I have trusted this garage with several of my vehicles over the years -- a VW Jetta, an Acura TSX,…read moreand more recently my BMW 328xi. The repairs are always done in a timely manner, they never try to oversell unnecessary work, and they consistently recommend quality parts. What I especially appreciate is that the owner/team take the time to explain the urgency level of maintenance items. For example, they'll honestly tell you something like: "Your brakes are still good for now, but I wouldn't push them past another couple of months." That kind of transparency really helps you plan and prioritize repairs properly. They've completed major work on my cars, including an engine replacement on the Jetta and a full differential and transfer case replacement on the BMW. The repairs were flawless and didn't take months to complete. I truly recommend this garage if you value honesty, fair pricing, and high-quality workmanship. Thanks to the whole team! - Dan

this garage charged me for parts and work they did not replace , i had to change my wheelbearing a…read moresecond time 3 months later, new mechanic told me it was never replaced , maybe repacked scammers

Mid-September, I brought my BMW X3 xDrive30e 2022 for a simple insurance claim for a shattered…read morepanoramic roof and... well, I never got my vehicle back as it's now somewhere in a scrap yard! A couple of weeks after leaving the vehicle under Otto's garage care and waiting the appraisal, I showed up unannounced as I needed some of my personal belongings in the vehicle. Vehicle parked outside, unprotected with puddles of water in it and dripping water from the trunk. Once the infiltration reported to them, what was supposed to be a simple clean-up based on Otto's ended up with a vehicle deemed total loss by certified appraiser. I just can't imagine what would have happen down the years with electric problems not covered under BMW's warranty.

I've recently used Otto's collision centre for Seatbelt removal and installation. My New BRZ looks…read moreawesome with the Red Seatbelts. I highly recommend Otto's Collision center for their awesome and quality service. I personally like to thank their friendly staff Angie, Megan and Tei . Thank you!

I took my car to Kevin's Auto Care to repair my emergency brake cables. It was my husband and I's…read morefirst time, as normally we go to our dealership. We were both so pleased with the interactions and quality of repair that we intend on returning. Gilbert(?) took some time to talk with my husband, who is more mechanically-inclined than I am, after the repair was done to explain everything and answer my husband's questions. The price ended up being better than the dealership. Even with delays resulting from unexpected part orders, my car was returned quickly as well - just in time before the weekend!

find my family has been going to Kevin since 1990 and he has been doing an amazing job on cars and…read moreeverything and he's the best mechanic in the world

Excellent service on auto body & collision for my VW Golf. Courteous, professional, fair price,…read morequick turnaround time and above all excellent craftsmanship.

Date of Incident : January 9th, 2025 !…read more Worst Service Ever !! Mohamed Yasser The Owner Disrespected My Investigation Question About The Repair In A Very Bad Way + Treated My Conversation With Him As A Stupid Conversation !! + Brought Me Police For My Innocent Reaction To His Impolite Manners When i Was Only Reflecting In A Gentle Sadly Way And Not Insulted him With A Single Letter Like He Did To Me !! + Received My Vehicle Super Dirty From Inside !! I Think He Was Unhappy Of Me Paying Full Amount With Tax And Not Paying Him Cash Money !! When i Paid Full Amount + Taxes He Got Very Vey Nervous and Started to tell Me In A Shaking Way And Voice Raised "But We Don't Guarantee Any Rust Or AnyThing After U Step Out Of The Shop !! That's Mean He's Not Confident About His WorkShop And He's Not Proffesional !! The Problem Is He Gets Frustrated And Nervous And Angry And Throws Scary Vibes For No Single Reason & No Clear Vision !! Very Very Arrogant And Oppressive Person !! He's a Under The Table Personality With 2 Different Faces !! ........................................................................... I Do Not Recommend This Buisness !!!

First time using Midas for repairs - the Bank Street location near Canadian Tire. The Hyundai…read moredealership had quoted us $1800 for a backordered part that they had no idea when would arrive. Took the car to Midas, they fixed it with a universal part and sealed a crack in the resonator the same day for a reasonable price. I was so pleased with this quick service as my daughter and I need this car to be running well on a daily basis. It's a small shop but the atmosphere is chill and the people are very friendly and respectful. I hate taking my car to the dealership but bringing it here was enjoyable and efficient. I will be back!

