Requested 4 bedrooms and a set of stairs to have carpet cleaned. Luis was able to do it on date I wanted and was very professional and prompt. The carpets look and smell fresh and I would definitely recommend him and will use him again. read more

Luis is amazing! He did an incredible job on my carpet. Will definitely be calling him again!!! Highly recommended!

Luis was very responsive on Yelp. He looked at the place and quoted us very quickly. It was very reasonably priced. He quoted us 1 day in terms of how long it would take to paint the rooms we have. Luis explained to us what we needed and we purchased it. They were able to get it all done in the day but you can tell it was very rushed. They painted over the outlets and light switches which is very frustrating. There was paint on the floors as well. There was also bubbles as well on the walls. Overall, they finished in the time quoted which really helped us out but we would've liked less mistakes. We would recommend if you need something done but just keep in mind that they might rush. They also didn't have masks on as well in our home which was frustrating because of covid. We came home while they were doing the job and no one had them on.. read more

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I cannot say enough about the kindness of Luis. I needed spare carpet pieces for not the actual carpet, but for the bumpy backside of the carpet. (Old dog training trick to potty train dogs...let their paws feel a weird surface so they don't want to "go" on the carpet.) Luis could have easily charged me for the spare piece I asked for. But not only was he kind in not charging me, but he even delivered to my front door. And it was enough to try a few trials of this potty training trick. As a result of his kindness and professionalism, I will be calling him first when it comes time to install laminate upstairs. (Thank you, Luis. Your effort has likely ensured my foster dog gets to stay with me!) read more

Luis did a great job steam cleaning our carpets. He came on time and was pleasant and professional. I would definitely recommend his services to others. read more

Luis and his team were wonderful and provided very professional, efficient carpet cleaning and carpet repair services. They were on time and provided very good communication. Would definitely recommend them! read more

Changing to one star. I was able to go and see the results and the carpet looks awful. Running a handheld home cleaner over it got out multiple tanks of black, opaque liquid, and Luis just said his job was to come out not ensure the carpets are clean. I understand that there will be some dirt etc. left with the pad and all, but multiple tanks of this from a household cleaner is unacceptable, and he just says the job was done correctly and that's it. Floors actually look much worse than before he came. read more

Master Services - Pulled from the carpet AFTER his "professional" cleaning. There were multiple tanks of this. - Carpet Cleaning Near Me

If you are looking for any carpet cleaners, do not hesitate to hire Luis! I will call him again and again for cleaning services now that we have used him. I priced out a few cleaners prior to choosing and Luis was on the reasonable side, in fact one of the cheaper estimates I received. He was definitely worth more than the price! Honeslty, from scheduling to service, everything was a breeze. We scheduled and communicated via text, which I enjoyed. Luis was also able to reschedule me after my daughter got sick in the middle of the night and it wasn't a hassle. That in and of itself was worth gold to me! On the day of, he came in, walked through and explained everything he was going to do, as well as how long it would take and then got to work. He was efficient (3 rooms, hallway and stairs) with his work, and was done in under 2 hours. The carpets looked amazing and the house smelled good. Way better than that chemically smell some cleaners have. Luis also left shoe covers in case we needed to go upstairs before the carpets dried. The whole experience was professional, curteous, and my carpets look amazing! read more

Master Services - Our stairs after the cleaning - Carpet Cleaning Near Me

Prompt service and accommodated my schedule. I would recommend them and would use them again.

They were affordable, able to schedule in short notice, and were on time. They did a phenomenal job cleaning the carpets and getting rid of all the stains. My wife and I thought we had to get new carpets but that wasn't the case. They did a great job and I would hire them again. read more

Luis and his team were able to schedule and complete my carpet stretching and cleaning efficiently allowing me to move in to a ready house! The whole process was smooth and would call them for future projects! read more

Master services did a great job carpet cleaning. I just sent a note to use them again! Highly recommend

Luis is the best! Prompt every time! He's Efficient and doesn't miss a spot! Thanks Luis for getting my carpet spotless, again! This is the second time I have used him and I highly recommend you do too read more

I reached out to get a quote about carpet cleaning. They (the owner) gave me the lowest price I had gotten so far. I was excited. But then I asked about another service they offer, and also wanted to set up a time for the carpet to be cleaned. At this point I was just left on read and never got any response. Very disappointed because it would have saved me lots of time to book them for two services. I never got the chance to see whether or not they give quality service. But if it's anything like their ability to reply to a message thread they're already a part of, I wouldn't expect much. read more

I called out Master services to clean my couch and they did a FANTASTIC job. There was a pesky smell of dog deep into the couch and after the cleaning you can hardly smell it. They were very responsive and professional. Highly, highly, highly suggest! read more

Luis was great! I was able to schedule an appointment within a few days. He was very polite, did an amazing job and was in-and-out within a timely manner. I would recommend Master Services to anyone looking to get their carpets cleaned. read more

Luis was communicative and efficient! I wasn't able to be at the house to let him in for a carpet cleaning, but I gave him the lockbox key and he let himself in. When I stopped by later, I found everything safely locked up and pristine clean carpets. Thanks, Luis! read more

I provide 0 rating for this company. I requested a quote through the yelp app on a Saturday. On the following Wednesday, I still did not receive a quote to review and decide. I messaged the company requesting the quote and no response was provided. I tried calling the listed number 2 different days and 4 different times. Each time the voice message stated they were unavailable and to leave a message. The other 3 companies I requested quote from responded within 8hrs of request. I would not recommend read more

