What a great experience. Had a fresh made piña colada it was absolutely delicious. The beautiful…read morehostess made it fresh with a fresh coconut. Also had a hotdog great experience at this hotel thank you.

My wife and I recently stayed at the Hiatus Clearwater Beach, Curio Collection by Hilton, and…read moreunfortunately our experience fell far short of expectations. I want to start with the positives. The check-in experience was outstanding. Katy and Tina were both professional, welcoming, and efficient. They made a fantastic first impression, and check-in was truly a 10 out of 10. Unfortunately, things went downhill from there. One of the reasons we chose this property was the rooftop bar experience, particularly at sunset. Upon arrival, we learned that the bar had been reserved for a wedding party, leaving hotel guests without access during one of the most desirable times of day. The alternative pool bar experience was disappointing. There was only one bartender attempting to serve a large number of guests, and we were never able to receive service. Dinner that evening was even more frustrating. Our server appeared inexperienced, which became apparent when she poured red wine across the table toward me in a way that could easily have resulted in wine being spilled on a guest. We ordered a sushi roll appetizer, but the rice was noticeably undercooked. The bigger issue, however, was that nobody checked back with us. For approximately 10 minutes, there were no servers or managers visible in the dining room. When a manager finally walked by, he kept his head down and did not acknowledge guests. After another 10 to 12 minutes, I was finally able to get his attention and explain the issue. His response was that our server had told him we wanted additional time before ordering. While that was true, it completely missed the point. We had already received an appetizer that was inedible, and nobody had checked on us. By that point, the dining experience had already been damaged. We ultimately skipped the appetizer and ordered entrees. I had the steak, and my wife had the ahi tuna. The food was acceptable but nowhere near memorable enough to overcome the poor service experience. The following day brought another frustration. We had been granted a late checkout, but when we returned to our room around 12:15 p.m., neither our physical key nor our digital key worked. When I went to the front desk to resolve the issue, I found a line of guests and was told I would need to wait. Taken together, these issues point to what appears to be a management problem rather than isolated employee mistakes. The staff members at check-in were excellent, but throughout the rest of our stay there seemed to be a lack of oversight, responsiveness, and attention to guest concerns. This property has great potential and an excellent location, which makes the experience even more disappointing. Based on the reviews and accolades, we expected a premium hotel and dining experience. Unfortunately, that was not what we received.

Stayed here over graduation weekend for my son's high school celebration and overall I'd rate it…read moreabout 3.5 stars. The hotel itself is beautiful and centrally located on Clearwater Beach with just a short walk across the street to the beach. We booked two suites , a 2 queen private rooftop terrace suite with a full kitchen and a poolside king suite with a kitchenette which were spacious and perfect for our large gathering. The rooftop terrace was definitely a highlight, and the hotel is within walking distance to restaurants, the pier, playgrounds, and shops. I also liked that the pool is on the 8th floor with a great view and access limited to hotel guests only. Pool chairs were very comfortable, towels were unlimited with no towel card system, and beach cabana/umbrella rentals were half off for guests. The hot tub being on the 16th floor separate from the pool didn't make much sense though. Room service was daily, and I appreciated being able to text the front desk instead of calling. I highly recommend using the text feature and keeping everything in writing because there were discrepancies regarding credits we were promised. There were unfortunately several maintenance and service issues during our stay. The living room TV constantly glitched and wouldn't sync properly even after maintenance attempted to fix it. More importantly, the AC completely stopped working in the rooftop terrace suite for hours while we hosted about 25 guests for the graduation party. Everyone was hot and sweaty in almost 100-degree indoor conditions. Thankfully the terrace breeze helped, but being offered only a $100 credit for such a major issue during a once-in-a-lifetime celebration felt insufficient! The parking garage situation was also frustrating. We were told our vehicles could enter and exit freely with the resort fee, but every time we tried leaving, the room keys and garage passes failed. We repeatedly went back to front desk to get new passes and had to pay $40 to exit then contact customer service afterward for refunds such a waste of vacation time Customer service overall was very hit or miss. Some employees were wonderful while others seemed miserable and unfriendly. The onsite coffee shop was particularly disappointing I'd recommend walking across the street from The front lobby to the real Starbucks instead. At times it felt like the hotel relies heavily on its excellent location and beach proximity rather than consistent service standards.Coming from previous stays at Sandpearl Resort, I personally would still choose Sandpearl for smaller family vacations. However, I will say this hotel offers more flexibility for large gatherings and easier garage access compared to Sandpearl's valet-only setup. That said, between the AC outage, power issues in BOTH suites floor 8 and 17, lukewarm water, TV problems, phone problems, garage charges, and inconsistent customer service, I would probably try another Clearwater Beach hotel next time. We still made wonderful graduation memories and the location, spacious suites, rooftop terrace, and beach convenience were definitely the highlights of our stay.

