If Cappiello is gone, that would help. He was abusive and wholly ineffective. I had been injured at work. I had to find another doctor who quickly helped me and enabled me to return to work. read more

( Emerge Ortho) Walked in around 11:20 and was told that there were seven "walk-in's" in front of me. I decided to make an appointment instead and she asked "what body part?" and I told her my hip, then she told me the first available appt was in 16 days! so I opted to wait.... And I waited...and waited. I watched an older gentleman walked in 45 mins or an hour after me and heard him being told that there were 15 people in front of him, yet he was called 20 minutes before me!!! Then I watched more and more people get called that came long after me...and I kept approaching the desk and they would say "you're next, they're preparing your room" and then they'd call another person that came in an hour after me, and then another and another. First I was told there was only two doctors, then that there were surgeons and they had to see certain (walk in?) clients and then they said there were 12 doctors?! After being in there for 2 hours freezing to death in their ice cold waiting room shivering uncontrollably, I truly started to lose it and they finally took me back! I don't know if I was bumped intentionally or what, but things are not run fairly there. I love Dr. Gabarino, and I would give him five stars, but their "call system" is an unfair mess and almost traumatizing! After finally getting out of there 2 1/2 hours later, a lady exiting at the same time as me, had exactly the same experience as me. She was also a walk-in and saw people get called that had arrived as a walk-in looooong after she had been there and seemed be getting bumped, while she was frozen to bone in their waiting room wondering why she had not been called. I used to love this Clinic, but this was truly a miserable experience. No, don't ever go as a walk in. Make an appt or don't go at all. read more

10/29/2019 Horrible place. Over a year now since I went to them for an injured foot. Now I'm receiving collections for procedures that I had to have done numerous times because of their incompetence. I should have listened to everyone when they advised me not to go there. They will milk you for every little thing even with good medical insurance. Stay away. read more

Walk-in's are welcome! Turns out, I have a stress fracture in my foot so I will be in a boot for a while. Thanks Blue Ridge Bone & Joint! So, this place isn't the prettiest. It's a little dated and the people behind the counter seem totally frantic which can make some people uneasy since it is a doctors office. They got me in quickly without too much sitting and waiting. Gave me an x-ray, gave me a boot, and I was on my way. The staff was friendly and it wasn't the worst experience I have had at the doctors office but I was pleased with the time management on their end. I will be going back in a few weeks to check out my foot and make sure it's going well! read more

Blue Ridge Bone & Joint - Getting this bad boy x-rayed - Orthopedists Near Me - Asheville, North Carolina

Con artist doctor visit. I am still refusing to pay for my visit, and it is a shame my insurance paid this place hundreds of dollars already. "Dr. E" Spent 5 mins talking to me and not really listening as I explained the history of an injury. Doctor had the nerve to disagree with the findings of an actual MRI that I brought with me and told me there was NOTHING that they could do for me. I then went to Southeastern Sports Medicine where the doctor was AMAZING and had nothing but treatment management options including a knee brace, joint injections, PT, and future surgery options read more

I was a patient of two doctors at this practice, and have nothing but a glowing report to make from the office staff to the doctors. I had bilateral knee replacement surgery as well as dual carpal tunnel surgery. The months dealing with this practice were very positive. I was welcomed by a busy, but well-trained efficient staff who accommodated my every request. The billing office was very patient to explain everything to me. And the doctors were the best that I have ever had. Top notch! Highly recommended. read more

First of all So many people complain about the wait at doctors offices. It is just anticipated and I think also forgotten when the doctor actually spends time with you that means somebody else is waiting in the waiting room. So yes we did have a wait but once seen I felt very comfortable about the care, the careful listening and explaining of potential symptoms and results of exam and x-rays as well as the treatment plan prescribed. Both the medical assistant and the doctor were courteous, concerned and good listeners. I would recommend this clinic without a doubt. Thank you. read more

The wait times are absolutely horrendous. I don't understand why I pay upfront before the service, just to receive such despicable customer service. I spent 20 mins in the waiting room, which is pretty good. Now I've been in the patient's room for 40 minutes. The office is not busy, it makes absolutely no sense, for a patient to be waiting this long. I was told they'll be with me "shortly" which I guess shortly for them means 2 hours. Disgusting! read more