Master Services - Request for services was ignored. - Carpet Cleaning Near Me

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I highly recommend Master Services! Luis was responsive to my messages and it was easy to find a day and time that worked for both us. He texted me when they where on their way (as we had agreed to) and showed up right on time. They were professional, fast and most importantly did a great job cleaning the carpets. After having them clean the carpets I decided to make carpet cleaning a semi-annual or quarterly service for overall maintenance and upkeep of the house and I will be using Master Services. Again, I highly recommend Luis and Master Services! read more

Luis did a great job with my carpet cleaning and I would definitely use his services again! He also communicated quickly so it was very easy to set something up. Highly recommend! read more

My husband and I just bought a house in Gastonia and it needed some interior painting in order to make it our own. I reached out to Luis based on his yelp reviews and he was quick to respond and request a walk through consultation the following weekend. He and a team member showed up right on time that Saturday and took measurements. He provided an estimate and it was right on the $ where we expected it to be. Scheduling was a breeze and Luis and the team showed up again right on time. I originally thought the painting was going to take several days but he brought a large enough team that they were able to knock it out in one. What a pleasant surprise!! They did an excellent job of protecting our space. Every one we met was nice; you can tell Luis does a good job of picking his crew. The finished result is exactly what I wanted and Luis was even kind enough to call me to let me know that one of the ceilings needed painting and then didn't charge me extra for painting it (even though I asked only for wall painting in my estimate). Just overall, honest and quality work. I will definitely be recommending Luis and team to others and plan to use them in the future for my flooring and painting needs. read more

Luis did a great job cleaning the carpets of our whole house. Price was very reasonable, and he made them look great. Would definitely recommend. read more

My scheduled appointment was missed. No courtesy call given & my inquiries were ignored. Very unprofessional & unreliable

Great service! Luis was very professional, quick, and efficient. Definitely recommend him for carpet cleaning!

Once again, Luis did a phenomenal job on our carpets! We will continue to use him.

Great job! Great price! The carpet looks and smells fabulous. I plan on using Luis in the future for other flooring needs. Thanks Luis

I'm a property owner in Charlotte and needed some work done, new floors, paint, and some general maintenance, I found Master Services (Luis) right here on Yelp. His work is excellent and prompt, his communication and response is great, and.... he dose it all. I mean what can I say, I would recommend him to my mom. read more

Communicative, responsive, timely and efficient! I would HIGHLY recommend Master Services!

Needed a carpet cleaning service on short notice. Master Service came through promptly and at a reasonable price! read more

Not sure how many apps you're using to find a capable team to do just about any laborious task at your place. Thumbtack what? Just message Luis on Yelp and give him a few minutes to get back to you. He'll save you more time than you'd think, keep your project time of mind like you hope someone would, and give you such a fair price you'd think he left something out. But he didn't, and he never does. I've had Luis and his team handle multiple projects at my house, and the only reason I haven't hired him to do everything at my house is because he can't do everything - yet. read more

Very responsive through texting which helps a lot when you're at work. Asked for an additional service of driveway pressure wash but had no response though. read more

Responded to a quote request quickly with a fair rate. Was able to fit us into the schedule asap and arrived on time. Will use again when we need future cleaning. read more

Had a great experience using Luis to clean the carpets. I was a bit fickle on the day & time because it was a move out clean. But he was great with me changing the day a few times which I really appreciated. Also, he did a great job & was just a nice guy. Definitely recommend :) read more

Master Services - Carpet Cleaning Near Me

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We hired Luis to do a carpet steam cleaning of my in-laws townhouse before they moved and we were extremely pleased with the quality of service! The previous owner had multiple pets, so we were a little wary of whether or not he could remove the smell...but managed to do an amazing job. I shopped around a bit before settling on Master Services and I am so exceptionally happy that we went with them. The price was very reasonable (in fact, it was on the lower end) and Luis was wonderful to work with. He was very responsive and did a great job communicating exactly when he would be there. He was even willing to squeeze us in on a Sunday. Great price, great service...just a wonderful job all around. We will definitely be giving Luis a call the next time we have a project! read more

I quoted 5 companies for carpet cleaning. Luis was very responsive and able to come within the next few days. His price was one of the lower ones too! The carpets look wonderful! I highly recommend and will be using his company again. read more

Great execution and price! Luis painted almost the entire interior of my house. He provided a quote very quickly, and finished the job within my short time frame. His team was professional and well-experienced, managing to efficiently do A+ quality work. I would strongly recommend using his services, and intend to use him again for future home improvements. read more

I had my carpet cleaned over the weekend and I am soooo pleased!!! Luis was on time and quick with excellent results! My carpet looks great! The carpet was cleaned Saturday and I'm giving a referral already (and it's only Monday)! Professional + Affordable + Honest + Prompt + Great Service = EXCELLENT!!! Thank you Luis!! You will hear from me again!! read more

Good service and reasonable price! We got the playroom carpet cleaned for $75. Luis is professional and shows impressive attention to details. read more

Had cabinets & and walls painted as well as carpet cleaned and couldn't be happier. Luis and his crew didn't just slap a coat of paint on the walls. They took the time to repair and prep the walls and by the time they were done the walls looked fabulous. Cabinets look fantastic and carpet is looking good as new. Very friendly, quick to communicate, and all around pleasant to work with. I'd recommend Master Services to anyone. read more

I just had them come out & clean my carpet upstairs & downstairs. They arrived on time, were helpful in moving furniture out of the way and did a really good job getting rid of some set-in mud and coffee stains! I am not sure what type of foaming cleanser they use, but it smelled nice & clean. As for drying time, the carpets upstairs dried fairly quickly, but the ones downstairs took a bit longer. I had ceiling fans going upstairs, so that helped reduce the drying time there. Also, they told me that they do installation of carpet, hardwoods, laminate flooring, etc. Which is good to know as its about time to change out the carpet in a couple of rooms! read more