This review is based solely on the large shop attached to the hotel. I have not stayed at the…read morehotel. We were looking for some nice, authentic gifts to take home from our holiday. Our excursion to Timanfaya left little time for gift shopping but I had spied some nice volcanic/olivine jewellery, salt and Lanzaloe which I thought looked like decent items to take home. Unfortunately, all the shops we popped into in Puerto Del Carmen were full of the usual generic crap which neither of us were willing to buy. I had spied this shop the other day and noticed it looked like a mecca for local produce. Correct! A plethora of Lanzarote wine, jewellery, cosmetic/toiletry products etc awaits! We managed to get the 3 things we were looking for, plus hot Mojo Sauce from neighbouring Gran Canaria. Would highly recommend popping in here and taking home some decent gifts rather than the awful, run of the mill tat that almost all the other shops offer.

This so called 4 star is really a 3 star at best. She is living on pssed glories when she was the…read morequeen of the island. It is however still the best placed hotel in the area and the pool area is lovely and it has its own beach. The big let down to this place is it's about 20 years behind the times with no air con, a look of the early 80's about it and staff that don't smile but still expect a tip. It's a real shame as they are in a great spot but their still charging like their a 5 star. Best thing to do with this hotel is avoid it until their price goes down or the quility of the hotel goes up.

Nice hotel on Costa Blanca. The hotel is spacious, has a beautiful view, several swimming pools,…read moreand a private black sand beach. The rooms are large and inviting, with a patio/balcony, comfortable beds, and large bathrooms. Everything is kept clean and tidy, and they have even tried to stop the Germans from reserving sun chairs. ;-) (Although it's working so-so since it's hard to enforce without angering guests. There is an international and an Italian restaurant which are always open, plus a snack bar with food. They also have an oriental and a Mexican restaurant, but those require advance reservations. I recommend making the reservations already at check in. The pools are nice, and the best part is an adult only pool for us who didn't bring ours. And the all inclusive beer and drinks are good. On the back side, the food is not very varied, and the evening entertainment is aimed for kids I recommend a visit to the nearby beaches. And don't rent a car from your tour operator, but rather use the one in the reception.

The hotel is a good hotel, the staff are very friendly. We went for the Royal elite room, which was…read morea good choice and the room and service does make this hotel, a four star hotel. The Royal elite room have just been updated and they are nice, but I hear the standard rooms need some tlc. The public areas need some updating the Royal elite lounges both adult only and family, felt like an airport lounge. The food was good, enjoyed eating in the Royal elite restaurant more than the main restaurant or the fusion restaurant. There plenty of rules, signs about rules, but the staff never enforced them. We soon discovered, rules were there to be broken by the majority of the hotel.

Elba is a great hotel highly recommend but food is okay good Italian restaurant wifi is mid but…read moregreat staff except from one life guard who grabbed a kid round throat and shoulder to get away from slide and banned kids under 5 for getting stuck on slides really poor decisions beside that highly recommend rooms where also nice good entertainment for kids aswell.

If you like sunshine, surfing and hate rainy days, this Island is already everything you need. If…read moreyou also want a 5 star luxury hotel with multiple swimmingpools and restaurants, spa, fitness studio and some great hotel rooms, the Atlantis Bahia Real is your choice ... also because it is also the only 5 star hotel around here. But make no mistake, the entrace area is plastered with consequent hotel and experience awards. The service is everything you would expect from a 5 star hotel. Most rooms have a sea view, although the are some with view of the pool area or the street. There are also family suites, so there will be children at the pool area. The Spa area is for adults only. There also is a large stretch of beach just at the hotel with a chill out lounge bar and a bistro bar belonging to the hotel. The beach itself is public.