Very nice hotel! We had a king, with a partial ocean view. I could sit out there for hours and…read morejust watch the world and all the people go by. So relaxing! And not one spider or bug on that balcony the whole week we were there! Five stars just for that! All staff were very friendly, in fact I believe it was a manager that bought me and my husband drinks after we walked down 15 flights of stairs during a fire alarm. (I swear nobody else even heeded the alarm, we were the only one in the stairwell). We only ate breakfast in the main restaurant (which was good), but we did have room service a couple of times and enjoyed the rooftop bar, The Tropico, for food and drinks. (The kids menu burgers and fries was plenty for me!) All were good experiences. Hotel is in walking distance of so many restaurants, shops and of course, the pier. We only hung out on the beach one day with the loungers and cabana. I was a little disappointed that they weren't included in the stay. The cost was $30 per day. Otherwise I was content to hang out on the loungers at the pool. A store called Surf Style is just a couple of doors down that has besides clothing, your snacks, drinks and all the tourist goodies.

What would you do for a biscuit? First this hotel is in a great location. Nice staff. Rooms top…read morenotch. Parking prices are way too much. Now let's talk about the food trough. My word. Throw a breakfast included in your stay and the masses flood down stairs to feed their pie holes. Whether it be the hung over girl shaking off that walk of shame, the guy auditioning for his Walmart expedition later in the day or the family of 10 all not showered and in pjs or those kids whipping their beach towels and complaining no Fruit Loops exist at hog buffet. But what would you do for that biscuit ? The blocking abilities of some of these women attempting to scoop up those runny eggs or over cooked sausages would put Charles "round mound of rebound" Barkley to same. How about the guy wearing those flip flops with gross nails piling his plate high to the sky! Only thing higher on that guy was his buddy waking and baking stumbling into the pit of food over indulgence. So go race down to the oink oink department, fulfill your fantasy of reducing your fellow emancipated hotel guest to mush, and start your day with greed and gluttony. You've got this breakfast buffet guy/lady. Hope your addiction to the biscuit was worth it!

Worst hotel I have ever stayed. The music from the bar below was so loud, none of us could sleep…read more First there was a concert till midnight, followed by DJ music the rest of the night. We are cutting our vacation early. If you value sleep at all, don't stay here.

Edited: there's a sauna in the spa but you have to pay instead of part of the amenities which most…read morehotels offer. I celebrated my birthday at the JW Marriott Clearwater and it was easily one of the best hotel experiences I've ever had. From the moment I arrived, the hospitality was top-notch. Every staff member I interacted with was warm, attentive, and genuinely made me feel special. The hotel itself is absolutely beautiful, with stunning design and a relaxing atmosphere that made the whole stay feel like a true getaway. There are so many amenities to enjoy, which really elevates the experience and makes it feel like a true luxury stay. The only downside for me was that there isn't a sauna, which is something I usually expect at a hotel of this level. It's a small miss, but worth noting. Overall, I couldn't have picked a better place to celebrate. I'll definitely be back!

"We visited The Deep End at the JW Marriott Clearwater Beach expecting a great rooftop experience…read more The views and atmosphere were excellent, and we enjoyed both dinner and appetizers. However, the experience took a turn when we were unexpectedly cut off after just three drinks each, despite being completely sober, respectful, and not causing any issues. As a disabled veteran, I'm especially mindful of my behavior in public settings, which made this situation even more confusing and uncomfortable. There was no clear explanation given, which made it feel awkward and honestly a bit embarrassing. We fully support responsible alcohol service, but this felt excessive and poorly communicated--especially considering we were dining and not just drinking. Beautiful spot, but this experience really took away from the night.

