Sorry guys, but this has been one of the worst hotel I have been to.
Let's start:
- Room: when we got into it had a dirty floor. Hair and dust on the floor (kind of disgusting). Also the bed was broken. One of the bed had the legs bent.
-Bathroom: a part form the floor was nice. Very spacious
- Room terrace: is nice with table and chairs. Is a shame the "vegetation" you have out of the terrace. It keeps the room humid
- Accessibility: getting to the room has been a nightmare with two 15kg pieces of luggage and no direct lift to the room. The info to get there were very poor and confusing.
- Food: we had the half board so breakfast and dinner included. Obviously the beverage excluded so we paid 4€ every time we were eating to have two little bottle of water. Also very poor quality of the food. Mind that is buffet and unfortunately as people is pretty rude, despite all the kitchen staff effort, the buffet was pretty messy
- Staff: very good and helpful usually
Unfortunatly has been a very poor experience and it is quite strange as the chain is one of the best. Hope it will get better this hotel as the chain is very good. read more