We went in early September from rainy England. Totally in need of sun and relaxation, we were…read morehoping for a lovely resort. And we found it. We ended up in an ocean facing junior suite that was also very close to the entrance to the pool area and buffet. PERFECTION. The suite: 1. The view was lovely. Gorgeous. 2. Comfy couch to sit on while my husband was napping or showering or doing his own thing. 3. Very comfy and HUGE bed with nice linens. 4. Bathroom shower was so wonderful and strong. We seriously took two to three showers a day (it might be because our current shower is awful). 5. Bathroom products were lovely. 6. High ceilings, great light, wonderful closets, etc. I can't think of a negative thing about the suite. Pool: There are three pools. One is for little kiddos. Very cute. As there weren't a lot of little ones around at this time it was quite quiet. The second is a larger pool which appeared to be slightly salty and colder than the third pool. Very refreshing after heating up in the sun. Third pool was cool but comfortable and a nice size. There were plenty of seating areas around the pool at this time, though I can imagine it could get packed at the height of the season. Breakfast buffet: Amazing choice. You can get omelettes cooked to your own specification or choose so many other types of meals. And free prosecco was flowing. Yes, I took advantage! I felt like I never ran out of a different sort of food to eat every day. Dinner: We chose not to go half-board, but did go to one of the dinner buffets. It was lovely. Like the breakfast buffet there was a huge amount of choice and the food was quite good. You did have to pay separately for wine (even if you were on the 'meal plan') from what I could tell, but the meal itself was not a bad price for what you got. We also went to one of the speciality restaurants, Las Columnas, which is the Spanish restaurant. We had the 8 course tasting menu. It was very special and I'd recommend it. The Spa: We spent a lot of time at the spa. You get to go for free once a day and we did. We spent a lot of time in the indoor pool where there are bubbling and spraying things that just relax your body and shoulders. There are saunas, hot tubs, etc. You can also arrange and pay for things such as massages & manicures. We both got a massage and it was one of the best we've had. Not inexpensive, but worth it (London prices for sure). The only downside to the entire place was the beach - not really meant as a place to swim, but it's good for relaxation. You can get a drink delivered to your chair, which is a nice touch. We choose instead to head south to other beaches via bike (though you could easily walk). So, there it is. My review. Go there. Definitely. Go. And relax!

This place has a small and lovely restaurant with sea views. Sort of hidden and not the easiest to…read morefind. Still, the food was lovely as we used our last few hours on the island here. Recommended.

We had a refurbished apartment at the top (4 flights of stairs) of the complex. Room 613; excellent…read moreviews across the harbour. The complex is clean and well positioned, but it was pretty much a bussmans holiday. Think the TV show Benidorm, but with more tattoos. We went all inclusive as we were budgeting, but beware the AI is not as you know it from the long haul 5* destinations. Brekkie is 8-10am, typical greasy "English" fry up stuff, continental selection (though the meats were the cheap reformed kind), fruit (banana, orange, apples), yoghurt, breads, vending machine juice and hot drinks, and a "diet breakfast" selection of pastries, cakes, criossants and green tea (!!). Lunch 1-3pm sees soup, hot food, salad bar, jelly, ice cream, fruit (addition of melon here!), and waiter service for drinks. Dinner 7-9pm is the same set up as lunch. If you want premium drinks, or any food outwith these times, you must pay. 20€ a week per person for a wifi I was told never works (I got a SIM from Three to use abroad - magic!). 15€ if you want a remote control for your TV and 26€ if you want any English speaking channels. We never watched TV so not an issue. If you have kids, there's no kids club or activities and the entertainment is pretty poor. Despite the hotel saying not to, everyone reserves a lounger. Get in early. I'd stay here again as a base as its located in the nicer end of town, but for me, it falls short authentic experience when it comes to food.

What a great place. This is my second year in a row staying here. The apartments are always…read morespotless, the location is excellent and the staff always go out of their way to be of assistance. If I had one minor thing to say is the buffet at lunch and dinner is a bit on the bland side-but it's still definitely worth getting the All-Inclusive package! I've read negative review about this place, but I honestly have had nothing but positive experiences while staying here!

Sorry guys, but this has been one of the worst hotel I have been to…read more Let's start: - Room: when we got into it had a dirty floor. Hair and dust on the floor (kind of disgusting). Also the bed was broken. One of the bed had the legs bent. -Bathroom: a part form the floor was nice. Very spacious - Room terrace: is nice with table and chairs. Is a shame the "vegetation" you have out of the terrace. It keeps the room humid - Accessibility: getting to the room has been a nightmare with two 15kg pieces of luggage and no direct lift to the room. The info to get there were very poor and confusing. - Food: we had the half board so breakfast and dinner included. Obviously the beverage excluded so we paid 4€ every time we were eating to have two little bottle of water. Also very poor quality of the food. Mind that is buffet and unfortunately as people is pretty rude, despite all the kitchen staff effort, the buffet was pretty messy - Staff: very good and helpful usually Unfortunatly has been a very poor experience and it is quite strange as the chain is one of the best. Hope it will get better this hotel as the chain is very good.

