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    BlueChip Computer & Tech

    3.0 (2 reviews)
    Open Open 24 hours

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    3 months ago

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    Easy IT Guys

    Easy IT Guys

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    Aaron was efficient, pleasantly personal, and wonderfully competent. He was able to access my…read morecomputer remotely and scan for malware and virus. Tremendous reassurance that the recent internet scam attempt did not compromise us. So grateful for Easy It guys prompt and professional service. Mark Boyken St Croix Falls, WI

    I brought my computer to Easy IT on Tuesday at 4:17 and required prepayment for their advanced…read morediagnostic, which by their agreement would be done within 24-72 hours. I reached out multiple times and got no updates at all. On Friday afternoon, I called them again and after a long, unclear conversation, they asked for more time. At 5:17 PM, I finally received a diagnostic video. They then told me the computer couldn't be repaired and the only option was a new motherboard costing over $800. Immediately after, they tried to sell me a brand‑new HP and quoted just over $1,200 including a data transfer. (I had already backed up everything to OneDrive, so the data transfer was unnecessary), and they were going to charge me for it. When I picked up my computer today, the person admitted he never reached out, never provided progress updates, and was not transparent that the diagnostic wasn't completed within the timeframe. The missed deadlines, lack of communication, upselling, and attempt to charge for services I didn't need left me feeling misled and taken advantage of. I cannot recommend Easy IT based on this experience.

    BlueChip Computer & Tech - itservices - Updated August 2026

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