doodle doesn't love getting groomer due to a bad experience when he was a puppy. At the bark…read moreshack they take perfect care of him Great people work here

Caring and compassionate to animals. Not a business but a calling for these people. My nine year…read moreold German Shepherd looks fabulous after her deshed bath.

How can you not love the Pet Prairie? The property is very picturesque with beautiful landscaping…read moreand enough room for the pups to roam freely! My little cockapoo spent a week out there as we were moving and I know he got lots of love, lots of fetch time, and lots of dog socialization. The owner takes precautions in keeping the place extra safe during Covid which is highly appreciated. She wore a mask during the entire interview and staff did while interacting. Overall my experience was wonderful and I highly recommend them for boarding.

Just picked Happy up this morning after a week's stay with Lora at The Pet Prairie. She has slept…read moreall day. I think she had plenty of opportunity for exercise in the big field behind the barn. I arrived a bit early and had the opportunity to see Lora out in the field with all the dogs. Happy was wagging her tail and focused on Lora who was throwing a ball. I got the feeling that she is always 100% engaged with the dogs. Lora is very professional and follows all state requirements for running a boarding kennel. She understands dogs and helps each one feel comfortable in their new environment. I wouldn't hesitate to let Happy stay with Lora again.

Older facility that is maintained very well. Clean, and no smells typically associated with…read morekennels and grooming facilities. The staff is friendly and attentive.

Love this place . A peace of mind knowing my dog is in a safe and loving environment when I'm on…read moreholiday.

My dogs love Miss Betsy! They came home happy and relaxed. She knows her dogs! Thanks!read more

Amazing lady Miss Besty. She knows how to take care of dogs and gives loving care. I have used for…read moreyears and highly recommend her.

If you are looking for a great kennel for your fur babies, I highly recommend Fairwinds Animal…read moreStay. Koda had never been boarded and to say he had a rough start to his stay would be a huge understatement. Karen and her staff worked with him to ease his anxiety(and mine). I was given daily updates and when we arrived to pick up our sweet pup, it was clear he had bonded with the staff. This kennel is top notch and I can't recommend them enough.. definitely worth the drive from Winston Salem to Statesville! We have found our kennel!

Dropped my two Rat Terriers for a couple of nights while I went to Atlanta. The place was very…read moreclean and secluded (which I like) with a lot of land . The inside of the kennel has AC the out side was covered. They also have an uncovered area fenced off for the dogs to play. They have room for horses but they didn't have any the days I was there. The one owner I worked with was Karen. She was friendly, knowledgeable and knows people love their pet like children and she treated them that way. She made sure she knew everything she needed to know for caring for our girls. When I picked my girls up a few days later i was running a little late and Karen told me not to worry about it she will be there. When we got there she was out walking the girls and letting them play. The girls were very happy but tired from playing, but it made the ride back to Winston a little easier with them sleeping. I was very happy with the experience. This is the first time i have boarded my dogs with a kennel. I usually left them with friends. I have always worried about my dogs getting fleas etc. at a kennel because of past experiences. Fairwinds is by far the best kennel I have ever used. Its worth the trip from Winston

we have boarded our dogs here many times. they are very clean and I have no worries at all if my…read moredogs are safe and taken care of. they come back unharmed and seem happy. the one thing I would recommend to the staff is that they need to be MUCH warmer. they are very very blah when you come in and it seems painful for them to conjure up a smile. that does not mean they are bad with animals- I would just like the people interaction to be on a more professional and warmer level.

Never left a bad review for a business but that's about to change. Our dog has been boarded here…read moremultiple times and we've never had an issue until now. The dog was boarded for approximately 4.5 days. During those days , his medication was NEVER given to him. Of course mistakes happen, but what is the reason for answering questions while checking your dog in and filling out an instruction box if it's not going to be followed? Considering it was written down on his sheet and written in sharpie on the clear food container to give him medicine twice daily, I am not really sure how it's missed. Also maybe the fact there is a bright blue medication bottle inside of the food container , might be a clue that the dog is supposed to be taking medication with his meals.....? Lastly on this issue, the employees are instructed to make NO CONTACT with the dog, so the only job they have with our particular dog is to feed him and open the outside door so he can use the bathroom... bare minimum if you ask me:) but of course things can be missed and mistakes happen. Onto the next issue- Melissa the "manager" who seems to already have a few reviews with her name in it , in no way shape or form helped in this situation. As someone who has experience in management and customer service, I can absolutely say the customer is not always right but in this situation, this customer is "right". When my mother called concerned and upset this morning once realizing our dog didn't receive his medication for the entirety of his stay , she was met with no empathy or concern for the issue caused by employees "mistakes". All she had to say was "I already said sorry". She then proceeded to mock her by saying "blah blah blah" while my mom was speaking . Then hung up on her. Now if you're going to mock a customer over the phone , I would maybe suggest being smart enough to mute the mic or make sure it's completely covered up next time Melissa. Also maybe act like an adult who knows how to handle a customer complaint if you're in a management position. Simply saying sorry in a sorry ass tone doesn't really cut it for a customer who found out her dog wasn't given his meds for 4.5 days. That isn't going to cut it unfortunately. Was there really anything that could've been done today/on the spot to smooth over the issue? No, but all it takes is a guarantee that something like this will never happen again and maybe an empathetic sorry next time. My mother didn't even ask for a refund /credit for his next stay, she was simply wanting to voice a very serious concern and get some answers. Lastly- I went by the establishment at 3:30 to get the owners information and the doors were locked, lights were off and no employee was visible through the glass doors. Now if I am reading the hours correctly, which I am, it says Mon-Friday 9am-12 / 2pm-6pm. So why the doors were locked and lights off during business hours, I don't know. My sister then called the phone number after we left and the automated message says something along the lines of "if we aren't answering , we are helping other customers"..... What customers could y'all be helping if the front doors are locked and the lobby is empty??? Yea that one doesn't make a lot of sense. Anyways Melissa told my mom the owner was out of the country and she "could talk to her" when she gets back. I am sorry the owner will have to handle this situation when she gets back from her trip because the manager left to handle business operations , clearly couldn't handle it and made what could've been a simple fix, a much bigger issue. The first time we boarded our dog there, we felt comfortable enough to leave our dog there, and they let us know they could absolutely handle him and his needs. Unfortunately Melissa ruined that today and we obviously won't be back again.