Well located, comfortable ADULTS-ONLY hotel sited between the strip (10mins walk) and the beach…read more(5mins walk) in lovely gardens with two pools, plenty of sun beds, helpful, professional and friendly staff - it's definitely worth a try if you want to pamper yourselves. And the spa is fab - excellent massages, in/out pool facilities with sauna and steam room and a labyrinth of showers to stimulate your senses. Poolside activities, should you want to join in, and a well-appointed gym and fitness centre for those who want to keep fit. Oh, and did I mention it's adults-only?? Fab!

I was in Fuerteventura for work and stuck at this hotel for almost 2 months. Most of the people…read morethat work there are great. But I'm sorry to say this place is not as advertised. First off the Wi-Fi is slower than dial up and that's if you can get a signal. Not only that, it's all unsecured so anyone can grab your info with a basic scanner setup. Bartenders are great and very friendly. Jenni at the buffet is great. Some of the wait staff at the buffet is great, some not so good. Some of the front desk people are great too. But here are the things that kill this place. Housekeeping sucks. More than once I found dirty/stained sheets on my bed. The toilets were still dirty several times I came back from work. The maids would open my curtains and then remove the card and cutting off the room power. So I would come back from a hard days work to a ungodly hot room that took hours to cool down. The food is absolutely bland. Virtually no taste most of the time. For breakfast I would typically have a couple of glasses of orange juice and that's it. I'd stop on the way to work at Super Dino market and pick up something to eat. You know it's gotta be bad when someone passes on a free meal and would rather pay somewhere else. Never ate lunch at the hotel but heard from others it was just as bad. Dinner was hit or miss. Some nights they have fresh grill meat, that was good. But most everything else is bland and tasteless. I watched a cook drop a squeeze bottle of oil on the floor, pick it up, put it on the food prep surface and then prepare a burrito. Ewww. Also, they changed their dress code on my last night staying at the hotel. Did they email us? Nope. Did they put a flyer or notice in our room like they do before you check out? Nope. The only warning they gave was putting a note in the elevator. Well, I only took the elevator when I first arrived. I always take the stairs since I'm only on the second floor and the elevators take forever and make some really strange noises. I'd rather walk than get stuck thank you very much. On top of that, when I tried to have dinner wearing non-appropriate attire they forced me to enter from the side entrance like I was a second class guest. They can take my bosses money but treat me like dirt. The lady at the entrance claimed to be the manager and created a scene. It was my last night and it wouldn't have hurt anyone if I wore shorts. But apparently baseball hats, flip flops and shorts with holes in them is considered appropriate dress code. From the pics online, this place looked very nice, but when we arrived we saw that there are huge cracks in the walls, and painted over windows. This place definitely needs some work. Also, be prepared to line up like cattle in the morning to stake your claim on a chair by the pool. It's quite comical watching everyone jockey for position to get their favorite spot. But don't expect to be able to walk down to the pool and find a spot to lay out. They are all taken within minutes of taking the ropes down. Also, don't plan on coming back from the beach to dip in the pool. It closes way too early and I'd roped off. If you happen to get one of the rooms directly above the reception area be prepared to hear horrible cover bands every night until well past 11. I had to change rooms because the music kept me up all night and if the music didn't, the screaming and yelling from the guests at 2 am did. Overall I can't really recommend this place to anyone unless you like overpaying for subpar amenities and having rules changed on you mid stay with horrible, insecure Wi-Fi. So after leaving this review the next day my internet was mysteriously cut off. I guess the manager lady not only likes to make guests at the hotel for almost 2 months like they are second class but also want to try and prevent anyone of spreading the word of her failures. Well honey, you have failed miserably. Like I wrote before, most of the employees are super friendly, helpful and very accommodating. Hopefully upper management can get rid of the lady that claimed to be the manager last night and correct a major flaw. With a little work to this place and better food it could be really nice.