Excellent service - prompt response & great communication. Very transparent on what had to be done…read morevs what would be good to do (but not absolutely necessary at this time.) Reid's got the referral from my home warranty company and I'm thankful it was referred to Reid's.

I was confused and upset by what others told me and who were just trying to help. Reid's came back…read moreout to take a look to make sure work I needed had in fact been done and that there was no water line leak under the house, but a kink in the dehumidifier which they even took care of that. Thank God for an honest plumbing company and giving me peace of mind knowing job was done and no more leaks!

This company is fantastic. The staff came out quickly, diagnosed the issue very quickly and…read morerestored out Generac to 100% functionality. Professional staff, friendly efficient, knowledgeable, speedy staff. Call them; you will be extreme pleased.

Paid thousands of dollars for a generator and the first time the power went out it didn't work. The…read moreowner came out and practically blamed us even though it was his crew that did the installation. We didn't do anything to cause this. DO NOT USE THIS COMPANY!! Now we're back to square one hoping someone can fix their mess

Excellent service, knowledgeable, efficient, and fair prices. I highly recommend Marc Francis…read morePlumbing after trying other companies in town.

About one year ago we had Marc Francis Plumbing come and look at our "water" problem. We had water…read morein our crawl space and the things we tried to do to fix the problem did not work. Marc came, diagnosed the problem, provided an estimate and then completed the job. HE FIXED OUR PROBLEM. We have used Marc Francis Plumbing for other jobs and every time the work is professional and the solution provided is the correct answer. I would recommend. A+++++++ service.

Top notch, the best pricing, quality work repaired correctly the first time. I have been using…read morecut rate for many years and they've always been on time and the job finished at or under budget

Our toilet was leaking from the base of the bowl and we needed it repaired quickly, due to a…read morepending sale of our home. We called other plumbers, but all were too busy to help us. We called Todd from Cut Rate Plumbing and he was there on the spot! He was prompt, very courteous, very professional and very clean as well. I highly recommend Cut Rate Plumbing for your plumbing needs. 5 stars from Sean and Donna in Kingsport! You rock!

Tyler contacted me via Yelp to install a bathroom faucet. He arrived on time and did a very…read moreprofessional job. He replaced both shut off valves and the new pop-up drain stopper. I am extremely pleased with his work - neat, tidy, clean. A true professional! I wouldn't hesitate to highly recommend him!

Came on time. Fixed the problems quickly. Charged a reasonable fee. Would recommend.read more

Wanted to say thank you so much to Alex and his partner for doing an amazing job in such short…read morenotice. I know it was much later in the day than expected but you did the job with excellent service. I will recommend you to family and friends!

I set up an appointment with this plumber, and the day that I set up for they no showed but I got a…read moretext that due to a family situation they had to cancel but they said they would contact me back to set up a better time. I understand things happen, but I waited two days and reached back out and contacted them again having no idea what might be going on, but I had an issue that I still needed their help with. They again said vaguely that they couldn't do it this week and again promised to follow up. They never apologized for not calling back like they said. Again, a couple days go by and still nothing. No contact, no information beyond that. I don't know what was going on, but no communication, no call backs- and I'm a family guy so family is important, but when I'm trying to book you for a business perhaps communicate better if you promise to do so. Needless to say after ghosting me and lack of communication, I posted a review elsewhere on social media and the owner had the gall to post my 1-star review and called me out- I had patience and waited many days- the business owner didn't respond, ghosted me, then blasted me on social. After many people came to my defense, they deleted the post. Wow, what a bunch of drama! I will forever avoid the Salts- I found out the owner has several race cars- no wonder his estimates always came in high. I'll find someone else in the future and suggest that you not do business with these people or they will post your honest review on their social media and try to convince people that YOU are the problem. Not ever a business I'd take a risk on again.

Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.

I called Jared in February and he was going to stop by my home to review my plumbing needs. He did…read morenot show up and I didn't hear back from him. He and I spoke about 6 weeks later to replace the kitchen sink strainer (drain) and replace the shower faucet and spout. I brought all the materials and an employee for Jared showed up on time. The jobs were simple and it took one hour. My bill was $450 for an hour of work for two simple jobs. I was disappointed and did not feel this was an equitable exchange. I had a similar job done recently in Raleigh and it was around $200. This was over priced and I had to caulk shower work myself to finished the job.

Prompt, reasonable, efficient! Installed cut off valve…read more Great work. Also Used for close up/winterization of vacation home. Highly recommend!