MIDAS ON BANK ST, OTTAWA…read more The place you call HOME. Excellent Service, Free Loaner while they fix your vehicle. My Number 1 Comment is ** HONESTY **. You don't need to look elsewhere to get your car fixed. Great People just like a family. Someone that you can trust to work on your vehicle. Technicians that knows their stuff and explains clearly what the issues are on your vehicle and how much it will cost you before doing the work. They won't change a part if it does not need it but if it does you are notified even before doing so. This my type of HOME.

I needed immediate attention for my Volkswagen…read more Despite it being an older and quite rare model. Gene and his experienced staff knew my car well. I dropped my car off early Thursday morning and despite the fact the parts had to come from Toronto my car was ready at noon Friday. As an engineer and a perfectionist myself I was looking for a place that I would feel comfortable taking my car. I was looking for a shop that knew German engineering and took pride in their work and I found just that with European Autoworks. I could not be more pleased with the service I was provided and how well my car works after the repairs. Should you own a European car that deserves excellent maintenance and service I strongly recommend you check out this shop. You will not be disappointed . They are very conveniently located just off the 417 and off Carling Avenue at 888 Boyd Avenue. Tell Gene, Rick sent you!

Honest and great service, what more could you ask for. Gene, the owner is a local guy from the…read moreneighbourhood and he always does a good job on time and without adding on a bunch of unnecessary extra items. I usually get my winters put on here as well as other service now that my audi is off warranty. Highly recommend.

In short, they somehow lost our tire rims. I recommend you take your car elsewhere…read more Long story: I've gone back and forth for a long time on whether to bother with leaving a review. We used the Garage for several years without issue, and always appreciated their work and professionalism. However, last fall, we brought our car in to have the winter tires installed. They have ALWAYS been on their own separate set of rims. When the car was in the shop, Jeremy called me to tell me the tires were worn out, so we elected to purchase new ones and have them installed. But when we picked up the car, we found our summer tires no longer on rims. He claimed our winters hadn't been on rims and they used the summer rims for the new winter tires. Frankly, with nothing but my word against theirs, I left, and went over and over in my head every possibility of how my winter tires could have NOT have been on rims when I dropped them off, but it's really not possible. They were always on rims. I carried them up from my basement that morning (heavy). Nevertheless, through several follow up calls, the Garage was unwilling to truly consider that the mistake could have been theirs. He "asked his guys" about it, and they claimed there'd been no rims. "I don't know what to tell you," was the response Jeremy repeatedly gave. So, we gave up and have since gone to a new garage. Mistakes happen, but the disinterest in trying to work with us to actually consider and resolve the situation is why I can't recommend this place anymore. And lesson learned: take pictures of your tires before you hand them over to any garage.

Amazing people at this garage. We were on our way to help sandbag in late April 2019 and as we…read moreloaded the car with shovels and gear, we spotted a screw head in a half deflated front tire. I phoned The Garage, as it was close by, to see if they could fix the tire asap. Larry from Newfoundland said he was all booked for that day. I told him where we were heading and he said bring the car in immediately and I will get you on your way. He said that he had wanted to go sandbagging but had to work, so he said he would fix our tire so we could go and help the flood victims. He made me cry as he was so kind and understanding. I would recommend The Garage at 280 Catherine to anyone. Great work and great people. Mary Rose Saccu

I recently had a really positive experience at Bob Peters Garage in Ottawa…read more From the moment I walked in, the team was welcoming, professional, and easy to talk to. They explained what was going on with my car in a clear, straightforward way without using confusing terms or pushing extra services I didn't need. It felt honest and transparent. The work was done efficiently and on time, and everything ran smoothly from start to finish. My car feels great now, and I appreciated that there were no surprises when it came to pricing just fair and clear communication throughout. Overall, it's a reliable place with good service and a team that seems to care about doing things properly. I'd definitely go back in the future.

i've been having issues with my work truck for A while constantly adding oil took it to the…read moredealership 3 times telling them this issue all 3 times they told me there's nothing wrong and it's weird why I keep adding oil so I ignored the dealership and went to Bob peters garage and wow such professionals they were able to pinpoint exactly the issue and also show me all the other issues that the dealers never pointed out I totally recommend these honest people such a hard time to find a real good mechanic finally found the one thank you Bob peters garage you're the best