Great place to get a kids' bike if you're looking for something more upscale. I came here after…read moretrying out the new ownership at Franklin Bicycles which was terrible. I called and talked to Luke on the phone and described what my 11-year-old daughter was looking for in a bike - I had a make and model in mind. They didn't carry that specific one, but he spent 15+ minutes looking online and making suggestions of similar options. We decided on one (a Haro) and even though it was above what I was looking to spend, the customer service on a cold call from someone random was top-notch. They even went out of their way to special order a white basket for the front of the bike and mounted it. My daughter has been riding it every day since we got it. Their bike tech Stephen was great on the phone when I described what she wanted in a basket. It's not cheap, but it's not outrageous, and the customer service I experienced was on another level. If you're looking for something that will last your kids many years, I highly recommend coming here.

First time in and I will definitely be back. The…read moreenvironment was clean and inviting. Melina welcomed me right away, helping with all of my questions and requests. Overall great experience!

This Academy Sports sits near the intersection of Mallory and Nichol Mill, not far from Cool…read moreSprings Galleria, and is your standard Academy location for the most part. My office is not too far from here, so when I am after something specific, in my most recent case, a weighted vest, I swing by this location. Of course, even though I am after something specific, I always browse their gym clothes and shoe wall. The store is well lit, well kept and clean. Service is standard. I am acknowledged on the floor and the cashiers are friendly and helpful when needed. Overall, while I did not find the type of vest I was after, I enjoy this location for what it is, and surely will be back when the need arises again!

This academy sports is like every other one I've visited. Clean and well organized…read more Their golfing section was limited, but they had just about any ball you might want. For the 2A enthusiasts they stocked all popular ammo calibers, however the selection for 9mm was limited.

I don't know if the tragically low ratings are warranted. But I do agree that there are several…read moredisappointments here. My wife was in search of the famed Bombas socks, size large. Good luck with that because all we found were small and medium. Have you not noticed the plethora of tall, athletic women in Williamson County? Note, Bombas socks are not with the socks near the shoe section because they find the need to have two sock sections. She also found an unusually low stock of leggings (compared to other Dick's) outside of the Calia brand that she doesn't prefer. Again, see comments about athletic females in this county. On the bright side, they're definitely keeping up with the Williamson County lacrosse craze and offer a tremendous variety of equipment in all popular sports for young people (except maybe ice hockey). So at least somebody there is paying attention to what they're selling.

Situated in the large shopping plaza on Mallory Lane anchored by Kroger, this Dick's is your…read morestandard location. I pop in on occasion and have shopped for clothes, shoes, grills and coolers. As with most Dick's, they have a solid selection of sportswear and you can usually get a solid deal on good quality athletic and athleisure wear. My only gripe with this location is the service, or lack thereof. On my last two trips in I was looking for something specific and needed assistance locating. Finding an associate that wasn't on the registers was nearly impossible, and when I did spot one, they seemed to scatter when they felt I was going to approach with a question. On both trips, I ultimately just looked, didn't find and left. And oddly on my way out, both cashiers who were not assisting other customers didn't even interact. The store is kept in good condition and is clean on each visit. Always stocked well and easy to navigate. Overall, not the best Dick's experiences.

The best outdoor gear shop in Nashville! Like all REI co-ops, this one is clean and has friendly…read morestaff who are well-educated in the products. The store is large, but the team here goes above and beyond to guide you toward what you need. Just recently I returned an ill-fitting item I purchased online and an employee helped me find a better option for me in store - somewhere I never would have looked. I trust this store and would recommend to anybody in need of supplies for an outdoor adventure!

I do like this REI store, the only location of this franchise in the entirety of Middle Tennessee…read more They have a great bike shop, tons of camping equipment, and extensive outdoor clothing. I wish it were a little less expensive and that the various options for cargo pants were a little less comfortable and not so rigid and unforgiving. Regardless, it's a solid REI location. PRO TIP: This is the only place I know of in Williamson County that sells freeze-dried mint chocolate chip ice cream sandwiches, my favorite dessert!!

We signed up our six year old for softball, but we had no gear. I decided to check this place out,…read moreand they had everything we needed. There is a lot in there! When I walked in with my four kids (6,4,3 10mo.), we were kindly greeted. I asked where the softball things were, and the young man helped me find the area quickly. We spent some time looking at the many options, and found practically everything we thought we needed: bat, mitt, batting helmet, pants, ball, fielding mask, bat bag. They had lots of cleats too, but we already had some at home. When we went to check out, the man kindly told us we had picked out a t-ball bat, and he went with us to help find a softball bat that would work for my daughter. I appreciated that help in finding what would work well for her. Thank you! I would go here again if we pick up any other sports along the journey.

Excellent selection fair prices. Very helpful staff to help you find what you're looking for.read more

The Retail Director contacted us and turned a difficult situation around. She ordered a new jacket…read morefor our granddaughter and worked hard to solve it. We will remain customers for life and are very thankful to Kim.

Everything you could want in regards to clothing and footwear for the outdoors. All the high end…read morebrands are sold here.

Outpost Armory is great, BOTH locations! Slightly different vibe and feel from each of the two…read morelocations I've been to, but service and selection are amazing at both!

Visited Outpost Armory in Franklin last Wednesday afternoon with my wife. We had checked out other…read moregun shops and wanted to compare selection, prices, and service. While Outpost Armory Franklin isn't as new or shiny as some other gun stores, they have plenty of brands and inventory (including firearms on consignment). Personally, we liked the clean, somewhat rustic, humble, down-to-earth feel of the place. (If you want super fancy tactical vibes, that's cool too, but probably not the ideal place for you.) Most importantly, we received kind, approachable, and prompt assistance from the staff who exemplified customer service by listening attentively and offering helpful feedback/suggestions. We also saw how they all worked well together as a team. At the end, we decided to make our purchase with them and will continue to rely first on Outpost Armory for future purchases/assistance.

Customer service stand behind the products you sell and sell the parts to repair them instead of…read moretrying to force new garbage on the side when your old garbage breaks your clips are garbage you know it and you won't stand behind them, so why do we have to buy more garbage when our garbage breaks instead of buying parts, like every other business care about your customers, and stand behind what you sell

First time I have been into your store but loved the experience I had with Jacob.He was very…read moreknowledgeable and took his time explaining everything to me.I will be bringing my husband back with me and will for sure ask for Jacob.