5 STAR service! ASAP Tow really means asap! lol They came at the perfect time and was very…read moreprofessional and as a female by myself I felt safe and in good hands! That meant a lot to me because it was dark I was kinda scared so I was so happy when he arrived to save the day! Also Price was lower than others I called and I could tell he was not trying to get over on me! So with all that said, I highly recommend!!!

I needed a car towed and King's Auto Towing didn't disappoint. I was able to schedule the tow and…read morepay on line. The fee was reasonable. My car was timely towed with no damage. I was contacted when the car made it to its destination. I highly recommend this company.

I told him to be careful with my grill. he said he'd take care of it. My car was returned with a…read moreblack, foreign grill that was not mine. He lied about it and tried to say I never brought it to his attention . If I could give him half a star , I would

Very quick Very courteous…read more Great job Alex! Came to where I had to leave my suv with two flats in just 30 minutes. I hit a curb in the rain. Quickly put the car up, secured it and we were off. Placed in my driveway exactly where it needed to be.

They answer the phone when you call…read more Were very willing to help regarding the situation I called in about. The only issue was that I felt they took too long to come out. I ended up cancelling the request, and going with a different company that was a little closer in proximity because even though I called both companies at the same time, the other arrived before this one. All in all, the distance hindered the use of their service.

Just got my car dropped off and when I looked the driver side tire has a whole tear in it, I'm…read moremissing a front vent cover and my front bumper looks like it's about to come off. I called said they would get back to me and never did

Had a great experience and professional encounter with both the reception dispatcher and the tow…read moredriver. Definitely helped me out of a tough situation with transferring my disabled car from a pull along to a tow truck by winching it off the pull along to a parking spot. Knowledgeable driver and quick response was an overall positive and helpful experience. Sorry I forgot y'all names and sorry for the delay in my review. Thank you kindly for the assistance and more importantly the professionalism.

Formal Complaint Regarding Unprofessional and Abusive Treatment of Customers and Elderly…read moreIndividuals I am an Uber driver and am filing this formal complaint regarding an extremely disturbing interaction that occurred while I was assisting two elderly individuals at your facility III South Fulton located on Bucknell Rd. When I arrived at the gate, the young lady working there was already engaged in an argument with another customer. That customer requested to speak with a supervisor, and the young lady stated that she was the supervisor. Throughout the interaction, she was rude, condescending, and dismissive. I asked a simple question and received an answer. I then remained in place briefly because I was transporting two elderly individuals and wanted to determine whether they needed additional assistance before having them exit my vehicle in the heat. The situation escalated when a young man went to retrieve the elderly couple's vehicle. The young lady abruptly and rudely stated, "You're going to have to move your car." I calmly responded that I already understood that and was simply waiting to determine whether I needed to assist the elderly couple. At that point, she became visibly upset, mumbled under her breath, and proceeded to call me a "stupid bitch." This behavior was completely unprovoked, unprofessional, and unacceptable. When the gentleman returned, instead of helping de-escalate the situation, he joined her in antagonizing and disrespecting me, even after I repeatedly explained that I understood I would need to move my vehicle. What neither employee seemed capable of understanding was that two things could happen at the same time: I could move my vehicle and also ensure that two vulnerable elderly individuals were safely assisted. Both employees displayed explosive tempers, impatience, and an inability to communicate respectfully with customers. It was apparent from their interactions with both myself and the customer before me that they lacked the temperament and professionalism necessary to work in customer service. The customer who was there before me later discovered that the young lady was not actually a supervisor despite representing herself as one. Additionally, when asked for her name, she provided the name of the road where the company is located, "Bucknell," as her last name. This deceptive behavior gives the appearance that she intentionally provides false information to prevent customers from filing complaints. Even more concerning, two elderly individuals were left standing on gravel while using a walker and a cane. The elderly woman slipped on the gravel during this ordeal. The elderly woman suffers from early dementia and had forgotten about the vehicle payment. Her daughter had already paid all fees and has assumed responsibility for the payments. The daughter, who arranged the Uber transportation for her parents, was on yhe phone listening to the entire incident and also contacted your corporate office before this incident and spoke with Mandolin and Megan, who was identified as a manager. She explained the rude and unprofessional treatment, particularly toward elderly customers. Unfortunately, there appears to have been absolutely no effort to address or correct this behavior. To make matters worse, the elderly woman involved is retired law enforcement and deserves to be treated with dignity and respect, as does every customer who enters your facility. No customer should ever be called derogatory names, subjected to aggressive behavior, deceived regarding employee identities, or witness elderly individuals being treated with such disregard and indifference. We expect a thorough investigation into this matter, appropriate corrective action, and a response addressing how your company intends to ensure that no other customer--especially elderly and vulnerable individuals--is subjected to this type of treatment again. We will continue pursuing this complaint until it is properly heard and resolved.

Tow truck driver arrived within 30 mins as quoted. He was very pleasant and professional. The rate…read morewas fair and reasonable. They called me to inform me that my car safely arrived at auto shop. I appreciated their quick arrival and communication. I will certainly call them again.

Excellent service! The tow truck driver arrived quickly, worked efficiently, and got my vehicle…read moresafely handled in no time. Very professional and respectful throughout the entire process. Highly recommend!

MSA Towing worked with me on getting me a good quote, decided to forgo charging me for significant…read moreissues with my car's wheels which would normally incur a charge, was kind and courteous the entire time and gave extra effort to explain things. I felt that the price I paid, $90 for a short tow of a undrivable vehicle with a dead battery, was too little and I had to leave an extra tip.

They were very prompt and pricing was reasonable. Definitely recommend. Response time and arrival…read moretime were so convenient.