The hotel's location was perfect--close to key attractions, restaurants, beach, and store. The surf…read morestyle store was in front of our hotel which was very convenient. The staff and front desk were all friendly! The breakfast area was large. They offered typical breakfast buffet! Eggs, bacon, waffles, bread station, coffee , cereals. What I noticed was they have 2 stations for each item. Our room was facing the water and had a balcony. Great view. The room was typical hotel room with fridge and microwave. The bed was comfortable and they had a sofa bed in each room. The only problem , is the entrance. You enter in to the parking and have to go upstairs to the lobby to check in which can be confusing at first and also Elevators don't have AC! Overall, I highly recommend this hotel to anyone looking for comfort, convenience, and quality service. I look forward to staying here again in the future!

Conveniently located along the waterfront view of the bay. Immediately upon exiting the hotel you…read moreare just steps away local eateries, shops and beaches. The room was super spacious with free Wi-Fi, a flat-panel TV, and workstation. the free breakfast was also much more than expected. The lobby bar was a hit as I really enjoyed the wings and fries we opted to order as the strong rainstorms prevented us from venturing out the first night. pool area was inviting and provided a prefect view as I soaked up the sun while reading. I loved that we were in walking distance to make of the places we planned to dine at. jolley Tolley, pier 60 and other amenities all within a 3-5 min walk. Definitely much more convenient that the normal resort we stay while visiting.

We grabbed a libation at the outside, covered pool bar before dining at The Drift. The server…read morerecommended the spicy watermelon margarita so we bit. One with and one without a rim. Very tasty and potent.

Still a solid experience…read more We came here for one evening to celebrate the end of school. We came at about 3:15 PM on a Friday and our room was ready early which was great. We were on floor 16 which is the top floor. At first, I was worried I would be afraid going on the balcony because of how high it is, but it doesn't feel terribly high. I actually recommend asking for a higher floor because that's where the best views of the beach are. We only went to the Opal sol pool this time instead of Opal Sands. They have two pools, which is great because one felt like an adult pool whereas the other one felt like a children pool even though there was no designation. It made me feel better about my two children splashing about. There is also a pool by the Spa that I think adults should escape to if they want to get away from children. The one downside of the pool is they don't have many servers walking around taking orders. I ended up walking up to the bar to put in a food and drink order because the only server was on the far side of the pool the entire time. I tried berries and bubbles and a strawberry Mo-to-to, both were fantastic. We learned we do not like the chips and salsa. My older son did and liked the queso, but nobody else in the family did. We also love the hot tub and you can turn on jets if you want. Even though it doesn't feel like they have a ton of seating, we never had a hard time finding a seat, so people do a good job cleaning up after themselves if they leave their seats. They also have tons of towels, I never thought I would appreciate this so much until we were at another hotel that limited guests to four at a time, so I appreciate that you can take towels to the beach and then come back and grab new towels. The rooms are beautiful. They feel spacious and everything is still pretty new since it was built at the beginning of 2025. All rooms look at the beach, so it is nice sitting on the balcony and looking out at the water. One random criticism is that they don't have any non-caffeinated tea, all their tea has caffeine in it that they offer in the room. Room service is very quick. We got chicken tenders and fries and grilled chicken and fries. I tried the Ahi tuna starter and loved it. My younger son loved his grilled chicken and older son ate the fries. Even though the hotel isn't right on the beach, it is literally across the street from the beach so super convenient to get to. Clearwater beach is beautiful. It has powdery white sand, and there are ample amounts of chairs that you can purchase to sit on. They only have valet so the one downside is it takes a while to get your car, but if most of your vacation is on the beach, you won't need your car anyway. I also appreciate that they have snacks that they put out at 8 AM. They also apparently have cookies at 3 PM, but we totally missed seeing that. I forgot to bring the kids snacks so this was a lifesaver when the kids grabbed granola bars for breakfast. They also have Board games on every floor, which I think is a nice touch. I always enjoy our stay here. I would recommend.

