Very helpful. They have a machine where you can pay your bill. The security guard was extremely…read morehelpful and kind. We were all laughing so hard! They can't provide any services yet as the site is under construction.

I called "Customer Service" and had to listen constantly to their automated messages that had…read morenothing to do with me. I was told that I was "7th in line." Then, my call was disconnected. So, I called back, listened to the dumb automated messages again, and was told that I was 15th in line! Then, I hung up! Clearly, PEC does not provide proper Customer Service.

Perdenales crews responded quickly to restore power to our home. The were on scene observing and…read moreoffering safety advice. Great people!

During the worst freeze in recent history, I never lost power. Not only that, I saw these guys…read moreworking tirelessly around the area trying to restore power to those that had lost it! I saw them working in freezing conditions repairing transformers and helping the community for days on end. Amazing work! Thank you!!!

Absolutely terrible customer service. Also, just expect some bs fee on the bill. It's disgusting…read morethat we don't have different options for providers out here.

From the owner: Bluebonnet was founded in 1939 to serve the energy needs of our members. Today, were more committed…read morethan ever to delivering safe, reliable, affordable and innovative service to 71,000+ members across Central Texas.

This is the second time in three months. Y'all shut down our electrical panel. If you live in a…read moremansion then you know with this Texas heat the third floor is the first to get hot. Was NOT expecting to wake up sweating this morning. I'm so disappointed in Chain Electric. Really, no heads-up. A shut off notice in advance would have been delightful.

Chain Electric was doing work in Olmos Park this morning starting about 6 am. I live an over a…read moreblock away and I could hear there conversations in my yard. As I walked my dog I encountered one of their trucks in a parking lot across the street. Although the lot was empty, he chose to back in.... Why! And the back of his truck is blocking the side walk. Really no reason to do this when the lot was empty. The flashing light on the truck is flashing in the waiting room of a physician office. Common courtesy?

0 Stars would still be to high of a rating for this organization. I was sick for 35 dies as a…read moreresult of cancer treatment, bedridden and hospitalized for almost the entirety of the duration, and when I asked for a 3 day extension on the date that they would cut my lights out I was told no because I didn't have the foresight to know I would nearly die 7 times in one month and I guess I didn't call them early enough to give them a heads up. I missed my payment that was due on the 18th because I was hospitalized and when I got out today, I called immediately and informed them I wasn't working because of the sickness but now I am and I just needed a 3 day extension to ensure I would actually get my paycheck on time. I was told flat out no with no other options or recourse. Blood sucking vampires would have more consideration than this organization does.

How is it Bluebonnet electric co., has a MONOPOLY on electricity!!!? How are they able to get away…read morewith this? There is zero competition for them! I don't know how my electricity is higher then it was the month before and I wasn't even home!! My a/c is still set at the same temperature,minus I wasn't home, to cook, run washer/dryer, Television or coming in and out of the house as I usually do! I am 100% disabled and on a fixed income!! They have been in my backyard at least four times this year, three of the four, without even notifying me, I let my dog out who kept alerting me, they were very lucky I heard and saw them, one of their techs flipped over my fence trying to get away from my dog! That was very ignorant of them!! When I sent them my concerns, their excuse was we only charge what's on the meter!! If that's the truth why have you been on my property so many times?!!