Broke my foot and had to go in several times for x-rays to see how it was progressing. My doctor was really nice, but I waited OVER an hour each time I went after they did the X-ray to see the doctor. It's so unbelievably frustrating! I hope I never break another bone just so I don't have to waste so much time here. read more

Waiting 20 minutes to check in at the front desk is kind of unbelievable! Seriously, you have people with bad knees and bad backs and you're asking them to wait in line for 20 minutes on a Tuesday morning-with no emergencies to take care of- is unacceptable. Dr. Saenger has a great reputation and seems to have done a very good job with my wife's total knee replacement. Time will tell, of course, as she's only 2 weeks post-op but no complaints with Dr. Saenger. read more

I saw Dr. Cammarata for a broken finger. He was brusk and non-communicative. The 3 times I saw him, he looked at the X-ray that had just been taken, examined my injured finger and ordered a splint. He was non-communicative and gave me no information about the healing progress of my break. I had to walk out of the exam room and find him to ask my questions. He made little eye contact. He did nothing that made me feel cared for or seen as a whole person and not just a broken finger. The front desk is disorganized, with little space for all of the people working there. They frequently had to ask one another how to do something. I DO NOT RECOMMEND Dr. Cammarata. read more

Horrible. Dr. Cammarata is mean, has an attitude and I will never go back to them. I'd rather go to NYC where they have real doctors. They don't care if you're in agony. No pain meds. A heartbreaking experience. First do no harm doesn't apply here. BEWARE. You will regret it. I was a healthcare professional. I know a good Dr when I meet one. There are no good doctors in this practice. It's a joke. read more

Good luck! They refuse appointments and are incredibly rude. I have been trying to call for weeks to get a follow up appointment for an injury to my foot and ankle. They refused to switch doctors when he had no times I could come in. Then told me I could only see the doctor I started with even though he had no appointments. So I could come in and get fired from my job or not come in at all. I kept calling and finally got a nice person who informed me the doctor I had been seeing was not even a foot and ankle doctor and scheduled me with another doctor 2 weeks out. So all told I will have waited 5 weeks to get an appointment as my ankle has continuously gotten worse. If you are at urgent care or the er and they do a referral BEG them not to send you here, anywhere but here. read more

Treated like a drug addict trying to get meds. Pulled the muscle from my shoulder to neck. Was in a lot of pain. Was interfering with work. Dr. wouldn't do or give me anything for the pain. I was to just suffer until I started therapy the next week. Pffft! In the meantime I contacted my MD who prescribed muscle relaxers and I found a video on YT for stretches that were awesome and helped to alleviate some of the pain. read more

Dr. Edward Lilly at Blue Ridge Bone and Joint is a superb surgeon and an exceptionally competent physician. I have seen him for over 10 years for elbow, shoulder, and spine issues. As my elder friends will agree, he is also not bad to look at. Sheila Anthony read more

Very poorly managed practice. We have seen 3-4 doctors at least, who are good, but all rushed, too much so, I think. It is nearly IMPOSSIBLE to reach anyone on the phone, an issue I've been dealing with all summer. All calls are directed via a central number, which can leave you on hold ("Your call is very important to us...") forever, and, when you then ask fir a certain person, office, or department, you get put into a queu that NEVER answers (4 attempts today; I gave up). Before someone says, "Welcome to today's medicine," I'll say I'm 71 and have relationships with too many doctors in BC and FL, and this is far and away the worst to deal with administratively, which colors the whole relationship. read more

I can't comment on the care of this organization because I was never given a call back. My son broke a bone Friday night (Dec. 20). After being seen at the ER we were directed to call Otho Monday morning (23rd). I made the call at 8:15. I explained that he had been seen at the ER and that I had the Xrays and notes. The girl seemed like she wasn't understanding anything that was told to her. I had to repeat myself multiple times. She said she would send the note back to the doctor. We waited several hours before calling Carolina Hand who worked us in immediately. Today, (Dec. 27) I still have not heard for BRB&J. I called to make someone aware because if it's happening to me, I am certain it is happening to others. They explained that they didn't get my records until the 24th. I explained that I had my records. I understand they were closed on the 25th but no one called on the 26th or 27th. If you're too busy for new patients... you should make that known! This is a poor way to run a business! read more

