We rented out a cabin to stay with our family, which happened to be 3 families with children. It…read morewas about a perfect setup for us, given the difficulties of traveling with two kids under two. The cabin came fitted with appropriate child gates and had pack n plays for them to sleep in. It also had enough for us to be comfortable and entertained together, on the mountain every night when we put them to bed. They probably undersell their amenities, so be sure to look for everything they have to offer. Overall the cabin was very clean, the terms were reasonable, it had everything we needed, and the view/location was perfect. If you're traveling to the area I'd definitely recommend looking into their options.

We rented the Breccia cabin, which has a screened in deck with jacuzzi. Fire pit and charcoal grill…read moreoutside, plus gas fireplace in living room. Loft upstairs with a small bed. Room to fit inflatable bed. The place is well maintained. Checked out Luray Caverns - amazing. Of course hiked in Shenandoah National Park and what a pleasure soaking in jacuzzi afterwards. Love, love the quiet!

I had to find a quiet place to stay before visiting family in Virginia. Oh my gosh! What a gem of a…read morefind. This part of Virginia is the most beautiful countryside I have ever seen. The accommodation is perfect. Everything you could possibly need or want. I opened the door and found a sweet welcome note along with some very delicious local wine. There are trails to explore with beautiful hard wood forests. I saw some does with very young fawns, lots of birding and lightening bugs! There is also a swimming pool to enjoy. I want to live here!

We spent two days at the Carriage House and it was the perfect escape from city life and the daily…read moregrind. The house itself was beautiful and spotless. The grounds were lovely and all of the critters (resident felines, mini horses and donkeys) were exceptionally friendly. The location is close to a few different towns and Shenandoah National Park, Skyline Drive etc. Easy rental process, secluded and peaceful. 10/10 we're already planning to come back next year.

My stay at the Adams River House was great! The house was spacious and beautiful just like the…read morepictures if not better. The grounds for Allstar and Outlanders were huge and I wish I knew more about it before my visit. We didn't have time to check out the river area & activities. The views were amazing. My group and I loved the hot tub and the firepit. The staff were great & really helpful.  They give you a list of items to pack -- but we did not realize 'extra' toilet paper and towels meant bring our own supply. Not a huge deal, we had to make a walmart run anyway.

We stayed at the nest cabin The area is beautiful…read more It was very clean and pleasant I would like to recommend the owners replace the mattresses in both rooms My husband and I tried them both It was like sleeping on a gravel driveway with a blanket thrown over it But the rest of the cabin was great We enjoyed it

Found bed bugs on night 1! Thankfully we had not yet gotten on the bed or put any of our stuff on…read moreit, but this meant the room and bathroom were off limits ,although we needed it to accommodate our size group. Customer service was apologetic, but offered little solution for this huge (and disgusting) inconvenience. After many calls back and forth we did get an air mattress that we place in the dining room for the rest of the stay and offered a partial refund. The house also seemed like it had not been cleaned properly. The bedding and bathrooms had hair all over and some were stained. No paperwork has been received, so at this point, who knows if they will honor their word with the refund. Bed bugs aside, the house was in a quiet neighborhood and close to the lake.

Arrived with my family on Thanksgiving! I am the only one who had been to Deep Creek and stayed…read morewith this company before in the bedroom my brother in law and his fiancée were in had BED BUGS!!!! According to pest control it was a infestation and whomever cleans the property does not do a deep clean. Nuff said! We found hair in numerous places. Also we noticed that room was the only room to have pest plug ins in the walls. I believer they may have known it was an idsue prior to receiving us. What are the odds??! The weather was crazy we were about 3-4 hrs away from home and most places were booked its Thanksgiving. Its a group of 14 of us the youngest is 18 months and the oldest 69. First Thanksgiving without my grandmother who passed in February of this year. Too exhausted to get into anything else about this needless to say all they did was to offer us $350.. Happy Thanksgiving

We stayed back in March and were disappointed. They have a lot…read moreof rules but they apparently don't apply to everyone. The cabin across from us had a group of men who were drunk, loud and obnoxious and nothing was done. The owners live right below that cabin and had to have heard them because we were the only other cabin occupied. We wanted to spend a long weekend just relaxing and couldn't sit outside not only due to how loud they were, but the obscene language that was used. Also, I know it was off season, but we couldn't even go for much of a walk on the grounds due to horse manure all over the place. Area was nice, but we wouldn't be staying there again.

Steer clear. Cabins are nice but the grounds are not well maintained. Horse manure everywhere and…read moredogs barking in kennels all hours of the night. Felt bad for the three horses on site, super skinny. Clearly neglected. Better options in the area.

Pictures speak for themselves. No privacy at all as there's multiple cabins that surround this…read morecabin. Hot tub had a gross rust stain. Mold in coffee pot. Dog hair all over the cabin. Bathroom is on the main floor. Bed room is upstairs. Must use a spiral staircase to get up and down. Spider webs throughout the cabin. $5 a bag for trash unless you take it yourself. $10 a day wood charge. $300 deposit that's supposedly refundable. Over all we felt there was much privacy give there wasn't any curtains on any of the windows on the main floor. Super steep hill with hardly any lighting to get to your cabin after dark. Seeing how dirty things were really makes me wonder if the place had been properly cleaned before us getting there. We did reach out to management and their response was they would have sent someone out to "clean " all this up had they known sooner but they would go ahead and let the cleaning team know about these issues.... Also I'm not sure how this could be advertised for families but there is only one actual bed and it was a queen sized bed. I couldn't imagine a family staying here and being comfortable. We stayed in Eaglet Cabin.

