Ordered flowers for a friends 60th birthday for same day delivery. When I called that evening to wish them Happy Birthday and see if they had liked the flowers, the flowers had not arrived. She spent her birthday thinking she had been forgotten. They finally arrived about 8pm that night looking wilted. How very disappointing! read more

I ordered flowers for my mom's birthday in plenty of time, they didn't get to her in time. The man claimed they were late because Door Dash wouldn't deliver them? When they did arrive, they were not what I picked and definitely not worth nearly $70. Disappointing. read more

This was a great experience. Michael did a great job helping us with our mothers casket spray. We told him what she liked and the colors and let him do what he had in mind .... It was absolutely beautiful and he was right on it it was our mothers to the tee.... Again thank you Michael would highly recommend..... read more

I ordered flowers online for our anniversary. They never arrived. I called several times and it went to voicemail. I finally had to dispute the charge with my credit card company because I could not contact them. DO NOT USE! read more

Extremely displeased. The flowers were not delivered as requested. An email on the status was sent without a response. Phone call messages were not returned. Five days after the order they finally answered the phone. My order was cancelled with a refund. Would not recommend under any circumstances. The level of customer service was atrocious, in reality, it was non-existent. I asked what the problem was and they hung up on me without a word. One star is one star too many. read more

Michael from Blue Ridge Floral Design helped me with an orchid arrangement for my friend's 40th birthday who lives in Black mountain. I'm in Texas and wasn't sure who to use, but I'm happy I called here because they delivered a beautiful arrangement and put into a lovely planter. Michael was very helpful and they sent me a picture of it once it was delivered, which I appreciated. read more

DO NOT USE THIS GUY! If I could give a zero rating, I would. Absolutely the worst customer service I have ever dealt with. Not only did Michael not deliver the sympathy flowers to the funeral home on 9/02/21, which I paid for on 8/27/21, he did not contact me to tell me he didn't deliver them, nor did he refund my money. Had I not finally reached him, I doubt I would've ever heard from him. I only knew they weren't delivered because a family member was there and told me. I called several times, sent FB messages, emails and left voicemails with ZERO response until he finally answered the phone one time. He was extremely rude and unprofessional, told me he was very busy, and was an absolute jerk about the situation he created. He then told me he had planned to deliver the flowers the following day to a family member but didn't because I requested a refund. He didn't bother to check with me to see if that is even something I wanted. Had I not asked for the refund, he would've just done whatever he wanted and charged me the same thing, which was not what I ordered. He told me the amount had been refunded. It hadn't. He told me he had a confirmation of the refund and would send it to me. He didn't. He then told me - in a very ugly tone - that I would receive "every penny" and threatened to hang up on me. Days went by and I received nothing. I called again and told him I had not received the refund and had not received confirmation from him that he promised days before. He claimed he never told me that. He finally texted me a screenshot of a PARTIAL REFUND that he did 2 days after he told me it was already done. I finally received the partial refund but contacted him to tell him I did not receive "every penny" and the balance needed to be refunded immediately. He claims he contacted whoever it is that did the refund on 9/13/21. It is now 9/20/21 and not only have I not received the balance of my refund, I have contacted him twice in between with again ZERO response from him. I will be reporting him to the BBB and will show up on his doorstep the next time I'm in town to receive the balance of my refund. read more