My family and I rented a boat from Young Harris Water Sports over Father's Day weekend in 2025. We…read morehad reserved the boat from 2:00 PM to 6:00 PM, but we arrived about an hour early. After completing the paperwork, we went down to the dock, and the staff told us the boat was ready. We were able to leave at approximately 1:00 PM. As we pulled away, the young employee at the dock (who appeared to be under 18) said, "We'll see you back at 6 PM." I even commented to my husband that it sounded like we were getting an extra hour with the boat. We enjoyed our afternoon on the lake until around 5:00 PM, when the manager called. I missed the first call but answered the second. Instead of calmly asking about our return time, he immediately spoke to me in a rude and confrontational tone, asking why we hadn't returned the boat and stating it was due back at 5:00 PM. I explained that we had been told to return at 6:00 PM and apologized for the misunderstanding. Rather than acknowledging that there may have been a miscommunication, he insisted that "never happened" and threatened to charge me if we didn't return the boat immediately. As soon as we realized there had been a misunderstanding, we headed straight back to the dock. When we arrived, the manager was standing there with his arms crossed and immediately began accusing us of intentionally keeping the boat out too long. He also mentioned that it was Father's Day and that he was trying to leave work at 5:00 PM. I apologized again and explained that the employee had told us she would see us at 6:00 PM. It was obvious that she had simply overlooked the fact that we left an hour early, so our expected return time should have been adjusted to 5:00 PM. I completely understand that working on Father's Day isn't ideal, and I also understand the importance of returning rental equipment on time. However, this situation was the result of a simple misunderstanding caused by the staff, not by us. There was no reason for the manager to be rude, accusatory, or threatening. A professional conversation would have resolved the issue just as quickly. We've rented from Young Harris Water Sports at least three times in the past and have always enjoyed our experiences, which makes this even more disappointing. Unfortunately, because of the way we were treated, we will not be returning. Customer service matters just as much as the equipment you rent, and this experience fell far short of what we expected.

Great boat, great service before during and after the rental. Rented a boat from another place on…read morea different trip, same lake and they had rusty grocery carts for us to get our coolers and such from car to dock. Young Harris Water Sports had staff that used golf carts to do it all for us on both front and back ends of the trip. We rented a Tritoon and a double innertube for pulling behind. All the equipment worked great, boat was in very good shape. We had a fantastic time on a half day rental. Highly recommend YTWS for your boat rental needs on Lake Chatuge!

I am so happy with the results and understanding I get from Lanier Tech Pros. They have helps us…read moreFor the concept and strategic planning standpoint ...to following through with the final results! I'm 110% happy and I give a A+++ rating to them!

Great job and great people. Had a cleanup that needed to be done quickly and they were Johnny on…read morethe Spot and did a phenomenal job from start to finish. HIGHLY recommend!

Servpro took care of every aspect of an unfortunate car/garage fire for us. While it did take…read morelonger than we would have liked due to other local occurrences, they did a fine job!

I was at an event from out of town and received outstanding help and service from these fine folks!…read moreIf you need it done right the first time do not hesitate to call Mountain Graphics! Can't recommend them enough!

Very friendly and helpful staff. Made connecting new service a breeze. Very friendly and helpful…read morestaff. Made connecting new service a breeze.

We have been using Michelle for several years now and just love her and the staff. Always get…read moreanswers to our questions in a timely manner. It's great not having to worry about changes in the tax codes every year as she is always on top of things.

Michelle has been doing our monthly small business accounting and company tax returns for three…read moreyears now. Her office staff is very professional, accurate and helpful. Michelle goes above and beyond and consistently exceeds our expectations. I highly recommend Michelle and her office for your business and personal accounting needs. In fact, I have recommended Hughes Accounting to several people.