I contracted with Platinum to do another move out clean for me and as usual they came through with…read moreshining colors (just not on the rug of course)! Rodney, as always, asked for details as far as traffic and use so that he would know how to treat and clean the carpet to get the best result. We have a dog so there was pet use. No strong smells, I went through it today and it looks wonderful! Hands-down, they do such an amazing job, they are great with follow through, always shown up when they said they would - and Rodney communicates throughout, as needed (I was at the new condo). I also wanted to share that for the first time I used their handyman services - and Brandon was fabulous! I explained what I needed done and asked if they could please purchase the parts for me. I really appreciated the fact that he didn't buy the cheapest product - he went a step up, chose a reputable brand - I was really happy with what he selected. I took a few minor measurements and emailed that information along with pictures, over to them. Brandon built two standing cabinets for over the commode in the two bathrooms, that I had ordered on Amazon. He even made sure that it was grounded to the wall. Probably not the right term, but that's why I'm not the handyman! He purchased and fitted two brand new toilet seats. Patched the showers and around the sink with caulk upon request - and while he was at it? He saw that I had a shower-head, curtain and curtain rod on the sink - and asked if I would like it if he could put it together? Why yes - thank you very much! Lastly, he purchased a new towel rod for one of the bathrooms and removed the broken one to replace it. In all seriousness he was very professional, polite, patient with me and thorough - stellar work. I am very happy with everything and will definitely reach out again as the project list grows for my new home.

If you're looking for a place to get an area rug cleaned, look no more. Right before Christmas a…read morepotted plant that had just been watered fell on this wool rug. We don't have a before picture, but the large spot on the rug was awful. We actually though the rug was ruined. Found Platinum Professional Carpet Cleaning - - and look!!! The spot is COMPLETELY GONE!!! The service was GREAT (thanks, Mike) and we got the rug back in plenty of time for Christmas!!! We couldn't be more satisfied!!

Carpet Pros is amazing! I needed the carpets cleaned with just a few days notice as my house was…read morebeing put on the market. Scheduling was made so easy. When the technician came out he was actually punctual, friendly and professional. Our Carpets did have a room or two that had animal urine odor. Sadly I could still smell it after the first treatment. The owners were so kind and sent out the manager to do a second treatment. That took care of it! My floors look and smell amazing and I can't say enough good things about this company! Definitely made a customer for life.

Carpet Pros came out & stretched my upstairs carpet. Apparently when it was originally installed it…read morewas not done correctly & eventually pulled away from the walls creating bumps in our carpet. I called Carpet Pros & the owner himself, Darrell, came out & gave us an estimate. Pricing was fair & definitely cheaper than replacing carpet. I also paid for them to clean my carpet as well. This team was the most professional & courteous team ever! I cannot say enough good things about out my experience! Top service! Great Pricing! Polite & timely. I am over the moon that I found this company!!

Erick and his son did a wonderful job cleaning the carpet and tile in the home we just purchased…read more We originally thought we might have to replace the carpet in the master bedroom, but they did such a good job cleaning it, we decided not to replace it. We highly recommend using them. They arrived when they said they wood and licked up when they were done,

Always great! Quick and thorough. Local family owned. Extra sanitizing for our elderly dog's…read moreaccidents.

I bought a house in Waxhaw with an unmeasurable amount of stains on the upstairs carpet left by…read moreprevious owners pet. I knew this was the deal and my plan was to either, clean carpet or replace it. I called mike and we made a plan. Mike sent Me Jason and he was excellent. He was extremely honest about his expectations. My rug was shot! In many spots there were huge pet stains. He was very honest and up front about what to expect. I appreciated his honesty and to both our surprises the pet stains were completely removed! He did an excellent Job. Worked effectively and was kind! Both my husband and I are amazed how awesome this solution works and how clean our rug looks. This company saved me thousands in rug replacement. I highly recommend!

Thank you to CitruSolutions for your great service! Every step of the way, I felt supported by the…read morestaff (Jason, Amy, and Alfredo). They were very knowledgeable and set realistic expectations. Additionally, they did a great job with the carpet cleaning and explained the details of how the cleaning went. They even vacuumed after the job was done. I highly recommend CitruSolution!

This is the second time I've used White Knight to clean my carpets (over 1,500 sq. ft) and they did…read morea great job!! It was nice to see Jorge again after 2 + years...it means a lot when folks like their jobs. If someone wants a picture or two, just let Rocco know and I'll send them thru him. All the best if you use them....you won't be disappointed....vg

Another great experience with White Knight! They got out water stains from a roof leak around a…read morefireplace and the spot where I messed up with watering some plants this winter. Thankfully, I don't have to replace carpet yet!

Resurrection did an excellent job cleaning our carpets !!!he did our business and was super…read morefriendly and quick!!! The carpets looked excellent!! We will definitely be using this company again!! -DrivenTuning

5 Stars no doubt! We have three dogs, one is a 1yr old…read morepuppy. We also have a 5 yr old daughter and my husband works in a warehouse (dusty dirty shoes). Our carpet is les than two years old and had quite a few stains including finger paint (dragged in from a shoe), lipstick (5yr old) and lots of pet messes. Every single stain is gone. The carpet was cleaned 11 days ago and NOTHING has crept back up.

I had checked with some neighborhood community groups on social media asking for recommendations…read morefor flooring, and there were three company names that came up several times. NewGen Restores was one of those. I called all three asking for two estimates, carpeting, and hardwood flooring restoration. NewGen was the only one that came out to my house, with follow-up calls as well. The other two (should I mention them here???) did not return my calls, and did not make any visit to my residence. One of them had a family emergency and told me they would contact me after their crisis was over. I waited patiently before making a final decision. I never received the promised call. The other company simply asked me, "What did the other company measure and quote you?". Really? NewGen Restores gave me a competitive price so we went forward with them. I will also say that Kent is very knowledgeable about flooring and was honest in all respects as to cost and time for the two estimates I was seeking. The crew arrived as promised for the job, and they did a great job. I have absolutely no complaints. They were cordial, professional and cleaned-up accordingly. I would hire NewGen Restores without hesitation in the future!

The combination of Carolina red clay and my two dogs has not been kind to my area rugs…read more I spoke with Liz at NewGen and she set expectations right away... Didn't promise to work miracles, but said they'd do their very best. Liz was great throughout the process, communicated with me after they inspected the rugs and as the cleaning progressed. I was happy with the results and the price and would absolutely do business with them again.

Amazing job done and great service! He was very flexible with my schedule and came within 24 hours!…read moreCarpets looked amazing and very clean, let me check them and combed the carpets again after I walked on them without me asking. My carpets look like new and are very fluffy! I definitely recommend!! You can tell he cares about his customers and the work he provides.