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    Marc Francis Plumbing

    3.2 (11 reviews)
    Open Open 24 hours

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    2 months ago

    Excellent service, knowledgeable, efficient, and fair prices. I highly recommend Marc Francis Plumbing after trying other companies in town.

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    2 years ago

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    4 years ago

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    Marc C.

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    6 years ago

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    7 years ago

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    Joe Cool

    Joe Cool

    3.0
    (4 reviews)

    My mini split system (less than two years old) went out on a hot Friday afternoon going into the…read moreJuly 4th holiday weekend, which meant a minimum of five days in my hot brick house. On July 5, I got the promise of an appointment on Friday, which didn't materialize. The next week I called several other companies, but only Joe Cool could come. Danielle at their office was kind and sympathetic (a lot of companies were actually rude) and promised someone to assess the situation the following day. Bill came and looked everything over and Justin and a helper came a day later. The system had been installed by Air Serve (who refused to stand behind it) and the original install crew had admitted to me that they were fresh out of an HVAC course, and had never installed anything at all. Justin from Joe Cool had installed a lot of mini split systems before (as had Bill) and of course there were numerous problems with the original work--not draining properly, not level on the walls, not charged with refrigerant, incorrectly wired. A LOT of problems to correct. It took hours to fix it all. Justin returned the following day to check that everything was working correctly. I'm very happy to have finally found a reliable HVAC company to keep my oven of a house cool. I realized that I'd never had the entire system (four units) ever working at the same time before!! It's now blissfully cool. Thanks to the Joe Cool HVAC team.

    So let's just say... since having an actual contractor coming out and taking a look at our unit,…read moreeverything the Joe Cool tech told us what a lie. He went from our blower going bad, laughing, then tell us our compressor is bad, laughing, needing a whole new unit, laughing and then trying to sell us a 12,000 unit. We are less than impressed and we will never be using this service again. Trying to take advantage of people who were burning up in their house is the most disrespectful thing I have seen in a long time, and I was once hunted by the Taliban. No thanks Joe Cool.

    Cox Plumbing

    Cox Plumbing

    5.0
    (1 review)

    Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

    From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

    Marc Francis Plumbing - plumbing - Updated August 2026

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