It seems like American Water Heaters may have taken a turn for the worse. I have a 50 gallon gas…read moreunit that was installed in 1997 with a 5 year warranty. It's now 2014 and 17 years later it's still supplying hot water and has never given us any problems. I don't want to push my luck and plan on replacing it and was researching which brand to get and was surprised to see all the negative reviews. I'll need to think long and hard to figure out if I want to stay with an American Water Heater of try another brand.

Horrible company that makes horrible products…read more I had a bunch of these in a small apartment building because the previous owner purchased them. The company was difficult to get through to customer service with. One of the heaters failed four times under warranty before I ripped it out and scrapped it while it was still under warranty.

Skylar came to my house and professionally and friendly solved my problem with two estmates. Her…read moreknowledge was impeccable. She made me feel good and my washer had flooded my basement floor. I couldnt keep up with the mopping! She vacuumed the water up! I was never more happy than when she did that!!!!!. She fixed my plumbing issue and at the lowest cost estmate. Reserving the higher other estimate for later if i need to call again. I recommend Skylar.

Couldn't come out for two business days, then when their technician did come out, he couldn't do…read morethe work because he claimed he needed to bring in a 200 pound machine and this required two technicians, so this had to be rescheduled for two technicians. They wanted to charge me $660 to clear a toilet. I canceled the call. I called another company that came out the same day, brought a smaller rooter machine, and cleared the toilet line for a whole lot less than Roto Router wanted to charge me. Oh, by the way, it was a one-man job for this company.

Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.

Called Mr. Hicks out and he resolved my problem within 30 of arrival. They even had all the parts…read moreneeded to do the job. And the price was very reasonable. Will I use them again? Definitely, they are the one I will call for all my plumbing needs.

From the owner: Water Heater Pros is your #1 choice for all your plumbing and water heater replacement and repair…read moreneeds. No job is too big or too small we do it all. Proudly serving Piney Flats and the surrounding area. Call to schedule an appointment today (423) 484-2929 or (423) 217-2583

All good! Showed up on time, plenty of good communication throughout. John was fantastic and I…read morewill only use this company from now on. The prices were fair and the work was good quality.

When I have plumbing problems, I always call Miller. Everyone I have met (& talked to on the phone)…read morehas been courteous and professional. They do great work and are quick. They're my go-to with plumbing.

In my opinion, there is no reason to use another plumbing service. Jimmy, along with everyone else…read moreare very friendly and helpful. Very fair prices and quick responses. Communication is excellent. Highly recommend!

$650.00 for a 20 minute job bc it was a Saturday. Give me a break. Then Jimmy T called me to…read moreapologize and said he would refund me $450.00. So finally a get a check for $250.00 NOT THE $450.00 I was promised last week. NEVER AGAIN I just want to be at the crap out of him. Plus he likes to bless you the whole time he sticks it to you. LBelcher

We've used PlumbFast for a couple of years now, always a first class experience. Deb in the office…read moreis very friendly, helpful and straightforward. David was our tech today and he was on time, explained everything and was here and gone in no time flat. Their pricing was awesome, much less than I thought it was going to be. We highly recommend PlumbFast if you need a first class class plumbing company.

Friendly,fast service! I had questions and the owner called and answered all of them himself.read more

I hired Matt do check the wiring on a ceiling fan that I hung but was not working. He responded…read morevery quickly to my request and scheduled an appointment in a timely manner. He was on time, friendly and professional. I was happy to learn about the skill set he and his company have so that I can use them again in the future. I highly recommend to anyone looking for property maintenance or improvements in the Tri-Cities area.

Hired Matt to come check out some of my gas piping it's still yet to be finished I can't get my…read moremeter put on until they decide to finish the work after being here 5 times in a row his men have come out here and I found out they've still not been paid in over 2 months I don't recommend his service