Very long waiting each time I had to go. (Kind of feel "nasty" when you leave the place too. Dr. Groh is one of the most arrogant doctors I have ever came in contact with. Went for second opinion and Dr. Groh had missed a significant tear in my rotator cuff. (But if you really are only looking for pain pills, this is the place to go!) read more

Dr Werner Brooks performed total knee replacement for me July 2017 . From the beginning after the operation there was little pain. I used a walker for 3 days then a cane for a couple of weeks. It was amazing how fast I regained full mobility. I strongly recommend Dr Brooks! read more

My daughter broke hand while on vacation in N. Carolina. The folks who worked with her were very kind, answered all her questions and sent her on her way with a pretty pink cast. She had a bad experience at the hospital getting x-rays a few days before, so this was a very welcome experience. Thank you BRB&J for taking care of my kiddo. read more

What a mess of an office. Called 3 weeks to get surgery scheduled. Never a call back. Finally had to go there and then was made to wait 35 minutes as the scheduler finished her lunch. I asked for the office manager. She wasn't in that day. She needs to be there EVERY day the way that office is running. The next day the scheduler called me to schedule my surgery, not even remembering I'd been there the day before. Went to the wrong address (they've moved and not changed the address on this site -- beware! -- and another person came in right after me having gone to the other place too. Poorer communication couldn't be found in Asheville. read more

I'm sorry, but it should not be impossible to get a prescription for over 24 hours because a Doctor is in "clinic." I would have been better off going to the ER. I was fine with spending nearly 3 hours here yesterday to be seen, but after calling at 9 am to say I'm in incredible pain and couldn't sleep all night, there should be some way that a prescription can be picked up by 5 pm. This place is ridiculous. read more

I went and saw Dr Groh for a broken finger. He diagnosed my problem and scheduled surgery for next day. Surgery was excellent and follow up has been very timely and comprehensive. Very pleased with his skill and interpersonal touches. Highly recommend. read more

Not the friendliest place or the fastest service. They could try harder to make it a friendlier and faster paced office.

Everytime I come here, I wait a half hour in the lobby and 30-45min in the room waiting on the doctors. They have the worst time management of any doctors office i've ever been to. It would be nice if they made a discount to your bill for the time and money it takes out of your work day. They have no compassion for your time. read more

hi my daughter is a paient of Dr. Mangone she just had her operation a month ago now is in sever more than before may daughter and i have called many time to see what to do his answer is nothing do nothing that made me very angry he wont call in any meds to ease the pain i am looking for another dr. because of this he basicly doesnt care and doesnt know the pain im in beware and i hope that he doesnt do this to you read more

Be prepared for a LONG wait, easily over an hour. I've had three visits with Blue Ridge and every visit was over an hour wait and then I received less than ten minutes of time with the doctor. I highly recommend finding a different place for orthopedic work. Their front desk staff has minimal interpersonal tact and this place it truly a waste of time. read more

I have had a wonderful experience at Blue Ridge Bone and Joint. I went to another practice which misdiagnosed my back pain as ligament inflammation. Less than a week later I could barely walk and went to Blue Ridge's clinic for a second opinion. I was able to get in very quickly and the receptionists were very warm and friendly. I saw Dr. Burnworth who was very compassionate and understanding. He took x-rays, did an exam and knew right away what to do. He also set me up with an MRI which confirmed a bad bulging disc and herniated disc, as well as an appointment with a spine specialist. Dr. Burnworth called me in 24 hours personally to tell me the results of my MRI rather than making me wait to see the spine specialist. He was very understanding and encouraging as a runner himself, how difficult this pain was and took a lot of time to answer my questions. I also saw Dr. Goebel who was fantastic and so informative. He was very supportive about avoiding surgery and trying physical therapy first. It was so nice to have doctors who are on your side and understand how hard it is to be an injured athlete. I never had to wait long to go back to the exam room or wait for the doctor. They are very efficient here but also really take the time to help you! I highly recommend, I won't go anywhere else. read more