My Verizon iphone was not holding a charge well and had several other issues which were beginning…read moreto interfere with normal usage. In visiting Donta at the Harleysville location my dreaded fears turned into an experience well worth having. Donta was very personable and especially knowledgeable, professional and efficient! He offered numerous options, explained so many things and setup and transfer went very, very well. I left having made a very special new friend and with remarkable savings!!!

The customer service with Justin went over & above helpful. He was patient and very knowledgeable…read moreabout answering multiple questions about the new iPhone & older iPad I have. Helped resolve many issues I was having.

They are the worst. Expensive bad customer service. Sell you things you don't need and then you…read morecan't return them because you have no time to return.

I was in Hegins, on Park Road today, and we had this guy in a Comcast truck show up. He blocked…read morethe yard when he parked to inspect a pole, and when asked to move, he got angry, stayed out there for another ten minutes, slammed his door angrily, and then finished by flashing his headlights on high at me and a neighbor while we stood by and waited for him to move. I like the service, but their linemen need some anger management.

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

We've had the new-horrible IPTV for over a month. It's probably cheaper for them but it's not…read morebetter than cable for us. The new equipment shouldn't have been a surprise and I hate it. My spouse knows the internet will come back eventually (and it's still an issue so they get no leeway from me and we're paying almost $400 a month (it includes HBO ($17) and HDTV. TRY ANY OTHER SERVICE BEFORE THIS COMPANY. IT'S BAD in every way. Support, when not local, most of the time has no clue what they're even talking about. We have 3 tvs and 2 are within 20' or less of the modem/router on 2nd floor. 2nd floor tvs do the same thing - they drop the internet (and it may be throttling by astound, I don't know). One tv got moved from one room on the 1st floor into a fairly open are in a room right across from the room it was in for 7 years. They changed how the screen (tv) is viewed and it cuts off part of the screen with the FF, rewind, pause. It's annoying and interferes when I'm trying to read something. It does a weird auto rewind too many times and I'm pressing the right button. When I go back into the show, I often have to ff it to where I think I left off. rcn, do this ten times in 30 minutes and tell me how you feel. I'm ready to throw something at rcn/astound (not our tv). The signal on the internet drops too much on all tvs. I had a recorded show on and it kept coming up with three circles (so the internet usually drops when that happens and in ten minutes, I've had to disconnect the damn internet and reconnect it again 4 x). I changed rooms and tvs. rcn/astound/jackie don't respond to this - words are bogus as is the name. I went from being frustrated a lot to being frustrated and angry with the company every time I try to watch tv. I'm one person out of two and my vote for about 8 years has been to ditch the company. That's the only reason it's still here.

Worst ever!!! The internet and TV is always down. today it has been down for 6 hours so far and…read moreis expected to be down several more hours. Their customer service is useless.... if you can get a live person. We went with them to save money , they talked a good talk when they are trying to sell you the service but it is totally not worth it. We are going back to Comcast. it may cost a little more but we never had all this service interruption. Stay away from this company.

Great service Direct Sales Rep George Merrick is very…read morehelpful out of the Pittston office He went above and beyond helping my transition from Xfinity Contact George directly for service at 570-290-3734

I finally got rid of service Electric! I'm with Xfinity Internet now and I'm getting way faster…read moreInternet for cheap. I didn't realize that service Electric was given me 245mb per second that's shit Internet and I'm with Xfinity I'm getting 1000mb per second and it's way faster!!!! Service Electric sucks really bad I'm glad I got rid of them thank God my PS5 and Xbox series X is running much faster and downloading games faster too. Thank God for Xfinity Internet. It's much better and faster too. I'll never go back to service Electric they suck ass. I'm glad I made the switch to Xfinity thank God!!!!

I have been an SCTV Cable Internet customer for about 3-4 years and have nothing but good things to…read moresay about it's performance, reliability, speed, equipment, and customer service. The setup was easy and we got the equipment we needed with no problems. (We decided to rent the modem router, not purchase our own. The cost is very reasonable.) We have had only a handful of outages in those years, and every one of them were very brief. Their pricing is reasonable compared to other companies. I just spoke with their Billing department to make a change to our account. I got a real human being very quickly. She verified my account and made the change while we were talking, and was very professional and helpful.

Service Electric is terrible, everything is slow and buffers even after we went to a higher tier,…read morepaying more. They have a monopoly in Hazleton/West Hazleton and it's terrible service

If there was another cable company available in my area, I would switch immediately. Cable and…read moreinternet goes out frequently. When you call the number listed it's an automated voice that basically does absolutely nothing. It tells you they will send a signal of some sort to your cable box & that should clear up the problem. Well, it does not change a thing. Cable and internet still down. There is no option to speak to an actual service representative to assist you. At almost $300 a month service ought to be much better than an automated answer that is useless. So value for what we pay? That's a joke! To edit this review, after about 2 hours I was able to connect with an actual human being. He was very helpful and did what he could on his end to restore service. He sent a technician out to my residence to check the in home equipment here. As it turned out, the issue was more complicated as it affected a number of homes in my vicinity. They were able to fix it a few hours later. Fingers crossed it doesn't go out again!

Requested service to repair the cable leading from the modem to the wall. Technician MARK responded…read morewithin 2 hours of my call. Repair completed within 20 minutes and Mark extremely professional.

I have had their service for only 25 hours. And have been disconnected 3 times. Unable to watch…read morelive TV. Had to use my personal Fire Stick to get any sort of shows to watch. My 1 TV is not connected to their remote even though the tech said we were "good on all TV's". Not happy. Before you switch. Seriously think about it.

Moving and my spouse had to have fios. All the other utilities were easy. Verizon wasn't. New…read moreservice came with all the lunacy I recall from years ago and more. Just making the request took over an hour. The web site didn't work, they couldn't confirm my address, they couldn't handle a request to start on a given day. I hope it works perfectly, hate to think what will happen if we need help. And it's expensive. What starts with tears ends with the tears. Or so they say.

Verizon has without a doubt THE WORST CUSTOMER SERVICE I've ever encountered. There are hidden…read morefees, no human beings to talk to, the worst communication about services and fees of any company I've ever encountered - pretty hilarious considering they are a communications company. Verizon will NEVER get another $$ of mine EVER. And I want to pass the word to anyone considering purchasing anything from them to RUN AWAY.

I had the worst possible experience dealing with this cable company. I moved to a new location and…read morehad to cancel service temporarily . Two days before i was scheduled to move I checked my bank account and saw Direct TV had taken 500 hundred dollars that I Did not authorize, I then called to find out why they had taken my money being that the temporary cancelation was free because when i moved in my new place the service was going to be turned back on. When i called them i spoke to several different people and no one could answer why 500 hundred dollars was missing from my account, they tried saying it was not showing up on their end so i had to have my bank fax over a statement showing that they in fact took the money. one woman i spoke to was very nasty to me and told me i would have to wait 5-7 days so it could be reviewed..i was furious about waiting because i needed the money to move, i then demanded to speak to someone else and eventually she hung up on me. My bank said they would then take the situation over a gave me the money back. After I Got settled in my new place i then called to have service turned back on(against my better judgement) they sent a guy out to my house and when he arrived he looked around and said he did not have a ladder or the proper tools to install the equipment....I again was furious and called his manager and he said he would come out to install it and he never showed up. I called Direct tv again a few days later and had my service terminated. The way i was treated throughout this whole experience was unbelievable i will never deal with this company again!

From the owner: JR Communications has been serving the Northeastern PA area sInce 2009. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers. As your local authorized DIRECTV Dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).