Hotel was amazing - from the housekeeping to the restaurants- all were top notch - the free shuttle…read moreservice to points around Clearwater was a nice touch. All the employees were pleasant and very helpful. Can't wait to come back!

This place is for keeps I will keep returning here! They got it all. Poolside directly on the…read morebeach. An actual hot tub which is rare. Bar and food all right here. Fore pit at night. Lots of games! Classy place they explain your food to you and have good concierge people. Stayed here 20 days over the last 2 years

Very lovely experience with the family, Allen at the pool bar was particularly kind and…read moreaccommodating!!! Great location as well. We can't wait to come back!

What a lovely stay we had at Wyndham Grand! Spent 4 nights here recently with my husband and two…read morekids, and we had great things to say about the experience. PROS; -Walkable to just about everything! We didn't rent a car for our trip so it was perfect to be able to access nearby restaurants, shops, and more all on foot. -The pool deck is very large, well kept, and very well staffed. Tons of lounge chairs and umbrellas. Everyone working there was so dang nice! You can receive pool-side service for food & drink, or head up to the attached bar to grab what you need. Definitely a little on the pricey side, but a lot of good options. -We booked a one-bedroom suite and it was delightful! Sooo spacious, likely more than we needed. It was super clean and modern. Very nice, updated bathrooms and walk-in glass showers. Our patio was also huge, providing beautiful views of the Mandalay Channel. Beds were comfy, and they even so kindly provided us with a cot/crib for our youngest. Hugee for parents - that was super appreciated! -Literally every single person working there that we interacted with was beyond sweet! Five-star service and friendliness from all staff. CONS: -Little to no cleaning service in the room (unless requested??). Maybe I missed how this works, but it was a little of a bummer having overflowing trash cans and dirty dishes we weren't sure what to otherwise do with. They were very quick to bring fresh towels upon request, however! -Given the size of our suite, we would have loved to have a few extra usable items in the kitchen area, like any kind of napkins/paper towels, silverware, and soap do to a little washing up. Surely don't expect it to be fully stocked with appliances and plateware, but it seemed a little odd how big it was with truly nothing to use it for. All in all, we would absolutely stay here again, and would most certainly recommend it to others (especially families). Thanks for a great stay!

This place was excellent. They accommodate large groups and they're quick have an epic view of the…read moresunset. The bar is fully stocked so you don't have to go far and I the seating area is comfortable and right next to the beach. Their food was well prepared and their service is great. Definitely try them out!

One of my favorite places to eat- and I'm a local. Best view of a sunset and the way the hotel is…read morepositioned, you don't even see the craziness if typical Clearwater Beach. When you are here, you feel like you're on a cruise with the type of fence that's up at the restaurant. The live music is good- sometimes a bit loud for dinner conversation. The menu is simple but good. We live the fajitas! The tiki bar is cool too. Great place to take visiting friends.

Love this hotel! The connected Starbucks & restaurants are a huge plus!…read more The backyard is the Clearwater Beach. Very touristy & close to all the fab restaurants across the street & next door.

SCAM!! NOT female safe! Utterly disappointed in this Hilton stay. From beginning to end it has been…read morea whirlwind. Every employee at the counter was short, rude, and unhelpful. Unfortunately the female supervisor was just as horrendous with her eye rolls and unwillingness to assist. There was old vomit in the right corner next to the bed. The shower bottles were empty. There's a 35$ service charge that they don't inform you about but with the welcome card says it's optional - it's not. Had to request water in the room NUMEROUS times. Was continually hit on while requesting to rent a cabana. Clearly inappropriate behavior to ask to color in my tattoos as an employee. Other vacationers who had way too much to drink making sounds and comments at me trying to get to the beach. Highly, highly recommend looking at other hotels for your next stay. Not female friendly! I did not feel safe staying here. The sliding door didn't lock. The AC was loud and kept us up. Will NOT be back. To the business owner: continually commenting that these frustrations will be brought up to management is not a proactive stance on getting your systems in place. Especially that you reply to everyones negative review exactly the same. I hope you reassess your responsibilities as a manager.