We made the mistake of renting the Eaglet cabin with shenrent.com. I am heartbroken to say I would…read moregive zero stars if I could. What an absolute nightmare. I've stayed all over the country and throughout europe and I've never had hosts who cared so little about their guests. We were so looking forward to this trip! We paid a premium price of over $300 a night after it was all said and done, so we could have a private cabin with a private hot tub. It would've been a third of that with other hosts, but we paid more to have the hot tub. So imagine our distress when we arrived to our modest cabin to find a dirty, cold, hot tub. Wanting to stay positive, and not wanting to complain, we attempted to turn the temperature up. We couldn't seem to get it any warmer. So finally, I reached out to the host to suggest that perhaps the hot tub was broken. I asked nicely if they could come look at it. They refused to even come look at it and continued to imply that it's normal for a hot tub to be colder than human body temperature! My father installed and fixed hot tubs my whole life. I know when a hot tub is that dirty and that cold that there's something wrong with it. After far more arguing than could ever be considered professional on their part, they finally admitted that they had added cold water right before we were supposed to arrive. They did not bother to heat that water. They did not bother to clean the hot tub or replace all the water. They just filled it up a little with some cold water after the other guests left. First of all, eww, and second of all, how unfortunate. We paid extra for a hot tub and we couldn't use it for the first night of our stay. And it only got worse. We learned when we attempted to take a shower and brush our teeth that something funky was going on with their septic system. Anytime you turned on water in the cabin the smell of sulfur permeated the entire place. Enough to keep you sick to your stomach the entire weekend. When we laid down to go to bed, we looked up to see the ceiling, completely infested with stink bugs. They flew around us all night, landing on us, ensuring that we woke up regularly, jumping up and shaking bugs off of ourselves. We tried to convince ourselves that this is just what it's like to stay out in the wilderness, and to stay positive. We knew the hosts wouldn't bother to do anything about it after not caring that the hot tub wasn't working. So we managed to have a nice second day of our trip in spite of the bugs and the disgusting sulfur smell, and the lack of support from the hosts. but it was the third night and final night of our stay in which things became completely unacceptable. The power went out. The host did not call and worn us that the power was out. They waited until we had spent 30 minutes going around the house trying to figure out what was happening and finally messaged them. They said they were aware it was out and would let us know when it would come back on. No discussion about their apologies or a back up plan. We heard hours later that the power would be back on at nine. And heard shortly AFTER nine that no, in fact, the power would be off all night. These people that rent cabins for a living don't have back up generators? I'm sure they do for their house. I'm sure they were very comfortable. But as for their guests? nope. By that point, it was pitch black. We had been out during the day so our phones were nearly dead. We had no light source. And we couldn't get the heat source working. It took us hours of being freezing to finally get it to turn back on without being able to see. By that point, we were cold and frustrated. Stumbling around a cabin with a spiral staircase in the pitch black, with no entertainment, no light source, and no ability to see the bugs before they flew in our face. You can imagine how many injuries we got. My partner busted his knee on the furniture so bad just trying to get downstairs to use the bathroom that he may have to go see a doctor. We slept terribly, because without an alarm, we couldn't guarantee that we would be up on time to pack and take our own garbage to the dump. Since they charge a fee for every bag you leave behind and expect you to basically clean the place. We got very little sleep and finally the sun rose and we could get out of there. I nicely reached out to the host and explained what a rough night we had and how distressed we were that we weren't able to use any of the amenities we paid for for two out of three of the nights of our stay. I requested that they simply refund one night of our stay and we would be happy. They refused. They repeated that the power going out wasn't their problem, they aren't required to supply a back up generator or lanterns. They aren't required to ensure the hot tub is usable. They don't care that we're unhappy. So I have returned home more stressed than when I left. The stink bugs got into our luggage. Excuse me while I vomit. DONT STAY HERE

We did very well at red dog lodge The place was beautiful…read moreclean amd right on the lake with a dock for 2 boats. So tranquil. A man came twice while we were there to check on the quality of the water in the jacuzzi. Great fire pit. They provided chairs 2 bars. A eating area on the top deck amd a bar and chair on the lower deck near the jacuzzi. I would definetly stay there again Thank you for a wonderful derful place for us to make.familyories. Railey contacted us a week before check in Co tacted us the day after arrival and.everythimg went very smoothly Thank you to the owner for pro riding us with su h a beautiful ppla e to stay. See you im.2027

Very poor management of rental home; misleading and inaccurate posting of property images and…read moredetails; leaking freezer, leaking ceiling in home, filthy bed comforter, drain backup in handicap bathroom - disgusting! exposed nails on deck outdated furniture- vape found in cushions so obviously not vacuumed between guests! never again will we use this agency!